PROMYS 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $15.00 per month
About PROMYS
Promys provides CRM, help desk and PSA business software solutions to VARs, resellers and solution providers in the information technology, managed service provider, audio-visual and physical security markets. Promys provides software modules for all departments including CRM and quoting, help desk, time and billing, job costing, scheduling, resource calendars and managed services/support contracts, project management, customer portal, customer asset tracking, procurement and inventory.
Key features include quote margin controls, project cost vs. budget tracking, service call escalations and the ability to cycle implementation lessons learned back into the quoting process.
The solution allows users to map business processes to the ideal way of using the software, and Promys provides unlimited end user training for a fixed flat fee.
Promys offers a full web API and integrates with almost any accounting or remote monitoring solution.
PROMYS Screenshots

PROMYS Pricing and Plans
Enterprise
$15.00
No plan information available

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PROMYS Features
- Popular features found in Professional Services AutomationClient PortalCollaboration ToolsCRMDocument ManagementProject TrackingQuotes/EstimatesResource ManagementTask ManagementTimesheet Management
- More features of PROMYSAccounting IntegrationActivity DashboardActivity TrackingAlerts/NotificationsAPIApproval Process ControlAudit TrailBillable Items TrackingBilling & InvoicingCalendar ManagementCatalog ManagementConfigurable WorkflowContact DatabaseContact ManagementContract/License ManagementCustomer HistoryCustomizable BrandingCustomizable FieldsCustomizable ReportsCustomizable TemplatesDashboard CreationData Import/ExportDocument StorageDrag & DropEmail ManagementEmail TemplatesEstimatingExpense TrackingFinancial ManagementForecastingGantt/Timeline ViewInteraction TrackingInvoice ManagementInvoice ProcessingLead ManagementLeave TrackingMobile AccessMonitoringMultiple ProjectsPortfolio ManagementProgress TrackingProject AccountingProject ManagementProject PlanningProject TemplatesProject Time TrackingProposal GenerationPurchase Order ManagementPurchasing & ReceivingQuickBooks IntegrationReal-Time AnalyticsReal-Time DataReal-Time NotificationsReal-Time ReportingReal-Time UpdatesRecurring/Subscription BillingRemindersReporting/AnalyticsReporting & StatisticsResource Allocation & PlanningTask PlanningTask Progress TrackingTask SchedulingThird-Party IntegrationsTime & Expense TrackingTimerWorkflow Management
PROMYS Integrations
See all 9 integrations
PROMYS User Reviews
Overall Rating
4.7
Ratings Breakdown
5
86%
4
14%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.5
Value for money
4.9
Customer support
4.9
Functionality
4.6
Used daily for more than 2 years
Review sourceReviewed April 2017
Promys serves as the backbone to our operations and I can’t imagine where we would be without it.
5
Ratings Breakdown
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Erik W.
Verified reviewer
Security and Investigations
11-50 employees
Used daily for less than 6 months
Review sourceReviewed June 2019
Promys PSA software review
5
The software has had good buy in from our team. We are actively quoting, managing projects, managing field services and time sheets with the application. Promys' service and support has been exceptional.
Ratings Breakdown
Reasons for choosing PROMYS
It checked of the most boxes as compared to our pain points.
Reasons for switching to PROMYS
Salesforce handled Sales well but did not inherently offer the other business tools we rely on from Promys.
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Jamie F.
Verified reviewer
Information Technology and Services
11-50 employees
Used daily for less than 12 months
Review sourceReviewed November 2021
A solid system for the IT VAR space
4
Visibility, reporting, accuracy of information have all improved. We're able to get much better information faster.
Ratings Breakdown
Reasons for choosing PROMYS
Price point, ease of working with the Promys team.
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Pat M.
Information Technology and Services
51-200 employees
Used daily for more than 2 years
Review sourceReviewed May 2018
Promys PSA is a great replacement for Salesforce, Remedy (Help Desk) and MS Project
5
Since implementing Promys we can quote more competitively, mange projects and managed service contracts more profitably and turn around customer support issues more quickly.
Ratings Breakdown
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Meredith D.
Information Technology and Services
11-50 employees
Used daily for less than 12 months
Review sourceReviewed April 2018
Promys helps me run my business more profitably. Customer Support is outstanding.
5
Promys PSA has made it much easier for my team to stay on top of sales, project delivery, managed services/support contracts and customer support issues. Promys PSA has given me better visibility and controls to manage the profitability of my business.
Ratings Breakdown
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Bhargav G.
Verified reviewer
Information Technology and Services
11-50 employees
Used daily for less than 6 months
Review sourceReviewed October 2022
Perfect Tool for Manage Multiple Projects
5
PROMYS is a great tool for solving you projects management need. It's saves lot's of time end efforts of your teammates.
Ratings Breakdown
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Rich T.
Used unspecified for unspecified
Review sourceReviewed June 2013
PROMYS is in a different class compared to traditional PSA software
4
In another life I was a power user of one of the more heavily marketed PSA's, so I'm very familiar with that tool's capabilities. We did a very deep dive evaluating PROMYS compared to several other solutions. It was clear very early in the evaluation, that for a Cisco Gold partner our size, PROMYS was a far better fit than traditional PSA's. PROMYS is significantly stronger from a forecasting & planning perspective and provides far better visibility into mid-project profitability. Margin and profitability reporting are in a completely different class. PROMYS didn't just "win" our PSA evaluation, for a business our size, the traditional PSA's weren't even options any more.
Ratings Breakdown
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Scott R.
Information Technology and Services
2-10 employees
Used daily for less than 12 months
Review sourceReviewed August 2017
Much more intuitive user interface than Connectwise & Autotask, far superior implementation process.
5
Improved visibility, efficiency and effectiveness of our business.
Ratings Breakdown
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Devin C.
Used unspecified for unspecified
Review sourceReviewed July 2013
PROMYS PSA is comprehensive and easy to use
5
Several Concordis Solutions Inc. executives had previously worked for a large Cisco Gold partner using PROMYS, so we were familiar with how comprehensive the PROMYS' functionality is, which will be important to support our aggressive growth plans. Equally important is that PROMYS is very easy to use and all the modules share data, which makes PROMYS very efficient for a smaller company where people are wearing multiple hats. Fast growth is expensive and customer service will be the key to our growing quickly, so the PROMYS combination of strong forecasting, robust project management and extensive profitability analytics, are going to be crucial in providing our executive team with the information we'll need to keep existing customers happy and to make our growth investment decisions. We had seen firsthand with the Cisco gold partner what an impact robust comprehensive business software like PROMYS could have on a company's aggressive growth strategy and we weren't willing to take a step backwards when we started our own business. We know that no matter how quickly we grow we won't outgrow the PROMYS PSA business software.
Ratings Breakdown
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Peter M.
Used unspecified for unspecified
Review sourceReviewed August 2012
PROMYS PSA lives up to it's promise
4
We've been on the PROMYS PSA software for a year now and the customer support has been fantastic. the support team is responsive, knowledgeable and very proactive in ensuring we're getting most out of the software functionality. PROMYS has seamless integration between their CRM, Opportunity, Quotation and Sales Order, PM and Help Desk modules. This not only virtualy elminates re-keying info, it provides management with excellent real-time visibility into all aspects of the business. I was very impressed by the PROMYS implementation methodology. The business consultants we worked with were knowledgeable and experienced. They engaged with the key players in my organization to understand our company and tailored the PROMYS configuration to our specific needs.
Ratings Breakdown
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