Good overall, but some improvements necessary
Overall, the system works in a very logical way with some useful tools and prompts. However, I have a problem with the risk assessment PDF which is far too wordy and uses up too much paper. Rivo really should look to develop a PDF that uses the existing data inputted, but presents it in a much more tabular way when needing to be printed. Also, I think compulsory updates due to new legislation (such as the latest CLP Regs) should be free of charge rather than expecting the customer to pay. I don't see any reason why the COSHH assessment template for example can't be updated by Rivo for use by all existing customers as the template only needs updating once. Why should every individual customer have to pay for this service?