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eviivo
eviivo
eviivo Suite is an award-winning booking and property management platform, trusted by over 26,000 accommodations globally. It is designed to help accommodation businesses of all types and sizes go further, faster, and simplify wit...Read more about eviivo
GraceSoft Easy InnKeeping
GraceSoft Easy InnKeeping
For hotels, condos, resorts and other short-term properties, Easy InnKeeping provides a cloud-based software suite that manages property operations, from reservations to marketing to financials in one single solution. Easy InnKeep...Read more about GraceSoft Easy InnKeeping
Magpie Property Management
Magpie Property Management
Magpie Hospitality Management Software is a multi-lingual cloud-based property management solution for hotels, motels, condo-hotels, inns, lodges, and B&Bs. Features include real-time accounting with QuickBooks Online; reservation...Read more about Magpie Property Management
WebRezPro
WebRezPro
WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, cam...Read more about WebRezPro
Hotelogix
Hotelogix
Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other mo...Read more about Hotelogix
RMS Cloud
RMS Cloud
RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV p...Read more about RMS Cloud
innRoad
innRoad
innRoad's award-winning property management system is trusted by thousands of hoteliers across the globe. With this all in one solution, you can manage your property from any device, anywhere in the world. innRoad is designed to m...Read more about innRoad
GuestSuites
GuestSuites
GuestSuites is a hotel and property management solution that services all lodging industries including hotels, resorts, luxury inns, B&Bs, state parks and campgrounds, hospitals, universities, government and armed forces facilitie...Read more about GuestSuites
Base7booking
Base7booking
Base7booking is a cloud-based property management program designed for the hospitality industry. The solution is accessible from any mobile device. The program is suitable for running a single property or multiple locations simult...Read more about Base7booking
Amadeus Hotels
Amadeus Hotels
Amadeus LinkHotel CRS is a central reservation system (CRS) that connects your hospitality organization’s information, such as rates and inventory, to the Global Distribution System to ensure travelers receive your most accurate a...Read more about Amadeus Hotels
Managinng
Managinng
Managinng.com is a cloud-based hotel management solution that features the creation of reservation plans, recording guest history and tracking expenses. Its reservation feature allows users to maintain schedules of existing and ne...Read more about Managinng
Newhotel Cloud Suite
Newhotel Cloud Suite
Cloud PMS by Newhotel Software is a cloud-based hotel property management solution that is accessible through Internet-enabled devices. Its interactive graphical plan view helps hoteliers manage individual and group bookings. From...Read more about Newhotel Cloud Suite
Clock PMS
Clock PMS
Clock PMS is a hotel management solution that helps users to manage reservations, front desk and point of sale operations. It is designed for businesses of all sizes. The solution helps users in providing a centralized databa...Read more about Clock PMS
HiRUM Software Solutions
HiRUM Software Solutions
HiRUM PMS is a hybrid property management solution that caters to hospitality businesses of all sizes to manage reservations, guest information, distribution channels and online bookings. The solution can either be deployed on-pre...Read more about HiRUM Software Solutions
Innkey PMS
Innkey PMS
InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple proper...Read more about Innkey PMS
Fidelity PMS
Fidelity PMS
Fidelity PMS is a hybrid hotel property management solution that caters to large-scale hotels, resorts, bed and breakfasts and hotel chains. Key features include reservation management, guest history, accounting, back office featu...Read more about Fidelity PMS
Roomsy
Roomsy
InnGrid is a hotel management solution that can be scaled to accommodate small hostels or even large hotels with hundreds of rooms. It combines front office and property management functionality with an online booking engine and c...Read more about Roomsy
GENKAN
GENKAN
GENKAN is a cloud-based hotel and property management solution for small, midsize and large businesses. It caters to hotels, holiday rentals, short-term rentals and real estate. Primary features include an online booking engine, c...Read more about GENKAN
ATRIO
ATRIO
ATRIO by PAR Springer-Miller Systems is a cloud-based hotel management system. The product caters to different business types, such as amusement parks, campgrounds, independent hotels and RV parks. The product suite includes ...Read more about ATRIO
eZee Absolute
eZee Absolute
eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, a...Read more about eZee Absolute
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Buyers Guide
Last Updated: March 16, 2023Recent forecasts show the travel industry shows no signs of slowing down: U.S. consumer spending on travel is projected to grow by about $1 billion every year through 2022.
As a manager of a bed and breakfast (B&B), you have an opportunity to seize a portion of these bookings with a unique and personal experience, and software is necessary to compete in today's digital landscape. However, navigating the hundreds of options available for lodging providers can be overwhelming.
Hotel management and property management solutions offer a lot of value, but it's important to find vendors that can provide a specific set of functionality designed for the challenges of operating a B&B. This guide is designed to help you understand the features, benefits and other considerations of bed and breakfast software before you start evaluating.
In this guide, we'll cover:
What Is Bed and Breakfast Software?
Common Features of Bed and Breakfast Software
Benefits of Bed and Breakfast Software
What Is Bed and Breakfast Software?
B&B software has, as you may expect, many of the same features as a traditional hotel management system, and with the same goal of running an efficient, clean, profitable lodging business that can reach hundreds of thousands potential guests across the globe.
Managing reservations, scheduling cleanings, completing transactions, curating how your property is marketed online and other functions are core features of B&B software. Full hotel management systems usually include more features, like maintenance management work order systems or advanced analytics.
An example of an online booking engine, provided by innRoad
Smaller companies may not need these features, but you can choose to add more functionality as you grow. Modern hospitality management vendors capabilities are designed to help companies scale with additional modules for more sophisticated management.
Common Features of Bed and Breakfast Software
B&B software shares many of the same features as hotel management systems to accept reservations, handle front desk activities, manage housekeeping and track information about guests. Vendors can offer a customized system with a combination of the following features:
Reservation management and front desk | Provides a color-coded calendar view to manage and edit bookings and check guests in and out. |
Online booking engine (OBE) | Allows guests to book reservations at your property directly from your website. |
Housekeeping management | Manages any housekeeping staff, assigns tasks and tracks the status of each room or unit. |
Collects contact, payment and preferences about guests for use in marketing strategies. | |
Allows B&Bs to complete transactions for bookings, food and drinks, room service, retail or other incidentals. | |
Manages any maintenance staff, assigns work orders and tracks completed work. | |
Website management | Allows users to customize their website and OBE with brand logos and colors, as well as specific landing pages. |
Reporting | Generates reports regarding revenue, booking or customer data to reveal trends or problems. |
Benefits of Bed and Breakfast Software
Bed and breakfast software provides many of the same time and cost-saving benefits as a standard hotel management system, including:
Increased organization and automation. Many smaller hospitality companies use old spreadsheets or paper calendars to manage their reservations and finances. Even if your volume of guests is low, software gives you time to leverage your unique characteristics by removing busy work and automating daily tasks.
Data-driven personalization. As your guests check-in, you can collect details about their trip, interests and demographic information to store in the system that you can use to personalize marketing materials. Create a memorable experience by using this data to improve their experience during the stay as well.
Greater marketing reach. In a world where online travel agencies (OTAs) regularly grab the top results when travelers are searching online, independent hoteliers and lodging providers must market their property online to ensure people can find them. Bed and breakfast systems usually include a connection to the Global Distribution System (GDS), allowing you to manage information about your property on multiple channels.
Key Considerations
When evaluating bed and breakfast software vendors, it's important to understand a couple of key factors that can make a significant impact on the system's long-term value and affordability:
Mobility capabilities to remotely manage property. Software vendors for nearly every industry are introducing native mobile apps or web-based versions of their systems for smartphones and tablets, and hospitality is no different. If you tend to be away from the property or have multiple properties to manage in different areas, you can use your mobile device to keep track of important changes in real-time, no matter where you are.
Deployment options for varying levels of control. Cloud-based software changed the way companies buy and use technology, but it's not preferred for all businesses. When reviewing products, inquire about how the vendor services cloud-based systems and decide whether you need to keep your data on-premises. For most hospitality companies, a cloud-based system is a common choice for flexibility and lower upfront cost.