ClinicTracker 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ClinicTracker

4.3

(49)

Pricing

Pricing available upon request

About ClinicTracker

ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide behavioral health organizations the ultimate tool to manage their practice efficiently, coupled with the expert guidance of team.

The ClinicTracker team is diverse, collaborative, and we adapt seamlessly to the evolving requirements of the behavioral health professionals we support.

We value the positive impact you have on the communities you serve, and we are proud to provide an EHR framework to support you and the unique needs of your patients.

The ClinicTracker team, over the past 23 years, has built a platform designed and specifically tailored to address the workflows, needs, and challenges of behavioral health and chemical dependency professionals.

ClinicTracker Screenshots

ClinicTracker Pricing and Plans

Starting price: $70.00

Free Trial

Free Version

Basic

$70.00

per user

No plan information available

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ClinicTracker Features

Popular features found in Patient Management
Appointment Management
Billing & Invoicing
Calendar Management
Charting
Claims Management
Communication Management
HIPAA Compliant
Patient Flow Management
Patient Monitoring
Records Management
Waiting Time Tracking
More features of ClinicTracker
ABA Data Collection
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Appointment Scheduling
Assessment Management
Automated Scheduling
Behavior Tracking
Care Plan Management
Case Notes
Chat/Messaging
Claims Scrubbing
Client Database
Client Portal
Clinical Notes
Code & Charge Entry
Coding Assistance
Compliance Management
Compliance Tracking
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Storage Management
Decision Support
Documentation Management
Document Management
Document Storage
Document Templates
Drug Reference Database
Electronic Payments
Electronic Signature
Email Marketing
Email Reminders
Employee Management
EMR/EHR
E-Prescribing
File Sharing
For ABA Industry
For Medical Purposes
For Mental/Behavioral Health
Forms Management
For Psychiatrists
For Substance Abuse Therapy
Goal Setting/Tracking
Historical Reporting
Initial Assessments
Insurance Eligibility Verification
Insurance Management
Invoice History
Invoice Management
Meaningful Use Certified
Medical Billing
Medication Alerts/Warnings
Medication Management
Mobile Access
Mobile Alerts
Multi-Location
Multi-Provider Practice
Notes Management
Online Booking
Online Forms
Patient Communications
Patient Database
Patient Intake
Patient Portal
Patient Records Management
Patient Scheduling
Payment Collection
Payment Processing
Payroll Management
Practice Management
Prescription Management
Program Management
Progress Notes
Progress Reports
Progress Tracking
Real-Time Data
Real-Time Reporting
Referral Tracking
Registration Management
Reminders
Remittance Advice
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Secure Data Storage
Self Service Portal
SMS Messaging
SOAP notes
Staff Management
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Template Management
Therapy Notes
Third-Party Integration
Third-Party Integrations
Treatment Planning
Two-Way Audio & Video
Video Conferencing
Workflow Management

ClinicTracker Integrations

Google Maps

ClinicTracker User Reviews

Overall Rating

4.3

Ratings Breakdown

55%

27%

14%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.5

Functionality

4.4

Verified

Reviewer

Used weekly for less than 12 months

Review source

Reviewed April 2018

I love is an excellent system of clinical practice record and electronic medical record.

The benefits that highlight the functionality of this software are: The Patient dashboard provides access to all patient data. The User Dashboard allows providers to access the status of their patients' details, procedures, appointments, messages, compliance alerts and ePrescription notifications. It is designed to optimize workflows from entry to discharge. The platform automates all clinical routines, increases billing efficiency, improves staff productivity and provides tools that help you manage your clinic effectively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the most is that it is certified by ONC-ATCB for mental health and substance abuse practices. Consider that the program is suitable for almost all consultation settings, from small clinics to large behavioral health centers or abuse of articles with multiple locations.

Cons:

I like the least is that the treatment for substance abuse is delicate, and for many approaches, the perspective of the work is case by case. However, the software is supported by ONC-ATCB for mental health and substance abuse practices.

Vendor Response

Thank you for your review. Designed specifically for behavioral/mental health agencies including those specializing in substance abuse, ClinicTracker is dedicated to providing the best solution possible for electronic health record management: streamlining redundant operations, flexing for unique situations, providing accessibility for patients and caregivers while maintaining maximum security. We appreciate your feedback on how the system works for your organization and look forward to continuing with you as a partner in future improvements.

Replied March 2022

Kim W.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Diagnostic Feedback

The overall experience has been positive. The help section within the ClinicTracker team is quick on most questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ClinicTracker allows for all documentation to be linked via the client file. This allows for audit reviews to be provided with ease.

Cons:

Unfortuantely, newly developed forms cannot be uploaded and modified in the system. When diagnosing, the system does not have a "met criteria" section. Some electronic systems allow for the diagnostic criteria to have a checklist associated with each diagnosis. This checklist associates with the diagnostic criteria identified in the DSM 5. This allows for the support to be provided and justified in selecting the proper diagnosis.

Reasons for choosing ClinicTracker

I was informed that I would be able to upload the already existing forms via PDF and develop them; however, that was not the case. Our forms come directly from the federal government and must be identical to the formatting.

Ashley S.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for more than 2 years

Reviewed July 2025

Clinic Tracker Review

I use ClinicTracker everyday. While easy to maneuver, it is very glitchy, which causes extra work and corrections.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Clininc Tracker is the fact that it is easy to navigate. Clinic Tracker is straight forward, customizable, and easy to maneuver.

Cons:

What I like least about Clininc Tracker is the fact that it is very glitchy. There has been several instances where there have been issues and bugs, such as removing staff assignments.

Vendor Response

We’re delighted to hear you find ClinicTracker easy to navigate and customizable! Thank you for your feedback, especially on the staff assignment process. We recognize how essential accurate staff assignments are for tracking caseloads in our EHR, and we’d love to review your system’s configuration to ensure it’s tailored to your needs. It’s a pleasure to partner with you!

Replied July 2025

David O.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 12 months

Reviewed July 2025

8 Month Assessment

Overall after 8 months we enjoy the product. The support staff are very responsive and helpful. The support is what sets you apart from other EMR's.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Versatile for our practice. The ability to customize fields and the billing tracker portion is very easy to navigate.

Cons:

Report customization is not always easy. Notes development and the printed version could be better. The portal is a work in progress, still not where I would like to see it

Reasons for choosing ClinicTracker

Pricing, Support and the ability to customize

Reasons for switching to ClinicTracker

Pricing, support. Nothing more to say about that. If price is high and support is low then you change.

Vendor Response

Hi David, Thank you for sharing your experience and praising ClinicTracker’s versatility and our responsive support team! We truly value your insights, and are committed to enhancing the Staff Portal quickly so it has the full suite of features available to you and your team. Stay tuned, as we are making continual updates to that portion of the system. It has been our pleasure to support your practice for eight months, and we are excited for what’s ahead in our partnership!

Replied July 2025

Jason S.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Excellent Support!

Our group mental health practice has been using the Clinic Tracker suite of tools, (billing tracker, telehealth integration, and Clinical Scribe) for a few years. The software does what it is designed to do and if it doesn't do what we have needed we have asked and the CT team has made it happen for us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love working with the support team! The responsiveness and the attention given to help develop the best possible workflows, forms, and compliance tracking have been part of the success of our group mental health practice.

Cons:

I am enjoying using the staff portal, but I do dislike that it does not (yet) have all the same functionality as being on the remote server.

Reasons for choosing ClinicTracker

Better for the size of our practice; Clinic Tracker had a more robust suite of tools that fit the entire organization - from payroll and billing to therapy progress notes and treatment plans.

Reasons for switching to ClinicTracker

Started with a new practice and Clinic Tracker was in place.

Vendor Response

Hi Jason, We are humbled when you say that our team has played a part in your practice’s success! We truly enjoy working with you and your team as well. I’m sure you’ve seen that we are continually working to add more functionality to the Staff Portal for your use. So stay tuned, as we expect more major changes over the next several months. Thank you so much for your feedback. It’s an honor to support you and your organization.

Replied July 2025

Viktoriya F.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Complete EHR solution with Billing software

I have been using ClinicTracker EHR since 2018. ClinicTracker EHR is a complex system but it is capable to provide you with a capability of creating your clinical forms, reports, staff forms, patient portal, eprescribe, billing, group and individual appointments. Basically everything that a provider needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do love their support, they are fast and very helpful. I love their webinars and ability to ask live questions. They are always working on improving Clinic/Billing Tracker and are open to provider's feedback on any new suggestions!

Cons:

It takes some time getting used to, but not impossible. This is a complex system with many different features capturing all of the components of the behavioral health agency.

Reasons for switching to ClinicTracker

Previous EHR didn't have the same capabilities.

Vendor Response

Hi Viktoriya, We were touched by your generous and detailed review, and honored by your support as a longtime ClinicTracker user and the leader of a mental health organization. We are pleased that you feel our support teams, webinar hosts, and developers are attuned to the needs of the mental health professionals we serve. We appreciate your insight about the time and planning required to implement our comprehensive clinical, scheduling, and revenue management features in a busy organization. Thank you for the trust you’ve placed in us year after year. We look forward to continuing this partnership, and we're committed to supporting your organization’s mission.

Replied July 2025

Amanda L.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Reviewed July 2025

Wonderful system

I have loved them and they are the only system I will use in my private practice. They have been responsive when I have had problems with either the system or billing. The team as a whole has been amazing to work with!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have loved the billing team since starting with them. They have made the process simple and where I can focus on my clients rather than chasing down money from insurance companies.

Cons:

It takes time to set everything up. I started with them when they were using different servers and since they changed the system has been a bit difficult (buggy).

Reasons for choosing ClinicTracker

I chose ClinicTracker because of the billing and I was able to customize the system to what I needed rather than what they thought I needed.

Vendor Response

Hi Amanda, Our first goal is to support those who support others, so we were touched to read that our Billing Service helps you to focus on your clients! Thank you for saying we have a wonderful system and for encouraging us to further streamline the billing setup process and improve stability. It’s great to have wonderful customers like you!

Replied July 2025

Jacqueline C.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 2 years

Reviewed July 2025

The Perfect Pair. Finding the ideal Clinical and Billing System

Satisfied with my overall experience and looking forward to potential upgrades as we move forward in our new system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Staff is very knowledgeable with their product and always Professional with their customers. They take the time to look into our concerns and resolve them as best as possible to suit our needs which includes updates to their system. Friendly, Professional and Prompt Assistance. Working in ClinicTracker is user Friendly although; I look forward to more enhancements and updates to run a more smoother billing program.

Cons:

Clinictracker edits that include adding, updating, or deleting insurance information and Authorizations. These edits or updates are not able to transfer all the billing information automatically to all appropriate areas involving the Billing process. Manual updates or extra steps are required depending if the appointment was already created, transitioned and / or billed however; some enhancements have already been put in place for a smoother transition and easier fix as well as the Development Team being focused on continued improvement and future capabilities throughout the entire clinical and billing system..

Reasons for switching to ClinicTracker

Required Billing and AR needs and lack of customer service assistance.

Greg L.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Reviewed July 2025

My ClinicTracker Experience as a Seasoned Biller

Overall, I love that it is comprehensive whose features are really pertinent to larger organization. I have been using CT for more than two years now and yet it still continue to surprise me because I sometime come across things that it can do and I didn't know about.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's comprehensive and has features that is really useful on the billing perspective. The dashboard is a unique too to delegate task which I don't see often in other EMR system. Being able to create a duplicate claim is also underrated but pretty effective and useful especially when I intend to bill two codes separately for the same DOS, this feature is usually something you can only do in the clearing house system.

Cons:

We sometimes experience lag time especially when posting 835 payments. I have come across some posting errors that we need to correct manually. The 835 posting screen is not friendly but it needs getting used to.

Vendor Response

Hi Greg, Thank you for your feedback, and for highlighting our comprehensive billing features and unique billing dashboard! We always love to hear insights directly from seasoned billers like yourself, to help make processes like the 835 posting as streamlined as possible. If you ever want to know a bit more about BillingTracker’s functionality or nuances, please just say the word. Our Billing Experts love sharing tips and tricks during our Community Training Series webinars, or in one-on-one meetings. We are grateful for our partnership with you and your entire team!

Replied July 2025

Amber M.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Reviewed July 2025

Always happy To Help

My overall experience has been excellent. As someone new to this field, I truly appreciated how patient and supportive the billing team has been throughout the learning process. They never made me feel rushed and always took the time to explain things thoroughly. Combined with the responsive support and helpful training, it's been a very positive and smooth experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about ClinicTracker is the team is consistently prompt and responsive. Any time we have requested additional training, they've delivered it thoroughly and effectively. Everyone I have interacted with has been very personable and knowledgeable, always making the process smooth and efficient. Our billing team has the patience of a saint!

Cons:

There isn't anything I would say i like the least. Sometimes being able to navigate to the same action and having three different ways to complete can get a bit frustrating. However, at the same time I like the fact that there are multiple ways to complete a task.

Vendor Response

Hi Amber, We loved reading (and sharing with our team) your review of ClinicTracker, especially the shout-outs to our Billing Service team members. It is our pleasure to serve as your billing team, and we are thrilled to know that while team members are working hard managing your insurance claims and tracking your payments, they are also super patient, great trainers, and all-around awesome to work with! Your feedback and balanced perspective on software navigation are helpful, too. We want to make ClinicTracker and BillingTracker as straightforward as possible, while keeping all of the functionality and flexibility you value. Keep sharing your ideas with us!

Replied July 2025

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