

Comtravo Software
About Comtravo
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App today, phone tomorrow? No problem – simply choose the booking method that best suits you and your upcoming booking. We'll always show you the best prices and suggestions based on your preferences and travel needs.
Comtravo User Reviews
OVERALL RATING
Showing 1 - 5 of 20 reviews

Ido
Verified reviewer
Company size: 11-50 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
September 2018
Makes business travels easy
Very convenient
Pros
Great customer service, takes care of my free text requests in no time at any time.
Cons
would be better to have a direct interface and not doing that via mail and confirmations

Response from Comtravo
Dear Ido, Thank you for your review. We appreciate the time you took to review our product! Thanks and have a good day!
Replied May 2021
Friederike
Company size: 51-200 employees
Industry: Internet
Time used: More than 2 years
Review Source: Capterra
September 2018
Easy travel booking
We use Comtravo for all travel bookings. In case of rebooking or any issues with the planned itinerary, it saves a lot of time that Comtravo takes care about the communication with the airline / train company / hotel. Also, it is very comfortable to get one collected invoice at the end of the month that includes all types of travel bookings (flights, train rides, hotels, rental cars). It ist also possible to sort bookings by cost centers.
Pros
Comtravo offers an easy way of booking business travels. The travel agents also react quickly in case of unforseen events during the travel, e.g. flight cancellation.
Cons
If you get an offer with more than two options the overview gets a bit too long, so that you always have to scroll if you want to compare offer #1 with #3 or #4.

Response from Comtravo
Dear Friederike, Thank you for your review! We're happy to hear that you enjoy our services. We'll look into the issue you mentioned. If you have any other comments for us, please share your feedback with us at feedback@comtravo.com. Thanks again for taking the time to review us!
Replied May 2021
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
September 2018
Not very helpful
Really useless and extra work for myself but apparently it makes things easier in administration...
Pros
Apparently it makes it easier for our Finance administrators and office manager
Cons
Where to start - if you have a booking service you expect it to do the work FOR you but in most cases I still have to find a hotel that I like on booking.com and have to tell Comtravo which one to book. Sometimes Comtravo does not even get the booking.com rate. Sometimes Comtravo forgets to apply the corporate rate. Comtravo is not able to guarantee a rate - very often teh rate quoted has to be booked there and then but if you wait a few hours or even a day because you have to confirm other elements of your trip or have to coordinate with other people the rate is gone. Comtravo is not able to save your special requests - even if they are always the same and completely standard (like having a "quiet room").

Response from Comtravo
Thank you for your review. We're sorry to hear that you had a bad experience with our product, but we appreciate you bringing this issue to our attention. If you have any further comments, please email us at: feedback@comtravo.com.
Replied May 2021
Louis
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
March 2021
The best travel platform on the market
Pros
- the solution to book travel is very user friendly - excellent customer service - you can call experienced agents, send them email or book through their online solution
Cons
- Airbnb is not integrated yet in the booking tool

Response from Comtravo
Dear Louis, thank you very much for your kind review!
Replied May 2021
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 12 months
Review Source: Capterra
September 2018
Definitely made life easier, but a lot of competitions out there
Comtravo definitely makes my life easier when it comes to booking hotels and flights for my business trips, and the ease of organizing all invoices in a single place made it more credible and quicker for my company to approve the expenses.
Pros
I really like how easy it was for me to just email Comtravo all my criteria and they do the job for me saving me a lot of time searching for the best hotel / flight options.
Cons
Sometimes I will find a cheaper option myself just by googling and makes me feel like I've been ripped off.

Response from Comtravo
Hello, Thank you for your review! We're happy to hear that we make your life easier! We do understand the frustration of not finding the best prices, and our team is working on ensuring the best offers at all times.
Replied May 2021