About Comtravo

Comtravo is a cloud-based travel management solution that helps small to midsize businesses streamline processes related to corporate travel, booking, collective invoicing and more. It uses machine learning technologies and relevant customer/peer data to provide travel recommendations and facilitate booking processes. Comtravo lets businesses initiate corporate travel bookings via email, phone or the in-built self-booking tool and manage expenses on a unified platform. It lets users save important information regarding budgets, business travel policies and personal preferences in a centralized repository, facilitating conference, meeting and corporate travel reservations. Additionally, administrators can analyze expenses using reports and receive collective travel ...
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App today, phone tomorrow? No problem – simply choose the booking method that best suits you and your upcoming booking. We'll always show you the best prices and suggestions based on your preferences and travel needs.

Comtravo User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 20 reviews

User Profile

Ido

Verified reviewer

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2018

Makes business travels easy

Very convenient

Pros

Great customer service, takes care of my free text requests in no time at any time.

Cons

would be better to have a direct interface and not doing that via mail and confirmations

Response from Comtravo

Dear Ido, Thank you for your review. We appreciate the time you took to review our product! Thanks and have a good day!

Replied May 2021

Friederike

Company size: 51-200 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

Easy travel booking

We use Comtravo for all travel bookings. In case of rebooking or any issues with the planned itinerary, it saves a lot of time that Comtravo takes care about the communication with the airline / train company / hotel. Also, it is very comfortable to get one collected invoice at the end of the month that includes all types of travel bookings (flights, train rides, hotels, rental cars). It ist also possible to sort bookings by cost centers.

Pros

Comtravo offers an easy way of booking business travels. The travel agents also react quickly in case of unforseen events during the travel, e.g. flight cancellation.

Cons

If you get an offer with more than two options the overview gets a bit too long, so that you always have to scroll if you want to compare offer #1 with #3 or #4.

Response from Comtravo

Dear Friederike, Thank you for your review! We're happy to hear that you enjoy our services. We'll look into the issue you mentioned. If you have any other comments for us, please share your feedback with us at feedback@comtravo.com. Thanks again for taking the time to review us!

Replied May 2021

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Customer support

out of 5
1

Functionality

out of 5

September 2018

Not very helpful

Really useless and extra work for myself but apparently it makes things easier in administration...

Pros

Apparently it makes it easier for our Finance administrators and office manager

Cons

Where to start - if you have a booking service you expect it to do the work FOR you but in most cases I still have to find a hotel that I like on booking.com and have to tell Comtravo which one to book. Sometimes Comtravo does not even get the booking.com rate. Sometimes Comtravo forgets to apply the corporate rate. Comtravo is not able to guarantee a rate - very often teh rate quoted has to be booked there and then but if you wait a few hours or even a day because you have to confirm other elements of your trip or have to coordinate with other people the rate is gone. Comtravo is not able to save your special requests - even if they are always the same and completely standard (like having a "quiet room").

Response from Comtravo

Thank you for your review. We're sorry to hear that you had a bad experience with our product, but we appreciate you bringing this issue to our attention. If you have any further comments, please email us at: feedback@comtravo.com.

Replied May 2021

Louis

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

The best travel platform on the market

Pros

- the solution to book travel is very user friendly - excellent customer service - you can call experienced agents, send them email or book through their online solution

Cons

- Airbnb is not integrated yet in the booking tool

Response from Comtravo

Dear Louis, thank you very much for your kind review!

Replied May 2021

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2018

Definitely made life easier, but a lot of competitions out there

Comtravo definitely makes my life easier when it comes to booking hotels and flights for my business trips, and the ease of organizing all invoices in a single place made it more credible and quicker for my company to approve the expenses.

Pros

I really like how easy it was for me to just email Comtravo all my criteria and they do the job for me saving me a lot of time searching for the best hotel / flight options.

Cons

Sometimes I will find a cheaper option myself just by googling and makes me feel like I've been ripped off.

Response from Comtravo

Hello, Thank you for your review! We're happy to hear that we make your life easier! We do understand the frustration of not finding the best prices, and our team is working on ensuring the best offers at all times.

Replied May 2021