ConnectWise CRM provides a centralized system to track all customer-related information. This solution is best suited for small and midsize businesses, and it can be deployed either in the cloud or on-premise.
ConnectWise CRM's Pipeline Reporting feature provides information on performance metrics in a dashboard view. In addition, the solution tracks and stores all data records related to customers and sales including client conversations, issues and configurations.
ConnectWise CRM measures and monitors sales activities so users can forecast sales from within the system. This solution also provides training via documents and webinars.
ConnectWise CRM can also be accessed through mobile devices via a native mobile app. The mobile app enables users to access all information in the system, including configurations and resolution protocols.