Informz Software


 

Informz is a cloud-based email marketing solution suitable for associations and nonprofits. The solution helps organizations manage their marketing campaigns and offers functionalities such as email marketing, marketing automation and social media marketing. Key features include email templates, lead scoring, landing pages, scheduling tools and reporting.

Informz enables marketers to send customized and dynamic emails to potential customers. These emails can provide personalized messages, discount coupons and promotional materials.

The marketing automation feature enables managers to send automated email campaigns, event reminders and follow-up emails. Landing pages help nonprofits and associations capture visitors' details on the website with the help of drag-and-drop editing.

The platform can be integrated with third-party solutions such as Aptify, Fonteva, MemberSuite, Nimble and Salesforce. Support is provided through client advisors, email and phone.

 

Informz - Templates
 
  • Informz - Templates
    Templates
  • Informz - Add media
    Add media
  • Informz - Social engage report
    Social engage report
  • Informz - Monitoring
    Monitoring
  • Informz - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

100 Reviews of Informz

Showing 1-20 of 100

 

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Cindy from TIA
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Ease of use, integrates seemlessly with iMIS, great customer service, not sure we could ask for more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value
Support

Customized messages to our members

Pros

Integrates with iMIS as advertised. Hear this frequently, but other products do not always perform as advertised. Not the case with Informz. Love the reporting function, particularly when a member claims we did not send information only to learn it was delivered, opened, and clicked thru - love that functionality. Easy to copy a previous email so we do not have to recreate the wheel. Branding is easy, along with creating templates. I could go on, but I think you get what I mean - love this product.

Cons

Upgrades that make it hard to find what I need. Perhaps ask customers before you make changes to ensure it is actually needed. But your customer service always is exemplary so I get issues resolved quickly - doesn't sound like much of a con (apologies)

Source: Capterra
 

Lisa from Point Park University
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Works well for our purposes.

Ease-of-use

Functionality

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Support

It allows us to keep our staff, faculty and students informed on many of the processes within our University.

Pros

What I like most about this software is the ease of use. I have the same process monthly and the software is simple to complete my duties. I also appreciate the quick response for my customer service rep.

Source: Capterra
 

David from Fayetteville Area Convention and Visitors Bureau
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I have been using it for 5 years and love it.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Easily track metrics on my mailings/surveys. I like the way it tracks subscribers and those that have previously unsubscribed.

Cons

Doesn't interact with Simpleview. Doesn't interact with Simpleview. Doesn't interact with Simpleview.

Source: Capterra
 

Tom from American Mathematical Society
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Informz has brought the AMS into the world of email marketing. It works well for us.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

The integration with Personify is the most important feature for us. We have built a number of automatically maintained marketing lists, which become target lists in Informz. This is extremely convenient. We also like the stats we can access in Informz.

Cons

We like to see some testing tools developed, especially for personalized emails. It would be nice to be able to specify a target group, a number of email messages to create, and an email address to send them to. This would allow us to spot check personalizations and story inclusion/exclusion for various customers/members.

Source: Capterra
 

Kim from Visit Phoenix
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

We have been using Informz for years and I have yet to find a ESP that is this comprehensive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Not having to purchase 3rd party tools.

Pros

All the tools and modules that are available. I have reviewed several ESPs and have found that with other systems I have to purchase 3rd party tools to have the same functionality as Informz.

Cons

The only con I have, which they have no control over, is my current CRM does not integrate with Informz.

Source: Capterra
 

Courtney from Texas Bankers Association

February 2017

February 2017

Great way to get the word out.

Ease-of-use

Functionality

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Value for Money

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Support

Informz is an essential tool in our association. It keeps our members up to date with the programs we offer and events to help them network about pressing topics in the industry.

Source: Capterra
 

Michael from Speech Pathology Australia
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

A sophisticated email system provides lots of new opportunities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

We adopted Informz because we wanted an email distribution system that would work seamlessly with our iMIS membership and events system. We wanted a system that would allow us to communicate with our members while ensuring that membership records were kept up-to-date at all times. The Informz system has allowed us to make our email communications look more professional and relevant to our members' needs. The ability to include a 'summary' in the body of the email but 'hide' all the detail in another location means that our communications are more concise, ensuring we communicate only the key points to our audiences. Informz has so much potential, and while we are still on a steep learning curve, dedicated online support means an answer is only a short email away. Keep up the good work Informz.

Pros

The stories and the ability to put the detail elsewhere.

Cons

The Knowledge database doesn't exactly reflect the menu options. Try searching 'Page Templates', which is a menu option. And the text in the knowledge base is not dark enough.

Source: Capterra
 

Anthony from American Society of Radiologic Technologists
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Informz - Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

We use Informz for all of our email marketing. I can't say enough about how great the customer service is at Informz. You have an advisor who is available to help with any issues or questions. The updates about new platform features are great and helps keep their customers in the loop.

Source: Capterra
 

Barbara from Girl Scouts of Connecticut
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Amazing customer service and a great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

The customer service at Informz is great! Turn around for questions or issues is usually within the hour if not sooner. Informz is constantly trying to improve their product and even invites clients to give their input on upgrades they are working on. Overall, Informz meets and exceeds our business needs every step of the way.

Pros

Informz constantly improves their software to keep up with trends and customer input.

Cons

Sometimes it takes time to get used to all the upgrades and changes. However they do a good job in letting you know what changes have been made.

Source: Capterra
 

Heather from NAHQ
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Informz Functionality Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The Informz email marketing tool is perfect for sending out emails to our members who want to keep in touch. I can be used for reminders for events and as well as voting. It has exactly what our organization needs to keep in touch. The best feature is the open and click tracking and the customer service is one to beat.

Pros

It is really user friendly

Cons

I wish you could have more than 1 send to list

Advice to Others

It really is a great tool.

Source: Capterra
 

Sidney from YMCA of Metro Chicago

February 2017

February 2017

Review 2/14/2017

Ease-of-use

Functionality

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I had a really rough time learning how to use Informz. There tend to be a lot of options and not a lot of explanation for what the options are. Alison Donato has always been super helpful though! She has answered a couple of questions for me and she was really on top of getting back to me and straightening things out.

Source: Capterra
 

Deirdre from Penn Medicine
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Great experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Support

Everything has been smooth running on Informz. The depth of data we're able to gather has been extremely helpful and informative.

Source: Capterra
 

Molly from University of Redlands

February 2017

February 2017

Informz has made good on all its promises

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We researched several companies to partner with for our e-communications. Informz checked all our boxes with content design, analytics, and cost. We are perfectly happy.

Source: Capterra
 

Eve from WASA

February 2017

February 2017

I love Informz

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Informz has been one of the best purchases we have done. Support is there quickly to answer any problems that we may have. Ease of use with iMIS is also important. I would recommend. Eve

Source: Capterra
 

Joey from AMC

February 2017

February 2017

I Love Informz!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

i love the support we receive from our advisor ! I love using Informz - it's easy to understand and super helpful to my job and the communications we have to send.

Source: Capterra
 

Mark from Johnstone Enterprises

February 2017

February 2017

Informz Excellent email management application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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I love the way this product integrates with the current database and applies rules etc. Great product first class

Source: Capterra
 

Brian from PIHRA
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Impressed with Nick at Informz

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

The system is a little tough to transition to from a more basic platform like Constant Contact. Nick was great in helping me understand the system and functionality.

Pros

Campaign management, reporting, design capabilities

Cons

A little slow when going back and forth through different sections

Source: Capterra
 

Denise from ASCRS
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great User-Friendly and Effective Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

I have been using Informz for over six months. My experience with the platform has been wonderful. The system is intuitive and easy to navigate. Customer service is great and always helpful.

Source: Capterra
 

Lorna from Intellectual Property Owners Association
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Want the best? Get Informz.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Informz has been a great tool for our association. By using Informz we are able to efficiently send emails to all of our members and easily track how many are opened. The customer support team is amazing. Every one of them is knowledgeable, friendly, and always able to help with my questions. This software is very easy to use. Once you learn the main functions you can go on to design creative and functional mailings. Great tool!

Pros

ability to create innovative emails and the ability to see how effective your emails are (with regard to are they being opened? are people clicking to other places within them?)

Cons

it can be a little intimidating at first - the new website helps that a bit

Source: Capterra
 

Julie from SFPE

February 2017

February 2017

Informz lets us do more than any other software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After moving to Informz SFPE's read rate has increased, getting our messages out to our members. Customer support is what really makes Informz the best email platform out there - the support staff is the best and he is always willing to help.

Source: Capterra