Womply Software


 

Womply is a cloud-based reputation, customer relationship and business management solution that caters to small businesses across various industry verticals. It helps these businesses to manage their online reputation and market presence, track customer engagement, monitor business metrics and more.

Womply sends users notifications when reviews are posted on multiple sites such as Yelp, Google and TripAdvisor. Users can read and respond to these reviews from the Womply interface. The solution also helps users to maintain customer records, send customers automatic emails and run reports on customer spending patterns in their local markets.

Womply's business management application helps users to keep track of credit card transactions, compare revenue against similar businesses and monitor local consumer spending patterns.

Womply offers support via phone and email.

 

Womply - Review monitoring
 
  • Womply - Review monitoring
    Review monitoring
  • Womply - Revenue reports
    Revenue reports
  • Womply - Customer mapping
    Customer mapping
  • Womply - Website scoring
    Website scoring
Supported Operating System(s):
Web browser (OS agnostic)

1 Review of Womply

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https://www.softwareadvice.com/reputation-management/womply-review/

Tyler from LMR LLC
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

My Daily Go-To Platform. I use Womply's Reputation Defense for managing and responding to reviews.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me a TON of time, and helps our brands build loyalty with our guests by quickly responding to their feedback.

Pros

1-stop shop for all of my online reputation needs. You can respond to all types of reviews right from the platform, which saves me lots of hours a week. I don't have to log in to 90+ review sites (22 restaurants x Yelp, TripAdvisor, Facebook, Google) to respond to our guests. Womply is the 1st thing I open every morning when I get to the office. Super responsive customer support make this product one of my favorites.

Cons

The analytics centered around reviews/reputation could use some work. Their team is very open to suggestions, so I know anything I mention gets put on their road-map. I know they are working on ways to make all of their features more customizable, which will be awesome too.

Review Source: Capterra