About Womply

Womply is a cloud-based reputation, customer relationship and business management solution that caters to small businesses across various industry verticals. It helps these businesses to manage their online reputation and market presence, track customer engagement, monitor business metrics and more.

Womply sends users notifications when reviews are posted on multiple sites such as Yelp, Google and TripAdvisor. Users can read and respond to these reviews from the Womply interface. The solution also helps users to maintain customer records, send customers automatic emails and run reports on customer spending patterns in their local markets.

Womply's business management application helps users to keep track of credit card tr...


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Supported Operating System(s):

Web browser (OS agnostic)

223 Reviews of Womply

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(34)

34

4 stars

(18)

18

3 stars

(3)

3

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 223 results

March 2018

User Profile Picture

Tyler from LMR LLC

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

My Daily Go-To Platform. I use Womply's Reputation Defense for managing and responding to reviews.

Saves me a TON of time, and helps our brands build loyalty with our guests by quickly responding to their feedback.

Pros

1-stop shop for all of my online reputation needs. You can respond to all types of reviews right from the platform, which saves me lots of hours a week. I don't have to log in to 90+ review sites (22 restaurants x Yelp, TripAdvisor, Facebook, Google) to respond to our guests. Womply is the 1st thing I open every morning when I get to the office. Super responsive customer support make this product one of my favorites.

Cons

The analytics centered around reviews/reputation could use some work. Their team is very open to suggestions, so I know anything I mention gets put on their road-map. I know they are working on ways to make all of their features more customizable, which will be awesome too.

May 2021

Cody from mobile managements

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

a dream head start thanks to Womply

very easy to follow directions , would consider and recommend to others.

Pros

very user friendly, the whole process was simple and straight forward

Cons

couldn’t think of an answer honestly ...

Reasons for Switching to Womply

so much easier and the name was a lot catchier so it drew my attention to its platform.

May 2021

Jessica from JSN Accounting

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

May 2021

Fast Lane PPP

Womply needed to offer a live customer service department when they started making changes to the Fastlane system and process because one of my clients loan got cancelled when the note was ready to sign without any explanation or reason! All that he needed to do was sign his papers, but Womply sent the email to the incorrect email address and canceled his application and now he’s still waiting for them to finalize his next one! He should have that money in his bank by now! I also should have $250 per each for the 8 application I referred and approved… totaling $2000 per Womply’s agreement! I still have not received anything. Finally my clients keep Receiving computer generated emails saying some documents need to be signed but nothing is available & your computer generated email does not provide any information such as customer name or last four of social! Please tell me what documents need to be signed before you cancel It again on the poor people! It’s very Friday to know Womply is making money off us without having to do much to make the money except make sure our documents are submitted correctly even when they are canceled for no reason or they aren’t getting processed properly or we have no way of knowing what they are looking for because a computer is the only customer service they have! We do not understand exactly what you want from North Coast Apparel, but they have submitted everything plus more, confirme identity 5 times & approved and signed note the 1st time

Pros

PPP Fast Lane … I’ve used it for my business PPP application and also referred and manged 9 additional small business applications as well for my clients… The application process started out pretty smooth until Womply started making changes to their security controls and electronic application platform. Unfortunately this diminished the reliability and usher friendly capabilities of the PPP loan application process! Womply failed to warn exsisting applicants if these changes and what additional information they required from the applicants! Some had already completed then identity check requirements several times but Womply continued to inconvenience my clients with unnecessary verification that they have already received! When the applicants submit the tax return Womply fails to verify if the information is actually correct but their computer system says they still did not submit the proper documentation! For example, North Coast Apparel, one of my clients, their PPP loan applicant was suddenly canceled by Womply after his company was already approved and the promissory note from the lender was signed and awaiting funding. no valid reason or explanation and no way of contacting anyone to have the problem fixed. No live customer service contact available and the only response received was computer generated making the owner start over & lost funding due to Womply’s negligence. Unfortunately, due to Womply’s negligence, North Coast Apparel might have to close its doors!

Cons

See above…. It hit shitty and they need to hire some real people to handle important questions or let them talk to the SNA themselves!

Reasons for Choosing Womply

More efficient process and quicker results for the PPP loan but it’s not happening any more I have 3 clients who have applied to Womply and suddenly removed and one canceled while the bank was ready to send his business the funds! Canceled for no reason! North Coast Apparel will probably have to close its doors now and tell the people they hired to go find another job!

Reasons for Switching to Womply

Bank is slow and confused… Womply is becoming just as slow and confused ….use some of the money we are paying you to hire some live people to answer important questions! I have managed and maintained 9 applications including my own 8 are my clients I am referred to Womply because I thought they had it together …. I should have just submitted them to the SBA myself! Just as incompetent and greedy as the bank is! The process was simple and productive, the SBA makes money off us too, Trust me! We are all paying you to make more money of us! You are even paying yourself to make money off of us! Because we have to pay it back! All of it! Plus interest! If you had hired more people maybe you could have continued to process the applications efficiently for us! But isn’t of

May 2021

Abiathar from Uber

Company Size: 1 employee

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Thank you soooo Much Womply. !

Amazing. Very easy to use. So thankful. They helped save my business.

Pros

So easy to use very explanatory wouldn't use anything else.

Cons

I didn't dislike anything about it honestly, everything was great.

May 2021

Nelly from Anellys Transportation Service LLC

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

God bless

God bless

Pros

Excelente Service God bless thank you service

Cons

God bless excellent thank you me very happy

Reasons for Choosing Womply

Excelente