# Best 15 JIRA Service Management  Alternatives in 2026 - Software Advice

> Find the top JIRA Service Management Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business.

Source: https://www.softwareadvice.com/help-desk/jira-service-management-profile/alternatives

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JIRA Service Management Alternatives

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[Overview](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)[Reviews](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)

Alternatives

# Best 15 JIRA Service Management Alternatives

JIRA Service Management

4.5

[(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)

Starting Price: $20.00 per month

Free trial

Free version

Find your perfect match

Speak directly with a specialist to match alternatives to your budget and needs.

On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top JIRA Service Management Alternatives

Main Product

JIRA Service Management

4.5

[(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.31Value for money
-   4.29Customer support
-   4.46Functionality

Pricing

Starting at $20.00 per month

Get Price

Top Alternative

Wrike

4.4

[(3016)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Ratings Breakdown

-   4.18Ease of use
-   4.20Value for money
-   4.33Customer support
-   4.31Functionality

Pricing

Starting at $10.00 per month

Get Price

Top Alternative

Freshservice

4.5

[(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.43Value for money
-   4.56Customer support
-   4.33Functionality

Pricing

Starting at $19.00 per month

Get Price

Top Alternative

SysAid

4.5

[(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.54Value for money
-   4.51Customer support
-   4.47Functionality

Pricing

Available upon request

Get Price

Top Alternative

PDQ Deploy & Inventory

4.8

[(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.79Value for money
-   4.75Customer support
-   4.66Functionality

Pricing

Starting at $1657.50 per year

Get Price

Top Alternative

Action1

4.9

[(237)](https://www.softwareadvice.com/it-management/action1-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.92Value for money
-   4.84Customer support
-   4.68Functionality

Pricing

Available upon request

Get Price

## JIRA Service Management Alternatives

[### Wrike](https://www.softwareadvice.com/project-management/wrike-profile/)

4.4

[(3016)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/)

Starting Price: $10.00 per month

Free trial

Free version

Starting Price: $10.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Wrike

-   Agile Methodologies
-   Asset Library
-   Audit Management

See All

2%

Shared Features with JIRA Service Management

-   Supplier Management

### Integrations Comparison

83%

Unique Integrations for Wrike

-   Adobe Campaign
-   Adobe Creative Cloud
-   Airbrake

See All

17%

Shared Integrations with JIRA Service Management

-   Asana
-   Bitbucket
-   Box

See All

See Wrike Screenshots

[### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

4.5

[(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Freshservice

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot

See All

5%

Shared Features with JIRA Service Management

-   Asset Tracking
-   License Management
-   Search/Filter

### Integrations Comparison

77%

Unique Integrations for Freshservice

-   Amazon Redshift
-   BambooHR
-   ClickUp

See All

23%

Shared Integrations with JIRA Service Management

-   Box
-   Docusign
-   Dropbox Business

See All

See Freshservice Screenshots

[### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

4.5

[(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

92%

Unique Features for SysAid

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Escalation

See All

8%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Email Alerts
-   Knowledge Management

See All

### Integrations Comparison

74%

Unique Integrations for SysAid

-   Google Calendar
-   Google Chat
-   Google Workspace

See All

26%

Shared Integrations with JIRA Service Management

-   Asana
-   Docusign
-   Jira

See All

See SysAid Screenshots

[### PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/)

4.8

[(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/)

Starting Price: $1657.50 per year

Free trial

Free version

Starting Price: $1657.50 per year

Free trial

Free version

### Features Comparison

90%

Unique Features for PDQ Deploy & Inventory

-   Active Directory Integration
-   Alerts/Notifications
-   Approval Process Control

See All

10%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Issue Management
-   Remote Monitoring & Management

### Integrations Comparison

0%

Unique Integrations for PDQ Deploy & Inventory

-   No unique integrations

0%

Shared Integrations with JIRA Service Management

-   No shared integrations

See PDQ Deploy & Inventory Screenshots

[### Action1](https://www.softwareadvice.com/it-management/action1-profile/)

4.9

[(237)](https://www.softwareadvice.com/it-management/action1-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

96%

Unique Features for Action1

-   Access Controls/Permissions
-   Activity Tracking
-   Alerts/Notifications

See All

4%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Remote Monitoring & Management

### Integrations Comparison

75%

Unique Integrations for Action1

-   Bitdefender Antivirus Plus
-   Microsoft Azure
-   Microsoft Teams

See All

25%

Shared Integrations with JIRA Service Management

-   Slack
-   Zendesk Suite

See Action1 Screenshots

[### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/)

4.8

[(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews)

Starting Price: R$35.00 per month

Free trial

Free version

Starting Price: R$35.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for Milvus

-   Access Controls/Permissions
-   Alerts/Escalation
-   Alerts/Notifications

See All

3%

Shared Features with JIRA Service Management

-   Knowledge Management

### Integrations Comparison

100%

Unique Integrations for Milvus

-   WhatsApp

0%

Shared Integrations with JIRA Service Management

-   No shared integrations

See Milvus Screenshots

[### N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/)

4.2

[(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

93%

Unique Features for N-central

-   Access Controls/Permissions
-   Active Directory Integration
-   Alerts/Notifications

See All

7%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Issue Management
-   Knowledge Management

See All

### Integrations Comparison

96%

Unique Integrations for N-central

-   1Password
-   Acronis Cyber Protect Cloud
-   AlertOps

See All

4%

Shared Integrations with JIRA Service Management

-   Microsoft 365

See N-central Screenshots

[### Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/)

4.7

[(310)](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/)

Starting Price: $44.00 per year

Free trial

Free version

Starting Price: $44.00 per year

Free trial

Free version

### Features Comparison

95%

Unique Features for Pulseway

-   Access Controls/Permissions
-   Alerts/Notifications
-   Anti Virus

See All

5%

Shared Features with JIRA Service Management

-   Asset Tracking
-   License Management
-   Remote Monitoring & Management

### Integrations Comparison

70%

Unique Integrations for Pulseway

-   Autotask PSA
-   Bitdefender GravityZone
-   ConnectWise PSA

See All

30%

Shared Integrations with JIRA Service Management

-   PagerDuty
-   Slack
-   Zendesk Suite

See Pulseway Screenshots

[### Atera](https://www.softwareadvice.com/help-desk/atera-profile/)

4.5

[(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)

Starting Price: $129.00 per month

Free trial

Free version

Starting Price: $129.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Atera

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Notifications

See All

5%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Knowledge Management
-   Remote Monitoring & Management

### Integrations Comparison

100%

Unique Integrations for Atera

-   AnyDesk
-   Bitdefender GravityZone
-   Cisco Duo

See All

0%

Shared Integrations with JIRA Service Management

-   No shared integrations

See Atera Screenshots

[### NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

97%

Unique Features for NinjaOne

-   Activity Tracking
-   Alerts/Escalation
-   Alerts/Notifications

See All

3%

Shared Features with JIRA Service Management

-   License Management
-   Remote Monitoring & Management

### Integrations Comparison

88%

Unique Integrations for NinjaOne

-   Accelo
-   Autotask PSA
-   Bitdefender GravityZone

See All

12%

Shared Integrations with JIRA Service Management

-   PagerDuty
-   ServiceNow
-   Slack

See All

See NinjaOne Screenshots

[### ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/)

4.5

[(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/)

Starting Price: $100.00 per month

Free trial

Free version

Starting Price: $100.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for ServiceNow

-   Activity Dashboard
-   Alerts/Escalation
-   Alerts/Notifications

See All

5%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Knowledge Management
-   License Management

### Integrations Comparison

92%

Unique Integrations for ServiceNow

-   3CLogic
-   AlertOps
-   Apiiro

See All

8%

Shared Integrations with JIRA Service Management

-   Bitbucket
-   GitHub
-   Microsoft 365

See All

See ServiceNow Screenshots

[### JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/)

4.6

[(267)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/)

Starting Price: $3.00 per month

Free trial

Free version

Starting Price: $3.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for JumpCloud Directory Platform

-   Access Certification
-   Access Controls/Permissions
-   Access Management

See All

3%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Remote Monitoring & Management

### Integrations Comparison

29%

Unique Integrations for JumpCloud Directory Platform

-   Google Workspace
-   Marketo Engage

71%

Shared Integrations with JIRA Service Management

-   Dropbox Business
-   GitHub
-   Microsoft 365

See All

See JumpCloud Directory Platform Screenshots

[### monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6059)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Starting Price: $9.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for monday.com

-   Accounting
-   Applicant Tracking
-   Archiving & Retention

See All

2%

Shared Features with JIRA Service Management

-   Supplier Management

### Integrations Comparison

58%

Unique Integrations for monday.com

-   Adobe Creative Cloud
-   Basecamp
-   Copper

See All

42%

Shared Integrations with JIRA Service Management

-   Asana
-   Bitbucket
-   Box

See All

See monday.com Screenshots

[### IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/)

4.6

[(340)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for IT Glue

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard

See All

8%

Shared Features with JIRA Service Management

-   Asset Tracking
-   Knowledge Management
-   License Management

See All

### Integrations Comparison

92%

Unique Integrations for IT Glue

-   Addigy
-   Atera
-   Autotask PSA

See All

8%

Shared Integrations with JIRA Service Management

-   GitHub
-   Microsoft 365
-   ServiceNow

See All

See IT Glue Screenshots

[### TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)

4.6

[(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

Starting Price: $24.90 per month

Free trial

Free version

Starting Price: $24.90 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for TeamViewer ONE

-   Access Controls/Permissions
-   Activity Tracking
-   Alerts/Escalation

See All

3%

Shared Features with JIRA Service Management

-   Knowledge Management
-   Remote Monitoring & Management

### Integrations Comparison

67%

Unique Integrations for TeamViewer ONE

-   AnyDesk
-   Dynamics 365 Business Central
-   Google Meet

See All

33%

Shared Integrations with JIRA Service Management

-   Freshdesk
-   Jira
-   Microsoft Outlook

See All

See TeamViewer ONE Screenshots

## Popular JIRA Service Management Comparisons

[PDQ Deploy & Inventory vs JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/pdq-deploy-and-inventory/)[Action1 vs JIRA Service Management](https://www.softwareadvice.com/it-management/action1-profile/vs/jira-service-management/)[Milvus vs JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/milvus/)[Freshservice vs JIRA Service Management](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/jira-service-management/)

Still Not Sure?

Our experts can help you compare JIRA Service Management with other top options, so you can find the best fit for your needs.

Best 15 JIRA Service Management Alternatives in 2026 - Software Advice