About ParagonSMB

ParagonSMB is a web-based solution that is designed to assist small to midsize businesses streamline inventory tracking, logistics management, quotation generation, and other administrative operations on a centralized platform. It allows administrators to synchronize and manage product, customer, vendor and transaction data with external solutions.

ParagonSMB enables staff members to handle orders across multiple eCommerce channels from within a unified platform. It lets employees maintain inventory records and track stock levels across several virtual and physical warehouses. Additionally, the WIGO business intelligence tool allows supervisors to generate reports and gain insights into sales, profits and overall business performance.


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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of ParagonSMB

Overall rating

4.5 / 5 stars

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Showing 1 - 4 of 4 results

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December 2020

Rajat from CWS

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

So easy

Overall by using ParagonSMB we have better visibility into our inventory and processing sales orders.

Pros

Support was great and inside the software. It took only a few clicks to set up. Synchronization to Quickbooks was very fast which is nice. There are a lot of features inside the software that my business could use in the future. Currently we are using only a small fraction but there is a lot of room to grow.

Cons

I don't have much to say in terms of cons. I really do wish there was an integration with Shopify.

Reasons for Choosing ParagonSMB

ParagonSMB offered us way more features than the alternative softwares for a cheaper price.

Response from Jonar

Replied February 2021

Hi Rajat! We're so glad you had such a positive experience with ParagonSMB. As for your comment regarding integrations - we actually launched our new Shopify add-on today! Read more here: https://rb.gy/1e7djv Thank you for this fantastic review. :)

January 2021

Jesse from Heroic Film Company Inc.

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Easy to use for my small business

Pros

After setting up my company, the client services was excellent to help me get my Customers and Vendors set-up. As a small business owner, I wanted something easy and quick to set-up. They walked me through a very simple set-up that got all of my data into Paragon and then I was up and running. Highly recommend if you are managing inventory, of pretty much any size, though I only have a couple product lines, it helped me do what I needed.

Cons

Mostly intuitive. Figured out where to go pretty quickly. Did need some customer support though to get set up. But once going, it was easy to use.

Response from Jonar

Replied February 2021

Hi Jesse! WOW! We're so glad you've had such a good experience using ParagonSMB. Our team is always on hand should you ever need help again :) Thank you so much for this fantastic review.

October 2021

Frank from Cui Bono

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

October 2021

Free trial experience

Positive experience, but ERP is mostly focused on production organizations and less on services or trading companies

Pros

I like the user interface (forms lay-outs) and the ease-of-use. The immediate provisioning of the free-trial is also great

Cons

Demo environment of the trial should be more guided (in-product tutorials/video's/support) and process oriented

January 2021

Ana from York Angel Investors

Company Size: 2-10 employees

Industry: Investment Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2021

Use of Paragon

Product & category management

Pros

JIT Inventory update / management. product profit report

Cons

Like any new software implementation, takes time to get used to the menu etc.

Reasons for Choosing ParagonSMB

Appreciate the audit trail inside Paragon.

Response from Jonar

Replied February 2021

Hi Ana! We appreciate you trying our free trial. Thank you for your rating and review!