Finding software can be overwhelming. Software Advice has helped thousands of retailers and distributors choose the right order fulfillment software so they can pick, pack and ship orders.

Showing 1-20 of 263 products

Fishbowl Inventory

Fishbowl is a hybrid manufacturing and warehouse management solution designed for small and midsize companies. Key features include inventory control, material requirements planning (MRP), job shop floor control, work order management,... Read more

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Recent recommendations: 46 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Excalibur WMS by Camelot 3PL

Excalibur WMS is a cloud-based or on-premise warehouse management solution (WMS), designed exclusively for third-party logistics (3PL) warehouses and fulfillment operations. Excalibur is customizable for a variety of business types... Read more

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Recent recommendations: 28 recommendations

Platforms: Win
Deployments: CloudOn premise
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Infoplus

Infoplus WMS is a web-based warehouse management software solution for small to midsize 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping.  Key features include... Read more

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Recent recommendations: 28 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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3PL Warehouse Manager

3PL warehouse manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and provides... Read more

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Recent recommendations: 27 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Da Vinci

Da Vinci is Wolin Design Group’s cloud-based or on-premise supply chain management (SCM) solution designed specifically for small and midsize 3PLs, internet retailers and wholesale businesses with demanding warehouse, fulfillment... Read more

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Recent recommendations: 26 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Spendwise

Spendwise is a cloud-based system that helps businesses and other organizations track, manage and control spending. Users can create purchase orders, submit them for approval, approve or reject them, and email them directly to vendors.... Read more

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Recent recommendations: 18 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Omnna ERP

Omnna is a cloud-based ERP that allows businesses of all sizes to manage processes for the supply chain lifecycle, point of sale, warehousing, customer relationship management and more. Omnna's complete B2B and B2C warehouse management... Read more

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Recent recommendations: 15 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Rose Rocket

Rose Rocket’s transportation management software (TMS) platform helps companies improve communications with systems, customers and the people who move freight.  Its open platform makes it easy to connect to the software that runs... Read more

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Recent recommendations: 14 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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WISE

WISE by Royal 4 Systems is a rules-based warehouse management (WMS) system that is able to support a number of industries, including 3PL, automotive, food and beverage and industrial machinery. WISE helps users manage core warehouse... Read more

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Recent recommendations: 12 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Logistically

Logistically is a cloud-based transportation management solution (TMS) designed for 3PLs, brokers and shippers of all sizes. Features include billing and invoicing, load management, order management, shipment management, routing, scheduling... Read more

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Recent recommendations: 12 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Conga Contracts

Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. The solution can either be deployed on-premise or hosted in... Read more

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Recent recommendations: 11 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Contract Insight Contract Management

CobbleStone Software provides enterprise CLM software that has been selected by thousands of contract and procurement professionals spanning the globe. CobbleStone’s proprietary software, Contract Insight, is fully configurable,... Read more

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Recent recommendations: 11 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Shipedge

Shipedge is a cloud-based warehouse management solution for small, midsize and large enterprises. It caters to e-commerce warehouses, fulfillment service providers, third-party logistics companies (3PL/4PL), omni/multi-channel retailers,... Read more

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Recent recommendations: 11 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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NetSuite

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Synapse

Synapse is a cloud-based and on-premise warehouse management solution by Zethcon for small and mid-sized businesses. This system is geared towards 3PLs and offers 3PL-centric features. The solution is compatible with Mac, Android and... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Lead Commerce

Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and automate... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Kechie

Kechie, a SaaS platform suited for businesses with $1M+ in revenue, was developed to manage goods and services from the point of origin to consumption. Seamlessly manage vendors, bids, purchase orders, work orders, and transfer orders... Read more

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Recent recommendations: 6 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Coupa Business Spend Management

The Coupa Business Spend Management (BSM) platform helps companies around the world gain visibility and control over all spend to increase operational efficiency, reduce third-party and financial risk, and improve the bottom line.... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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Generix Group WMS

The Generix Group WMS is a highly flexible and adaptive warehouse management system built for companies that need their supply chains to be nimble, efficient, and scaling, while ensuring execution excellence, compliance, and operational... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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WithoutWire

For nearly 20 years, WithoutWire Inventory Sciences has been creating business innovations utilizing the latest Microsoft technology and is a key player in the inventory industry in developing robust and agile solutions for tracking... Read more

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Recent recommendations: 4 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Buyers guide


Last Updated: July 3, 2020

Here's what we'll cover:

What Is Order Fulfillment Software?
Common Features of Order Fulfillment Software
Evaluating Order Fulfillment Software
Market Trends to Understand

What Is Order Fulfillment Software?

An order fulfillment system automates the order fulfillment process, from order entry to delivery, ensuring that a production order is completed with the highest level of accuracy and least amount of lead time necessary. It promises high quote accuracy, fulfillment efficiency and billing management tools to maximize billing and order effectiveness. It is often combined with transportation management software and warehouse management software to create a supply chain execution system that promises real-time visibility.

Inventory reports screenshot in Warehouse Manager

Inventory reports in 3PL Warehouse Manager

Common Features of Order Fulfillment Software

Order fulfillment starts with a smooth quote-to-order-to-cash transition, so the user can deliver a quote to the buyer that is both accurate and achievable, the implication being that customers expect no deviation from the original quote provided to them by the supplier.

Once the quote offer has been accepted, the next step is order fulfillment, which comes with four potential degrees of flexibility:

Made-to-stock (MTS) or build-to-forecast (BTF) This option is for products that are mass produced in anticipation of future demand and will be used by vendors whose products are in constant demand and never customized. The software would likely suggest recurring billing cycles to meet ongoing sales and purchase needs.
Build-to-order (BTO) or make-to-order (MTO) BTO or MTO software is for standardized products that are produced only when ordered, but are never customized in the building process. This requires project-based billing, but simple efficiency, rather than customizability in the ordering process.
Assemble-to-order (ATO) The ATO option is for products that are assembled to order from a select number of possible components. ATO allows only as much customization as the available components can deliver, providing the minimum amount of flexibility required in this situation.
Engineer-to-order (ETO) The most customizable option, ETO gives the customer more control over the design of the product by engineering production to the customer’s needs. Order fulfillment software would likely assign time-based billing to ETO products and allow much greater overall functionality to meet the required customization.

Finally, order processing software handles financial transactions through billing management, which prevents billing errors that would otherwise interrupt cash flow. The important thing for suppliers is to limit days sales outstanding (DSO) and obtain real revenue from customers. In this case, order fulfillment systems use accrued or deferred revenue recognition processes to keep track of accounts receivable and which customers have paid for products and services rendered.

Order fulfillment itself is often included as functionality within a slightly-broader order management system.

Evaluating Order Fulfillment Software

Obviously, the type of product(s) and degree of customization required will be the biggest deciding factor in evaluating order fulfillment software. A close second will be quoting billing needs, since quote accuracy and billing cycle requirements are such a key component of order fulfillment.

Consider the following when selecting an order fulfillment software vendor:

  • Are price quotes a major part of your ordering/fulfillment needs?
  • To what degree are products manufactured and/or customized to order?
  • Do you need time-based billing?
  • Do you mass-produce products in anticipation of future demand?

Market Trends to Understand

Over the past couple of years, there has been increased focus on improving order fulfillment by making the supply chain more efficient. Technological advancements can help companies achieve customer satisfaction with faster processes and ultimately, deliveries.

Here are a few market trends that buyers should keep in mind:

E-fulfillment of orders in the future. Improved channels of shopping for customers means that businesses will ensure faster shipments, accurately predict which products will be popular at what time and increased loyalty from customers.

Mobile devices to check up on orders. Mobile apps have been successful in enhancing the shopping experience. Therefore, many retailers are using mobile apps in their physical and/or online stores. Apps help them promote new products and inform customers about sales. The customer experience is further boosted through heavy discounts and coupons that are redeemable only on the mobile apps. This drives up the usage of the app.

More accurate predictions of seasonal demand and sales. The use of big data and analytics to gauge seasonal demand and sales has resulted in near-accurate predictions. Retailers are using this data to make sure that the staff are trained, inventories stocked, delivery schedules finalized and processes synchronized to ensure smooth operation before the demand soars.

Technology can help to improve operations. Businesses, especially e-commerce companies, track and manage their supplies, volume and transportation using their mobile devices and PCs. These tools have sped up the processes across the supply chain. The adoption of cloud-based software has also helped retailers and suppliers gather data to make business decisions. As cloud security improves, more businesses are expected to adopt cloud solutions.

Expanding warehouses will enable shipping of large items. Over the past few years, the boom in e-commerce has led to increased sales of larger items as well. To meet this demand, businesses need to expand the sizes of their warehouses and anticipate backup options for storage. They also need to utilize local fulfillment centers for faster deliveries, thus, increasing their competitiveness in the market.

Globalization helps to accommodate international demand. With market boundaries transcending national boundaries, international demand will drive speedy deliveries in the order fulfillment industry. Sellers and buyers in different corners of the globe can conduct business without worrying about exaggerated shipping and delivery charges. Various e-commerce companies will offer products from different countries, making it possible for customers to access international markets from the comfort of their homes. The order fulfillment solution should be able to deal with multiple currencies and allow digital payments, such as Bitcoin, so that small players can fairly compete with the bigger, international players.

Inventory should be managed in real time. Supply chains are expected to introduce technology, such as beacons and sensors, to quicken checkouts and restocking. Businesses will need solutions that automatically track on-shelf supplies, restocking, reordering and even manufacturing in real time on a regular basis.

Environment-friendly measures will increase sustainability. Businesses need to have minimal impact on the environment to be sustainable in the long run. They need to adopt green processes that reduce and prevent wastage. They can use order fulfillment software to change their delivery and sourcing practices and become environment friendly.