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S2K Warehouse Management Software

S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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Geneva Business Management Systems (GBMS)

Geneva Business Managements Systems (GBMS) is a web-based ERP application with the best aspects of a desktop application giving small to medium-sized businesses the flexibility they need in order to succeed in today’s competitive... Read More
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WISE

For companies looking for a warehouse management solution, WISE by Royal 4 Systems is a rules-based WMS system that is configurable to suit the unique needs of each business. The rules are in English and are user defined. This system... Read More
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SphereWMS

SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. Inventory... Read More
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Kenandy Cloud ERP

Kenandy cloud-based ERP is an enterprise resource planning solution built on Salesforce platform and created to help companies manage designing, manufacturing and product distribution workflows. It enables businesses to manage core... Read More
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Infor Supply Chain Management

Infor Supply Chain Management is a powerful tool designed to help organizations optimize their supply chain from end-to-end. With analytics at its core, Infor SCM helps you gain greater visibility into every facet of your supply... Read More
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TPSynergy

TPSynergy is a Web-based supply chain management (SCM) solution that offers users a suite of applications to that can help companies of many sizes and types manage their supply chain from beginning to end. Integrated supply chain planning,... Read More
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Lead Commerce

Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and automate... Read More
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Apprise

Apprise offers organizations an enterprise resource management (ERP) and supply chain management solution developed for consumer goods manufacturers, importers and distributors. It is suitable for companies operating internationally... Read More
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Rose Rocket

Rose Rocket is cloud-based transportation management software (TMS) that helps manage the business requirements of Less-Than-Truckload (LTL) carriers. Rose Rocket can be used either as a full-suite TMS or carriers can add any Rose... Read More
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Halo

Halo offers a supply chain management analytics platform that helps businesses plan and forecast inventory needs. Deployment options for Halo include on-premise, SaaS (Software as a Service) or PaaS (Platform as a Service, which allows... Read More
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SpendBoss

SpendBoss is a cloud-based supply chain management (SCM) solution suitable for small to midsize businesses in a variety of industries. Key features include spend management, analytics, budgeting and product ordering. SpendBoss enables... Read More
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NetSuite

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range... Read More
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SAP - SCM

Over 30,000 companies, spanning 120 different countries, are using SAP ERP Financials to conduct their financial management. Noteworthy names include General Mills and Office Max. SAP ERP Financials is a part of SAP’s Business Suite,... Read More
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Macola

Macola is the ERP and business software that manufacturers and wholesale distributors trust to automate, grow and streamline their business workflows. Macola meets the unique needs of growing SMBs ─ automating and managing core... Read More
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PackManager

PackManager is a comprehensive solution developed to support the unique and often complex needs of contract packagers and manufacturers. PackManager effectively manages every facet of packaging and fulfillment operations, from quoting... Read More
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AMT

AMT is a robust, cutting-edge Enterprise Resource Planning (ERP) solution that was developed specifically for small to medium-sized apparel and retail firms that manage everything from clothing to accessories, footwear and electronics.... Read More
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Circle Commerce Manager

Circle Commerce Manager is a powerful, customizable order management solution. This modular-based system handles aspects of accounting, forecasting and reporting, as well as shipping and selling channels through Ebay and Amazon. The... Read More
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E2Open

Founded in 2000, E2Open, Inc. offers cloud-based end-to-end supply chain management (SCM) software solutions that include process management, planning and response, cloud connectivity and analytics.  The E2Open Supply Management... Read More
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AccellosOne Warehouse and One 3PL

AccellosOne Enterprise 3PL provides a unified platform solution for configurable and automated management of warehouse, transportation and direct store delivery processes for midmarket and large enterprise 3PLs. The program is accessible... Read More
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MBS Warehouse Management

Created by Mariner Business Solutions, MBS Warehouse Management is a full WMS system that allows users to accurately track the location of items in a company’s warehouse. The system is a fit for companies with just one warehouse,... Read More
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Infor CloudSuite™ Business

Infor CloudSuite Business is a comprehensive cloud-based ERP solution geared towards small and mid-sized businesses. This integrated solution provides deep visibility into every business facet, from financials and human resources... Read More
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Shipedge

Shipedge is a web-based warehouse management system designed to meet the needs of any size business. Within its suite of applications, it offers supplier management, vendor managed inventory, order fulfillment, and more. Shipedge... Read More
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CoreWarehouse

CoreWarehouse is a modular and configurable SaaS and cloud-based Tier 1 Warehouse Management Software. It enables users to process transactions including shipping, receiving, and picking and also offers the ability to manage inventory,... Read More
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SkuVault

Skuvault is a Web-based inventory management system designed with midsize to large retailers and warehouses in mind. It features standard inventory management applications, including demand forecasting, inventory optimization, kitting,... Read More
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AscendTMS Logistics

AscendTMS is a cloud-based supply chain management (SCM) solution designed for businesses of all sizes. Key features include load management, accounting, finance management, branch management and payment management functionalities... Read More
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ShippingEasy

ShippingEasy is a cloud-based shipping and inventory management solution suitable for small to midsize e-commerce businesses. Key features include order management, label customization, integration with multiple seller channels, rate... Read More
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Kechie

Kechie is a cloud­-based solution for tracking and reporting sales, inventory, procurement, warehousing and logistics that is suitable for small to midsize businesses. Key features include inventory control, procurement and purchase... Read More
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ShipWorks

ShipWorks is an on-premise shipping software for e-commerce companies, online retailers and warehouses of all sizes. Key features include import-shipping information, print labels, automated tasks and scheduling, workforce management... Read More
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ProShip

ProShip, a Neopost company, is a global provider of multi-carrier shipping software serving industries including aerospace, education, health care, retail, e-commerce and wholesale. ProShip help companies automate their business,... Read More
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ShipCaddie

ShipCaddie is a cloud-based parcel-shipping solution for e-commerce, retail chains, B2B wholesalers and manufacturers, third-party logistics and fulfillment centers. It enables businesses to manage their orders from any marketplace... Read More
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LIMA

LIMA is a cloud-based supply chain management (SCM) solution for large and midsize businesses. It offers purchase orders, inventory and logistics management, carbon-footprint tracking, business intelligence and more. LIMA offers product... Read More
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Blue Ridge

Blue Ridge is a cloud-based supply chain management (SCM) and inventory planning solution for businesses in a variety of industries. Key features include demand forecasting and planning, aggregate forecasting, replenishment optimization,... Read More
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IBM Watson Supply Chain

IBM Watson Supply Chain provides applications and solutions that allow supply chain professionals to gain visibility, transparency, and insight into supply chain data and processes. The cloud-based solutions are compatible with both... Read More
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FactsWMS

FactsWMS is a warehouse management application that helps users manage daily operations at warehouse distribution centers. The software customizes bar-code and bill printing, eliminating the need to manually record this information.... Read More
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Supply Chain Planning Suite

Saddle Point Supply Chain Planning Suite is a cloud-based solution that includes modules for demand planning, supply network planning, production planning, production scheduling and inventory planning. The demand planning module provides... Read More
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Ensolva

Ensolva is a cloud-based procurement solution designed for businesses hotels and food and beverage manufacturers. Ensolva offers integrated modules for project planning, supplier management, requisitions, request for proposal (RFP)... Read More
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Courierscripts

Courierscripts offers cloud-based logistics tracking software for small and midsize logistics. courier and shipping businesses. It offers features like online booking, shipment tracking, delivery and dispatch management, records management... Read More
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Buyer's Guide

When your customers place an order, their satisfaction and repeat business could be in jeopardy with poor shipping management. When the package arrives late or not at all, you've lost future revenue.

That's why shipping software is seen as an invaluable tool for any business that ships products—solutions are available to help streamline the entire process, from the second the order comes in to the moment it arrives on the customer's door.

This guide is designed to help you learn what shipping software can do and which features and capabilities to keep in mind when seeking a solution.

Here's what we'll cover:

What Is Shipping Software?
Common Functionality of Shipping Software
What Type of Shipping Software Buyer Are You?
Key Integrations
Market Trends to Understand

What Is Shipping Software?

Whether your store is online or a brick-and-mortar location, shipping software allows you to manage orders as they arrive, determine the most appropriate shipping option, generate printed shipping labels with all the correct information and send the package with your preferred carrier.

A lot of work goes into making sure each order is fulfilled accurately and at an acceptable cost, and shipping software assists or, in some cases, fully automates parts of the shipping process.

Due to the growth of e-commerce businesses, shipping software vendors offer a wide array of integration options with carriers to offer the best possible rates, no matter what you're shipping.

 

A list of orders and order details in ShipStation

A list of orders and order details in ShipStation

 

Common Functionality of Shipping Software

Shipping solutions can offer a wide variety of features, which often include several of the following:

Order management Sort and prioritize each order based on predetermined filters, or users can manage manually. Most systems offer a “dashboard" where users can see all orders and their status to avoid lost packages.
Label printing For bills of lading or shipping labels, many systems offer tools to streamline label generation for large batches.
Order tracking Monitor orders and customers can track them using emailed tracking numbers.
Drop shipping Facilitates selling for stores that don't stock all their products. Instead, when they sell a unit, the store buys it from a third-party and has it shipped directly to the customer. Software can help manage this specialized process.
Route optimization For companies using a private fleet for shipping, this helps reduce costs by finding the quickest, cheapest route to a delivery.
Rate management Find and compare the best carrier rates in real time. Most systems work with the top carriers, e.g., USPS, UPS, DHL, FedEx.
Reporting and analytics Spot trends in shipping operations, such as cheapest carrier rates or average cost per trip. This gives users the ability to make more strategic decisions based on historical data.

What Type of Shipping Software Buyer Are You?

Shipping software users can expect some key benefits specific to their business type. These can include:

  • Retail. Physical stores are competing against giant online retailers and trying different methods of shipping to make deliveries more convenient. In addition to typical benefits experienced from integrated software, such as boosts in efficiency and accurate tracking, shipping software can help facilitate methods such as ship-from-store, where retailers fulfill orders from nearby stores instead of remote distribution centers.
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  • E-commerce. The key benefit of shipping software for online stores is the level of information you can offer customers; From purchase to delivery, customers can see when and where the item was shipped and how soon it will arrive, which can reduce customer service phone calls.
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  • Third-party logistics (3PL). These companies often help e-commerce companies operate a supply chain, so retailers can focus on marketing and customer service. 3PLs want to ensure their shipping processes are optimized to maintain service quality, and shipping software can offer real-time dashboards that reveal trends about key shipping metrics.

Key Integrations

In addition to partnerships with carriers, many shipping software users choose to integrate other solutions to close the loop on the supply chain and gain a more holistic view of their business. Some of these integrations include:

  • Accounting systems. From QuickBooks to Xero, shipping systems can sync up all your financials with your order data for a more conclusive view of operations.
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  • Online marketplaces. There are hundreds of places to offer your products online beyond your own website. Shipping systems can also integrate with dozens of the top online retail companies, such as Amazon, eBay, Walmart, Etsy and more, to reach a larger group of potential customers.
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  • Marketing solutions. No marketing means fewer customers. Connect your shipping system to marketing solutions like a CRM or email automation products to personalize offers and boost brand loyalty.

Market Trends to Understand

Here are a few important trends in the shipping industry that could impact your business:

  • Drop shipping grows in popularity, reduces inventory costs. The number of companies utilizing drop shipping is growing. This method allows retailers to offer more items online, but don't have to keep them in stock. Instead, suppliers ship the items directly to customers.

    Many companies find the inventory cost savings compelling, though the trade-off is that retailers must pass control of some of their supply chain, which may result in less company visibility into shipping processes.
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  • Most shopping now done online. A 2016 study performed by comScore and UPS found that most purchases now occur online. It's no surprise that giants like Amazon are changing the way consumers purchase everyday items, so strong shipping software should be a priority for online stores. Shipping systems that integrate with your website can offer customers various shipping options to help increase convenience for consumers.
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  • Gartner predicts blockchain's big supply chain disruption. Blockchain, a distributed, decentralized ledger that records a history of transactions and typically associated with the crypto-currency Bitcoin, also has significant implications for the supply chain, Gartner claims:

    “For shipping, blockchain could reduce trade documentation and processing costs, and eliminate extra time and errors that result from manual paperwork to track goods. In addition, real-time visibility and the availability of information for risk analysis will improve accuracy and accelerate shipping at ports.

    By securing information, blockchain will aid in mitigating counterfeit products. During Gartner's research for the 2017 Supply Chain Top 25, we found evidence of manufacturers considering the use of blockchain to secure products and deter counterfeits during loading and transport."

    (The full report, “Supply Chain Brief: Is the Use of Blockchain in Transportation Hype or Reality?" is available to Gartner clients.)