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The Shipedge Platform was created to solve the challenges associated with the complete order management lifecycle and supporting activities. We’re dedicated to providing innovative solutions to make commerce easier and more connec...Read more about Shipedge

4.4 (7 reviews)

15 recommendations

Global Business Commerce

Global Business Commerce (GBCommerce) is a business solution that is a single entry portal featuring multi-channel listings and ensuring product attributes comply with sales channels. It’s applicable to various industries like Acc...Read more about Global Business Commerce

4.3 (6 reviews)

2 recommendations


Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

TrueCommerce EDI Solutions

TrueCommerce EDI Solutions is a cloud-based distribution platform that helps businesses automate the entire lifecycle of electronic data interchange (EDI) through data backup, end-to-end integration and order processing. Key featu...Read more about TrueCommerce EDI Solutions

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SPS Commerce

SPS Commerce Fulfillment is a cloud-based EDI solution, which assists retailers, distributors, grocers and suppliers with electronic document interchange. Key features include order management, status tracking, invoice management ...Read more about SPS Commerce

Acctivate Inventory Management

Built for growing product-selling businesses using QuickBooks, Acctivate is a premium inventory management & multi-channel order fulfillment add-on that helps you focus on growth without operational limitations. Solve for QuickBo...Read more about Acctivate Inventory Management


Indy is the all-in-one admin solution for your independent business. With Indy, you can easily manage your business from proposal to payment and everything in between. Indy’s all-encompassing ecosystem is made up of Indy Universi...Read more about Indy


AutoDS is a cloud-based dropshipping platform designed to help businesses manage orders and monitor changes in stock levels and product prices across different sales channels. Features include performance metrics, profit calculati...Read more about AutoDS


SellerChamp is a cloud-based eCommerce solution that enables businesses to streamline processes related to product repricing, cross-selling, shipping, inventory management and more. It facilitates integration with ShipStation for ...Read more about SellerChamp


Oberlo is a dropshipping solution that helps retailers find products from various suppliers to sell on Shopify stores. This solution tracks market sales trends, order volume, and competitor data to help sellers choose suitable pro...Read more about Oberlo


As a #1 w2p print software provider, OnPrintShop is a one-stop-solution for print commerce businesses, streamlining web-to-print and order management needs. Reshaping the landscape of print production with cutting-edge web to prin...Read more about OnPrintShop

Freight Club

Freight Club is a shipping management solution designed to help eCommerce and retail businesses quote, book, track and manage LTL shipments efficiently. Users have the flexibility to choose from over 40+ specialty carriers and com...Read more about Freight Club


Yakkyofy is an eCommerce platform, which assists businesses with sourcing, dropshipping, warehousing and order tracking, among other processes. Key features of Yakkyofy include payment processing, augmented reality, customizable...Read more about Yakkyofy


Spocket is a dropshipping platform that helps sellers find products from thousands of US and EU suppliers. Sellers can use Spocket to research products and trends as well as order product samples before choosing to sell an item. T...Read more about Spocket

Solid Commerce

Solid Commerce is a cloud-based inventory management solution that caters to businesses of all sizes across various industries such as computer software, apparel and fashion, consumer goods, business supplies, retail, and more. Ke...Read more about Solid Commerce


Jazva is a cloud-based e-commerce management solution with an array of functionalities for small to midsize B2B and B2C retailers that operate on a variety of online marketplaces and ship their goods from multiple warehouses or fu...Read more about Jazva


Wholesaler or distributor? Zangerine is built to simplify your inventory growth. Go live in 5 sessions. Control your whole business from BI, Purchasing, Inventory, E-commerce, CRM, Quotes, to Pick,Pack & Ship. Quickbooks integrate...Read more about Zangerine


Turis is a B2B eCommerce solution that helps businesses of all sizes streamline processes related to order entry, customer retention, and sales. It allows users to create responsive websites and customize designs as per business r...Read more about Turis


DSers AliExpress dropshipping tool is dedicated to helping dropshippers grow AliExpress dropshipping business and scale online stores such as Shopify, Woocommerce, Wix, and more e-commerce stores. It provides impressive features ...Read more about DSers


Calcurates is a shipping software that helps e-commerce calculate and display the right shipping methods, options, and rates to the customers at the checkout. Key features: Table Rates, Real-Time Rates, Rules and Restrictions, D...Read more about Calcurates

Buyers Guide

Last Updated: March 16, 2023

If you own or manage an ecommerce business, dropshipping is a convenient way to sell online without maintaining actual inventory. You can simply list suppliers’ products on your website, and when a customer orders an item, it’s shipped directly by the supplier. With dropshipping, you can open an online store without worrying about inventory management or shipping formalities.

Although this business model reduces financial risks, it requires transparency and well-organized processes. For instance, you’ll have to stay up to date with your suppliers’ inventory levels as well as share accurate order details with them. Dropshipping software can automate and streamline these processes to help fulfill shipments from different suppliers, so your customers get their orders on time.

A wide range of dropshipping software tools are available on the market, so choosing the right one for your needs and budget can be time-consuming. To help you, we’ve created a buyers guide that has all the information you’ll need to narrow down your shortlist.

Here’s what we’ll cover:

What is dropshipping software?

Dropshipping software lets businesses automate the process of listing items online, receiving customer orders, and sharing details with suppliers to fulfill these orders. It streamlines supplier-business communication, so customer orders are processed, shipped, and delivered on time. The software also allows users to adjust product pricing and track the status of orders.

Most dropshipping software tools can integrate with ecommerce software to help align supply chain processes and provide a good shopping experience to customers. An integrated dropship tool can automatically source product details, such as item descriptions and pricing information, from the ecommerce platform.


Viewing status of customer orders and transactions in DiCentral (Source)

Common features of dropshipping software

Different vendors offer different features in their dropship automation software. Selecting software with the right features is easier when you know what the most common features are and what they do. Here’s a look at a few of those features.

Order management

Create and issue purchase orders to suppliers while maintaining up-to-date product data and inventory details on your website.

Shipping tracker

Track the status of orders, share updates with customers, and record all shipping details in the system.

Product information management

Create your own product descriptions, or import and edit product information from suppliers’ third-party websites.

Sourcing management

Create dedicated supplier profiles with information about products, product categories, delivery rates, and locations. Update these details on your website for customers to view.

Supplier management

Manage interactions with multiple suppliers, and coordinate inventory and order data to ensure your ecommerce store doesn’t run out of stock.

Customer service management

Manage relationships with customers and address their issues, such as delayed delivery or product replacements. Customers can submit their queries, and you can then reach out to your suppliers to solve the problems.

What type of buyer are you?

Before you start evaluating dropshipping software options, you'll want to know which buyer category you belong to. Most buyers belong to one of the below categories.

  • Small and midsize ecommerce business (up to 500 employees): These buyers usually don’t have a warehouse or delivery team of their own. Compared to large ecommerce companies, they work with fewer suppliers and thus have fewer customer orders. They’re on the lookout for a dropshipping tool that can help manage orders and track shipment details. A dropshipping platform with features such as order management, shipping tracker, and sourcing management would be suitable for such buyers.

  • Large ecommerce stores (over 500 employees): These buyers may have a warehouse or delivery team along with distribution centers to collect items from different supplier locations. They have a large number of suppliers enrolled in their books and deal with multiple customer orders on a daily basis. Due to large order volumes, they also have to manage customer queries and service requests. These buyers should opt for a full-featured dropshipping tool for streamlined supplier management, order fulfillment, and customer service management processes.

Benefits of dropshipping software

While some benefits of dropshipping software may be clear from our discussion above, we've listed the most notable ones in this section.

  • Conduct business from any location: Dropshipping software allows you to manage your online business from anywhere as long as you can find a supplier to deliver products to your customers’ location. The software doesn’t require you to be physically present near a customer or supplier location to conduct business. You only need to add supplier details into the system, and you’re ready to start taking orders.

  • Sell multiple products: Most retail or online stores deal in a single category of products (e.g., apparel, skincare, footwear). But with dropshipping software, you can sell products from multiple categories—computers, mobiles, kitchen appliances, stationery, books, and more—without incurring huge upfront inventory costs. You can also add or delete product categories based on the availability of suppliers.

  • Offer more seller options to customers: With dropshipping software, you can have multiple seller options for your customers. When a customer orders a product, the software routes the order to the most suitable supplier based on factors such as delivery speed or your profit margin. In case the supplier is out of stock, the software automatically reroutes the order to the next suitable dropshipping supplier on the list.

Key considerations when selecting dropshipping software

Below are two considerations you should keep in mind while buying dropshipping software.

  • Mobile app availability: Check if the dropshipping software you're planning to buy offers mobile apps for iOS and Android devices, such as smartphones and tablets. With a mobile app, you'll be able to add or remove product offerings, edit or update product descriptions, track the delivery status, and receive payments even when you're on the move.

  • Customer support: When shortlisting a tool, check if customer support is available via your preferred channels, such as email, phone, or live chat. While email support is typically free, phone support may incur additional charges. Likewise, training users on the software might cost extra. Also, ask vendors if their support channels are available 24/7, 24/5, or only during business hours.

Market trend to understand

Here's a recent trend in the dropshipping business market that you should be aware of:

  • Increasing use of artificial intelligence (AI) in dropshipping businesses: AI is helping dropshipping businesses in various aspects, such as communicating with customers via AI chatbots, creating engaging marketing campaigns using predictive analytics, making personalized product recommendations for customers, and analyzing data to track visitors' website activities, browsing behaviors, etc.

Note: The application selected in this article is an example to show a feature in context and isn't intended as an endorsement or a recommendation. It has been obtained from sources believed to be reliable at the time of publication.