About Campus Calibrate


Campus Calibrate is a cloud-based scheduling solution designed for educational institutions such as universities and colleges. Features include automated scheduling, recurring appointments, room booking management, a client database, online booking and multi-location support.

Campus Calibrate provides educational institutes with a kiosk and queuing system that allows them to set up a waiting queue when multiple students schedule meetings simultaneously. The solution also helps users to assign different admin access levels to students, staff and faculty members for groups such as library services, financial aid, counseling, admissions, enrollment and more.

Additionally, Campus Calibrate features a reporting and analytics engine that enable schools’ administrations to keep track of various student metrics. The solution supports integration with users’ existing school information systems (SIS) and also offers mobile applications for iOS and Android devices.

Support to users is made available via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

9 Reviews of Campus Calibrate

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

4 stars

(3)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

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Showing 1-9 of 9 reviews

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April 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Campus Calibrate for a large counseling office

Using Campus Calibrate is taking some getting used to. The staff at ConexEd have been incredibly helpful and accommodating to our staff and faculty to help us get Campus Calibrate up and running. We are a large department with 50-60 counselors/advisors, and I sometimes think that this software isn't built to show more than 5-8 schedule in a comfortable view. They have made many updates and fixes to help our appointment processes run smoothly. We appreciate all their efforts and assistance!

Pros

What I like most about this software is that it's web based, so it can be easily logged into from home and in the workplace. I feel this makes staff more accountable when they are out of the office, so they can check their schedule and make changes if last-minute meetings come up, conferences, etc.

Cons

If a counselor has appointments in more than one subgroup, it would be nice to see their entire schedule across the subgroups that they're associated with. It's a feature that does not work all the time.

A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. Right now we have to click on each individual appointment to see the student's contact information.

When students select appointment times after selecting a reason code and date of appointment, they are still confused as to whom the appointment is with. The time of the appointment is more visible than the counselor's name.

The time to load/refresh each subgroup is between 15-20 seconds, which can be inconvenient when trying to help a student over the phone.

April 2019

Judy from Long Beach City College

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Great product but needs improvement

I find the product to be easy to use and find that any issues we may have, we can contact the staff who are more than willing to listen and provide us with feedback.

Pros

It is web-based and it is fairly easy to use--as long as the user (student) reads the instruction. There are a lot of great features such as captioning and camera to interact with the student. I also like the shared screen for both the moderator and the students.

Cons

There are some unnecessary extra steps that are being worked on. I am still waiting for the iOS release -- many students use their iPhone to try to connect so we have been patiently waiting for the release of this. The calendar section is a bit complicated and can be simplified for ease of use.

April 2019

Mark from University of Utah

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Campus Calibrate

I have found that it is extremely helpful. I know people complain about it but I find it is because they aren't playing around with it.

Pros

I love how easy it is to use. Super user friendly.

Cons

I wish i was able to change settings better. Sometimes I have to reach out to get it changed.

April 2019

Janice from El Camino College

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Great software

Overall my experience has been good!

Pros

I like that it has flexible scheduling and that almost everything can be customized for each area. I also like that it is cloud based.

Cons

I just wish there was an easier way to view schedules, the other things I think they just require getting used to a new way of doing things.

April 2019

Ricardo from El Camino College

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Campus Calibrate = Great!

The most adaptive software that I have used in some time and the team behind it are so accessible and actually listen to the feedback. They tinker and toy with a system based on the college needs and actually take their time out to understand the demographics of the users from administrators, to counselors, staff and most importantly the students.

Pros

Adaptive to the needs of the users/groups, easily editable scheduling, an implementation team that truly listens to the needs of the consumer and works with the campus to make it a better experience for all.

Cons

The few cons is making reporting a bit easier and accessible to most group managers. For a division of 100+ counselors it is a bit of a hassle due to the impact of so many users on the system.

March 2019

Greg from OCM

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Dynamic Scheduling w/ In-Depth Reporting

Pros

Total customization of how students can schedule with their career coaches, academic advisors, tutors, and financial aid officers. Each student service group can choose how they want their students to connect with them. We love the SSO and SIS real-time integrations.

Cons

It was difficult to get all of our staff members to commit to one platform and move from what they are use to. After the first month, most everyone was happy about the effort it took into switching.

April 2019

Toni from El Camino College

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

El Camino College Campus Calibrate Counseling

I've basically answered these questions up above. The staff are again, wonderful!!

Pros

The Con Ex staff are the BEST!!! I like that students get text messages about their appt times etc. and there is more student independence with this system........I like how the Con Ex staff listen to our concerns and create new ways to meet our needs! :)

Cons

When we make changes, we loose data, cant't see multiple areas, sometimes difficult to change...takes longer to boot up.

No daily report sheet to call students when counselors call out, we have to look them up one by one.

April 2019

Kaycee from El Camino College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

April 2019

Campus Calibrate Review

I appreciate rep's and also the team's attentiveness in addressing issues and concerns, in a prompt and pleasant manner.

Pros

I really like the feature that texts students a reminder prior to their appointment. I also like the fact that students receive a confirmation e-mail, confirming their appointment, right when they make it.

Cons

It was a steep learning curve when they first launched in January this year. There were many features that it lacked and there were serious glitches. I still do not like the fact that counselors must refresh their page multiple times a day, in order to see any same-day updates. The page should reload automatically. Also, sometimes the system times out or you need to refresh the page manually to see updates.

April 2019

Jessica from EOPS/CARE & CalWORKs

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Campus Calibrate at ECC

It’s been great thus far.

Pros

The software is very customizable and easy to access anywhere.

Cons

Like all technology, there are glitches.