Cognigy.AI Alternatives

Velaro is a SaaS engagement solution designed for sales, marketing and customer care teams sizes up to Enterprise organizations designed to facilitate personalized customer journey interactions. Key features include live chat, contextual, menu/button and k...Read more about Velaro

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your customer support, contact center, lead generation, and help desk needs. With ...Read more about LiveHelpNow

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applica...Read more about Zendesk Suite

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the c...Read more about Genesys Cloud CX

Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel comm...Read more about inConcert Contact Center

Businesses can't hire enough agents to keep every customer happy, so Mosaicx uses conversational AI to create an agent-like experience without a human agent. This creates fast, easy, personalized service experiences, which increases customer loyalty. Our ...Read more about Mosaicx

Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to communicate and resolve customers' queries. It provides an AI chatbot, Lili, which helps professionals automatically detect clients' issues...Read more about Vozy

USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere including CRM systems, mobil...Read more about USAN Contact Suite for Amazon Connect

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online assets. Additionally, it in...Read more about Tidio

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more. Additionally, Bitrix2...Read more about Bitrix24

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all as either in-suite or sta...Read more about LiveAgent

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creation. Zoho Desk collat...Read more about Zoho Desk

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents via the application, onli...Read more about UJET

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with rich CX capabilities and ...Read more about NICE CXone

Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows companies to centralise their cus...Read more about Odigo