---
title: "Best Endpoint Detection and Response Software - 2026 Reviews & Pricing"
description: "Find the best EDR Software for your organization. Compare top EDR Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/security/edr-comparison/"
page_type: "subcategory"
language: "en"
---

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Endpoint Detection and Response Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Endpoint Detection and Response Software of 2026

Updated November 3, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Buyers Guide
4.  Related Software

Filter products

117 results

### Compare Products

Showing 1 - 25 of 117 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
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-   $$$$$
    

### Compare Products

Sort by

**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### [Heimdal XDR](/msp/heimdal-extended-detection-and-response-xdr-profile/)

- Overall rating: 4.8/5
- Reviews: 6
- Free trial: Available
- Free demo: Not available

#### Overview

Heimdal eXtended Detection and Response is managed XDR solution that adds expert analysis and input from a team of cybersecurity assets to everyday endpoint detection and response

[Read more](/msp/heimdal-extended-detection-and-response-xdr-profile/)

#### Features

##### Best rated features

- Threat Response: 5/5
- Access Controls/Permissions: 5/5
- Anomaly/Malware Detection: 4.8/5
- Alerts/Notifications: 4.8/5

##### Worst rated features

- Behavioral Analytics: 4/5
- Endpoint Protection: 4/5

[See all features](/msp/heimdal-extended-detection-and-response-xdr-profile/#key-features)

---

### [Jamf Protect](/cybersecurity/jamf-protect-profile/)

- Overall rating: 4.5/5
- Reviews: 37
- Starting price: $5.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Jamf Protect is an endpoint security solution designed to help businesses identify, prevent and resolve threats across Mac devices. The application allows users to gain visibility

[Read more](/cybersecurity/jamf-protect-profile/)

#### Features

##### Best rated features

- Anti Virus: 5/5
- Endpoint Protection: 5/5
- Data Security: 5/5
- Remediation Management: 5/5

##### Worst rated features

- Monitoring: 3/5
- Activity Dashboard: 4/5

[See all features](/cybersecurity/jamf-protect-profile/#key-features)

#### Pricing

##### Basic

- Price: $5.00/month

[See full pricing details](/cybersecurity/jamf-protect-profile/#pricing-and-plans)

---

### [Iru](/product/71745-Iru/)

- Overall rating: 4.9/5
- Reviews: 513
- Best for: Device Management
- Free trial: Not available
- Free demo: Not available

#### Overview

Iru is the AI-powered IT & security platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity &

[Read more](/product/71745-Iru/)

#### Features

##### Best rated features

- Mobile Device Management: 5/5
- Secure Login: 5/5
- Continuous Monitoring: 5/5
- Authentication: 5/5

##### Worst rated features

- Activity Tracking: 4/5
- Dashboard: 4/5

[See all features](/product/71745-Iru/#key-features)

---

### [Fidelis Elevate](/data-loss-prevention/fidelis-elevate-profile/)

- Overall rating: 5/5
- Reviews: 1
- Free trial: Not available
- Free demo: Not available

#### Overview

Fidelis Elevate, an Open XDR (Extended Detection and Response) platform, enables cyber security by automating defense operations across various network architectures. It extends

[Read more](/data-loss-prevention/fidelis-elevate-profile/)

#### Features

##### Best rated features

- Threat Response: 5/5
- Alerts/Notifications: 5/5
- Threat Intelligence: 5/5
- Reporting/Analytics: 5/5

##### Worst rated features

- Anomaly/Malware Detection: 4/5

[See all features](/data-loss-prevention/fidelis-elevate-profile/#key-features)

---

### [GateKeeper Enterprise](/security/gatekeeper-enterprise-profile/)

- Overall rating: 5.0/5
- Reviews: 30
- Starting price: $3.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Shared computer access control with 2FA and automatic user-switching. Login to shared computers using phoneless-2FA and automatically lock computers. If a new user logs in with the

[Read more](/security/gatekeeper-enterprise-profile/)

#### Features

##### Best rated features

- Password Management: 5/5
- Data Security: 5/5
- Two-Factor Authentication: 5/5
- User Provisioning: 5/5

##### Worst rated features

- Audit Trail: 3/5
- API: 4/5

[See all features](/security/gatekeeper-enterprise-profile/#key-features)

#### Pricing

##### GateKeeper Enterprise Core

- Price: $3.00/month
- GateKeeper Enterprise Core Plan is made for small teams that need to secure computers in the

##### GateKeeper Enterprise Advanced

- Price: $5.00/month
- GateKeeper Enterprise Advanced Plan is made for medium-sized organizations that need to secure

##### GateKeeper Enterprise Ultimate

- Price: $8.00/month
- GateKeeper Enterprise Advanced Plan is made for large organizations that need to secure computers in

[See full pricing details](/security/gatekeeper-enterprise-profile/#pricing-and-plans)

---

### [SentinelOne Singularity Endpoint](/container-security/sentinelone-profile/)

- Overall rating: 4.8/5
- Reviews: 117
- Starting price: $179.99/month
- Best for: Real-Time Monitoring
- Free trial: Available
- Free demo: Not available

#### Overview

Designed with Fortune 500 and Global 2000 companies in mind, SentinelOne is a leading autonomous cybersecurity platform specializing in AI-powered endpoint protection. 

The

[Read more](/container-security/sentinelone-profile/)

#### Features

##### Best rated features

- Application Security: 5/5
- AI/Machine Learning: 5/5
- Vulnerability Management: 5/5
- Policy Management: 5/5

##### Worst rated features

- Reporting/Analytics: 4/5
- Third-Party Integrations: 4/5
- Risk Alerts: 4/5
- Access Controls/Permissions: 4/5

[See all features](/container-security/sentinelone-profile/#key-features)

#### Pricing

##### Singularity Complete

- Price: $179.99/month
- $179.99 per endpoint

##### Singularity Commercial

- Price: $229.99/month
- 229.99 per endpoint

##### Singularity Enterprise

- Price: $179.99/month
- Contact for Pricing

[See full pricing details](/container-security/sentinelone-profile/#pricing-and-plans)

---

### [Threatdown](/security/malwarebytes-for-business-profile/)

- Overall rating: 4.7/5
- Reviews: 2,520
- Starting price: $69.99/year
- Best for: Anomaly/Malware Detection
- Free trial: Available
- Free demo: Not available

#### Overview

Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwarebytes Endpoint Detection and Response. The platform provides

[Read more](/security/malwarebytes-for-business-profile/)

##### What users love

- Robust layered security features
- Comprehensive real-time threat defense
- User-friendly setup and operation

##### To take in mind

- Incomplete malware coverage limits
- Frequent upsells and higher costs
- Not a full antivirus replacement

#### Features

##### Best rated features

- AI/Machine Learning: 5/5
- Backup and Recovery: 5/5
- Reporting & Statistics: 5/5
- Ransomware Protection: 5/5

##### Worst rated features

- HIPAA Compliant: 3.8/5

[See all features](/security/malwarebytes-for-business-profile/#key-features)

#### Pricing

##### Basic

- Price: $69.99/year

[See full pricing details](/security/malwarebytes-for-business-profile/#pricing-and-plans)

---

### [ManageEngine Endpoint Central](/product/117339-ManageEngine-Desktop-Central/)

- Overall rating: 4.6/5
- Reviews: 1,917
- Starting price: $104.00/month
- Best for: Enterprise businesses
- Free trial: Available
- Free demo: Not available

#### Overview

Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device environments. It brings together the core functions of endpoint

[Read more](/product/117339-ManageEngine-Desktop-Central/)

##### What users love

- Automated patching and compliance
- Responsive and accessible support team
- Streamlined deployment across endpoints

##### To take in mind

- Cluttered and outdated interface design
- Steep learning curve for newcomers
- Complex and layered menu structure

#### Features

##### Best rated features

- Portable License: 5/5
- Help Desk Management: 5/5
- SSL Security: 5/5
- Search/Filter: 5/5

##### Worst rated features

- Knowledge Base Management: 3/5
- Generative AI: 3.8/5
- Issue Auditing: 3.8/5

[See all features](/product/117339-ManageEngine-Desktop-Central/#key-features)

#### Pricing

##### Professional Edition (Cloud)

- Price: $104.00/month
- Endpoint-based licensing (minimum 50 endpoints).

##### Enterprise Edition (Cloud)

- Price: $124.00/month
- Endpoint-based licensing (minimum 50 endpoints).

##### UEM Edition (Cloud)

- Price: $139.00/month
- Endpoint-based licensing (minimum 50 endpoints).

[See full pricing details](/product/117339-ManageEngine-Desktop-Central/#pricing-and-plans)

---

### [Teramind](/unified-endpoint-management/teramind-profile/)

- Overall rating: 4.7/5
- Reviews: 107
- Best for: Value for money
- Free trial: Available
- Free demo: Not available

#### Overview

Teramind is a comprehensive workforce intelligence and insider risk management platform designed to help organizations protect sensitive data, detect threats, and optimize

[Read more](/unified-endpoint-management/teramind-profile/)

#### Features

##### Best rated features

- Reporting/Analytics: 5/5
- Intellectual Property Protection: 5/5
- Monitoring: 5/5
- External Storage Device Blocking: 5/5

##### Worst rated features

- Project Time Tracking: 1/5
- Task Progress Tracking: 2/5
- User Management: 3/5

[See all features](/unified-endpoint-management/teramind-profile/#key-features)

#### Pricing

##### Teramind Starter

- Price: Custom
- Pricing available upon request
- Best for basic productivity use cases & to identify risky users for investigation. Quick and easy

##### Teramind UAM

- Price: Custom
- Pricing available upon request
- Best for comprehensive productivity monitoring and security detection + investigation. User activity

##### Teramind DLP (Cloud)

- Price: Custom
- Pricing available upon request
- Best for comprehensive behavioral security detection & response, including automated actions AND

[See full pricing details](/unified-endpoint-management/teramind-profile/#pricing-and-plans)

---

### [Orca Security](/cybersecurity/orca-security-profile/)

- Overall rating: 4.8/5
- Reviews: 60
- Free trial: Not available
- Free demo: Not available

#### Overview

Orca Security is a cloud security platform that helps enterprises across financial services, healthcare, retail, government, manufacturing, and other industries manage risk across

[Read more](/cybersecurity/orca-security-profile/)

#### Features

##### Best rated features

- Anomaly/Malware Detection: 5/5
- Container Scanning: 5/5
- Assessment Management: 5/5
- Cloud Application Security: 5/5

##### Worst rated features

- DDoS Protection: 2.5/5
- Incident Management: 3/5
- Encryption: 3/5
- Anti Virus: 3.9/5

[See all features](/cybersecurity/orca-security-profile/#key-features)

---

### [RoboShadow](/security/robo-shadow-cyber-platform-profile/)

- Overall rating: 5.0/5
- Reviews: 22
- Free trial: Not available
- Free demo: Not available

#### Overview

RoboShadow is a full security management platform built to be Free / Ultra Low Cost but deliver enterprise grade Vulnerability Assessment Capabilities.

RoboShadow allows any

[Read more](/security/robo-shadow-cyber-platform-profile/)

#### Features

##### Best rated features

- Remediation Management: 5/5
- Asset Tagging: 5/5
- Security Auditing: 5/5
- Continuous Monitoring: 5/5

[See all features](/security/robo-shadow-cyber-platform-profile/#key-features)

---

### [Safetica](/risk-management/safetica-profile/)

- Overall rating: 4.7/5
- Reviews: 141
- Best for: Features
- Free trial: Not available
- Free demo: Not available

#### Overview

Safetica’s Intelligent Data Security protects sensitive data where teams work, using powerful AI to deliver contextual awareness, reduce false positives, and stop real threats

[Read more](/risk-management/safetica-profile/)

#### Features

##### Best rated features

- Audit Trail: 5/5
- Endpoint Management: 5/5
- Behavioral Analytics: 5/5
- Application Security: 5/5

##### Worst rated features

- HIPAA Compliant: 3/5
- Issue Management: 3.5/5
- Behavior Tracking: 4/5

[See all features](/risk-management/safetica-profile/#key-features)

---

### [Huntress](/msp/huntress-profile/)

- Overall rating: 4.9/5
- Reviews: 25
- Free trial: Available
- Free demo: Not available

#### Overview

Huntress is a cloud-based cybersecurity solution, designed to help small to midsize businesses determine and respond to threats and vulnerabilities. 

Security teams can use the

[Read more](/msp/huntress-profile/)

#### Features

##### Best rated features

- Incident Management: 5/5
- Customizable Reports: 5/5
- Activity Dashboard: 5/5
- Access Controls/Permissions: 5/5

##### Worst rated features

- Dashboard: 4/5

[See all features](/msp/huntress-profile/#key-features)

#### Pricing

##### Basic

- Price: Custom
- Pricing available upon request

[See full pricing details](/msp/huntress-profile/#pricing-and-plans)

---

### [Blackpoint MDR](/network-security/blackpoint-profile/)

- Overall rating: 4.8/5
- Reviews: 37
- Free trial: Available
- Free demo: Not available

#### Overview

Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence

[Read more](/network-security/blackpoint-profile/)

#### Features

##### Best rated features

- Monitoring: 5/5
- Real-time Alerts: 5/5
- Threat Response: 4.9/5
- Vulnerability Scanning: 4.9/5

##### Worst rated features

- Access Controls/Permissions: 3/5
- Reporting & Statistics: 3.9/5

[See all features](/network-security/blackpoint-profile/#key-features)

---

### [INLYSE Malware.AI](/security/inlyse-malware-ai-profile/)

- Overall rating: 5/5
- Reviews: 14
- Starting price: €2.50/month
- Free trial: Available
- Free demo: Not available

#### Overview

INLYSE Malware.AI is a visual AI-based malware detection solution that uses cutting-edge technology to detect malware. It offers plugins for specific needs and provides an added

[Read more](/security/inlyse-malware-ai-profile/)

#### Features

##### Best rated features

- Threat Protection: 5/5
- Spam Detection: 5/5
- API: 5/5
- Activity Dashboard: 5/5

##### Worst rated features

- Whitelisting/Blacklisting: 4/5

[See all features](/security/inlyse-malware-ai-profile/#key-features)

#### Pricing

##### Basic

- Price: €2.50/month

[See full pricing details](/security/inlyse-malware-ai-profile/#pricing-and-plans)

---

### [Automox](/encryption/automox-profile/)

- Overall rating: 4.7/5
- Reviews: 153
- Starting price: $1.00/month
- Best for: Value for money
- Free trial: Available
- Free demo: Not available

#### Overview

Automox is a cloud-based endpoint management platform that helps small businesses, large enterprises, MSPs, and MSSPs keep their devices secure and up to date across Windows,

[Read more](/encryption/automox-profile/)

#### Features

##### Best rated features

- Risk Management: 5/5
- Remediation Management: 5/5
- IT Asset Management: 5/5
- Search/Filter: 5/5

##### Worst rated features

- API: 3/5

[See all features](/encryption/automox-profile/#key-features)

#### Pricing

##### PatchOS

- Price: $1.00/month
- Per endpoint/month billed annually

##### Automate Essentials

- Price: Custom
- Pricing available upon request
- Essential IT automation

##### Automate Enterprise

- Price: Custom
- Pricing available upon request
- Enterprise-scale IT automation

[See full pricing details](/encryption/automox-profile/#pricing-and-plans)

---

### [ESET Endpoint Security](/security/eset-endpoint-security-profile/)

- Overall rating: 4.7/5
- Reviews: 1,171
- Starting price: A$304.00/year
- Best for: Intrusion Detection System
- Free trial: Available
- Free demo: Available

#### Overview

ESET Endpoint Security software offers robust cybersecurity solutions for organizations with 250+ employees. This versatile application, available both as a cloud-based and

[Read more](/security/eset-endpoint-security-profile/)

##### What users love

- Robust multilayered security controls
- Effortless installation and management
- Comprehensive feature-rich protection

##### To take in mind

- Inconsistent malware detection issues
- Resource impact and slowdowns
- Expensive for full coverage

#### Features

##### Best rated features

- Root Cause Analysis: 5/5
- Virus Definition Update: 5/5
- Cloud Application Security: 5/5
- Continuous Monitoring: 4.9/5

##### Worst rated features

- Remote Access/Control: 3/5

[See all features](/security/eset-endpoint-security-profile/#key-features)

#### Pricing

##### ESET PROTECT Entry

- Price: A$304.00/year
- Up to 5 devices

##### ESET PROTECT Advanced

- Price: A$396.00/year
- Up to 5 devices

##### ESET PROTECT Complete

- Price: A$414.00/year
- Up to 5 devices

[See full pricing details](/security/eset-endpoint-security-profile/#pricing-and-plans)

---

### [ThreatLocker Zero Trust Platform](/security/threatlocker-profile/)

- Overall rating: 4.8/5
- Reviews: 95
- Free trial: Available
- Free demo: Not available

#### Overview

ThreatLocker is a global cybersecurity leader that stops cyberattacks before they happen. The company’s Zero Trust Platform prevents breaches from both known and unknown threats by

[Read more](/security/threatlocker-profile/)

#### Features

##### Best rated features

- Third-Party Integrations: 5/5
- Continuous Monitoring: 5/5
- Security Auditing: 5/5
- Workflow Management: 5/5

##### Worst rated features

- Security Tools: 3/5
- Policy Management: 3.6/5
- Risk Alerts: 4/5

[See all features](/security/threatlocker-profile/#key-features)

#### Pricing

##### Contact for Pricing

- Price: Custom
- Pricing available upon request
- Every environment is different. Schedule a demo and we’ll walk you through pricing.

[See full pricing details](/security/threatlocker-profile/#pricing-and-plans)

---

### [ESET PROTECT MDR](/vulnerability-scanner/eset-protect-mdr-profile/)

- Overall rating: 4.8/5
- Reviews: 16
- Free trial: Not available
- Free demo: Not available

#### Overview

ESET PROTECT MDR offers comprehensive managed detection and response services designed to secure businesses with 250+ employees. This advanced solution combines continuous threat

[Read more](/vulnerability-scanner/eset-protect-mdr-profile/)

#### Features

##### Best rated features

- Vulnerability Scanning: 5/5
- Audit Trail: 5/5
- Anti Virus: 4.8/5
- Reporting/Analytics: 4.8/5

[See all features](/vulnerability-scanner/eset-protect-mdr-profile/#key-features)

---

### [Heimdal Next-Gen Endpoint Antivirus](/security/heimdal-next-gen-endpoint-antivirus-profile/)

- Overall rating: 4.8/5
- Reviews: 12
- Free trial: Available
- Free demo: Not available

#### Overview

Heimdal Next-Gen Endpoint Antivirus is an advanced antivirus solution with next-generation capabilities. Its unmatched threat intelligence combined with progressive forensics and

[Read more](/security/heimdal-next-gen-endpoint-antivirus-profile/)

---

### [Enginsight](/security/enginsight-profile/)

- Overall rating: 5/5
- Reviews: 6
- Starting price: €8.91/month
- Free trial: Available
- Free demo: Not available

#### Overview

Enginsight helps protect businesses from the ever-evolving landscape of cyber threats and ensures the security and stability of their IT infrastructure. From vulnerability

[Read more](/security/enginsight-profile/)

#### Features

##### Best rated features

- Web-Application Security: 5/5
- Threat Response: 5/5
- Network Analysis: 5/5
- Patch Management: 5/5

##### Worst rated features

- Security Auditing: 4/5

[See all features](/security/enginsight-profile/#key-features)

#### Pricing

##### Enginsight Small Business

- Price: €8.91/month

##### Saas Plan

- Price: €26.99/month
- When paid annually.

Web security for € 9.99 / month
Client (PC/laptop) security for only €4.99 /

[See full pricing details](/security/enginsight-profile/#pricing-and-plans)

---

### [Jazz Platform](/cybersecurity/jazz-platform-profile/)

- Overall rating: 5/5
- Reviews: 6
- Starting price: £7.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Jazz Platform is a cloud-based and on-premise network security solution designed to assist small to large businesses with threat detection and response automation. Key features

[Read more](/cybersecurity/jazz-platform-profile/)

#### Pricing

##### Basic

- Price: £7.00/month

[See full pricing details](/cybersecurity/jazz-platform-profile/#pricing-and-plans)

---

### [Elastic Security](/server-management/kibana-profile/)

- Overall rating: 4.8/5
- Reviews: 14
- Free trial: Not available
- Free demo: Not available

#### Overview

Unify SIEM, endpoint security, and cloud security
Elastic Security modernizes security operations — enabling analytics across years of data, automating key processes, and bringing

[Read more](/server-management/kibana-profile/)

#### Features

##### Best rated features

- Reporting & Statistics: 5/5
- Data Visualization: 5/5
- Query Builder: 5/5
- Monitoring: 5/5

##### Worst rated features

- Multiple Data Sources: 4/5
- Self-service Analytics: 4/5
- Widgets: 4/5

[See all features](/server-management/kibana-profile/#key-features)

---

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## Popular Comparisons

[

Iru vs Threatdown

](https://www.softwareadvice.com/compare/71745-Iru/vs/354549-malwarebytes-for-business/)[

N-central vs ManageEngine Endpoint Central

](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/161863-solarwinds-n-central/)[

SentinelOne Singularity Endpoint vs ESET Endpoint Security

](https://www.softwareadvice.com/security/eset-endpoint-security-profile/vs/sentinelone/)[

Bitdefender GravityZone vs Sophos Endpoint

](https://www.softwareadvice.com/encryption/bitdefender-profile/vs/sophos-endpoint-antivirus/)[

Teramind vs Safetica

](https://www.softwareadvice.com/risk-management/safetica-profile/vs/teramind/)

## Your Guide to Top Endpoint Detection and Response Software, November 2022

Software Advice uses reviews from real software users to highlight the top-rated Endpoint Detection and Response products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Blackpoint MDR](https://www.softwareadvice.com/network-security/blackpoint-profile/)
-   [Malwarebytes for Business](https://www.softwareadvice.com/security/malwarebytes-for-business-profile/)
-   [ConnectWise SIEM](https://www.softwareadvice.com/encryption/perch-security-profile/)
-   [Bitdefender GravityZone](https://www.softwareadvice.com/encryption/bitdefender-profile/)
-   [ESET Endpoint Security](https://www.softwareadvice.com/security/eset-endpoint-security-profile/)
-   [Jamf Protect](https://www.softwareadvice.com/cybersecurity/jamf-protect-profile/)
-   [Guardio](https://www.softwareadvice.com/email-security/guardio-profile/)
-   [JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/)
-   [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/)
-   [Microsoft 365 Defender](https://www.softwareadvice.com/security/microsoft-365-defender-profile/)
-   [Webroot Business Endpoint Protection](https://www.softwareadvice.com/cybersecurity/webroot-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

In late 2018, global hospitality chain Marriott fell prey to a major security breach that exposed the personal information of 500 million guests. Compromised data included a combination of names, addresses, passport numbers, and dates of birth of guests. Further, hackers gained access to the credit card information of an unspecified number of guests. And although the card details were encrypted, hackers might also have stolen the information needed to decrypt these details.

Could Marriott have saved itself from landing in this mess? Yes; an endpoint detection and response (EDR) solution could have helped.

Technology advancements have paved the path for modern hacking techniques and advanced malware that can easily bypass basic anti-virus and anti-malware software. This has resulted in a need for enhanced threat protection, making EDR a necessity for all businesses. EDR tools continuously monitor business endpoints to detect vulnerabilities and protect organizations from cyberattacks.

There are many EDR software tools available on the market, and choosing the right solution for your business can be challenging. We’ve created this buyers guide to help you understand the options available for your business.

Here's what we'll cover:

-   [What is EDR software?](#WhatisEDRsoftware)
    
-   [Common features of EDR software](#CommonfeaturesofEDRsoftware)
    
-   [What type of buyer are you?](#Whattypeofbuyerareyou)
    
-   [Benefits of EDR software](#BenefitsofEDRsoftware)
    
-   [Key considerations for choosing EDR software](#KeyconsiderationsforchoosingEDRsoftware)
    

## What is EDR software?

EDR software is a set of tools used to detect, investigate, and analyze potential security threats in and around hosts/endpoints. It helps businesses prevent security breaches.

Endpoints are remote computing devices, such as laptops, tablets, mobile phones, and other wireless devices, that are connected to business networks. And since business networks are shared by several people, they are prone to security threats, including phishing attacks, malvertising—i.e., using online advertising to spread malware—and ransomware.

The term EDR, initially named endpoint threat detection and response, was coined in [2013](https://blogs.gartner.com/anton-chuvakin/2013/07/26/named-endpoint-threat-detection-response/) by Gartner executive Anton Chuvakin. EDR software continuously monitors endpoints and network events and records the received information in a centralized database. This information is analyzed in real time to alert businesses about suspicious activities.

Detailed endpoint security status in [Symantec Endpoint Protection](https://www.softwareadvice.com/encryption/symantec-endpoint-protection-profile/) ([Source](https://www.softwareadvice.com/encryption/symantec-endpoint-protection-profile/)

## Common features of EDR software

The EDR solution you choose should provide the highest level of protection against network threats and vulnerabilities. Here are some common features that you should take into account while selecting EDR software for your business.

| Feature | Description |
| --- | --- |
| Anomaly/malware detection | Monitor new, unexpected, or unusual network activities to detect any malware or vulnerabilities. |
| Threat analysis | Identify advanced threats using behavioral analytics and machine learning technologies. |
| Event analysis | Investigate security threats, detect malicious activities, and analyze such events to find ways to avoid them in the future. |
| Remediation management | Remove malicious files, repair devices, and provide instructions for further actions as required. |
| Route optimization | Notify administrators of suspicious activities and receive confirmation when a security incident is identified. |

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## What type of buyer are you?

Businesses with a higher number of employees have more endpoints to monitor. Based on the number of employees, EDR software buyers can be divided into two categories: small businesses, and midsize and large businesses. We’ll take a look at both types below.

-   **Small businesses (less than 200 employees):** In 2019, [43%](https://enterprise.verizon.com/resources/reports/dbir/2019/summary-of-findings/) of security breaches involved small businesses. As small businesses have a lower number of employees, they have fewer endpoints to secure. Most EDR software vendors charge users on a per-endpoint basis. Software that covers all network endpoints; provides visibility into hosts, files, and users; and is equipped with a wide set of remediation tools will be a good investment for small businesses.
    
-   **Midsize and large businesses (200 or more employees):** Over [53%](https://www.cisco.com/c/dam/en/us/products/collateral/security/small-mighty-threat.pdf) of midmarket companies faced a security breach in 2018. Due to a higher number of endpoints, midsize and large businesses need higher levels of protection. Software equipped with advanced technology, such as machine learning (ML) and data analytics, can offer enhanced protection to such businesses. These software solutions can analyze data faster and automate certain remedial actions when endpoints are attacked by threats.
    

## Benefits of EDR software

Understanding the advantages of EDR software will help you assess why your business needs one and build a strong case for an investment. Listed below are the key benefits offered by EDR software.

-   **Higher endpoint visibility:** EDR software continuously monitors all endpoints at the network level to ensure businesses don’t miss out on any potential threats. Most threats attack network blind spots, and through continuous monitoring, EDR software ensures these blind spots are highly reduced or eliminated.
    
-   **Lower losses due to security breaches:** Security breaches can have a massive impact on operations and result in significant losses. The average cost of a cybersecurity attack is estimated to be [$1.1 million](https://www.radware.com/ert-report-2018/). EDR solutions collect cybersecurity events' data and analyze it in real time to identify threats and send timely alerts. These alerts assist security teams in devising risk mitigation plans that ensure threats don’t escalate into attacks, which in turn minimizes security-related losses.
    
-   **Faster resolution of security breaches:** EDR software accelerates the process of security breach resolution using threat detection, incident investigation, and event alerts. It stores the analysis of previous threat events, and IT experts can use this analysis to create efficient and proactive risk mitigation policies. When facing a similar attack, experts can use the available data to quickly resolve the breach, and no extra time is spent on threat investigation.
    

## Key considerations for choosing EDR software

EDR is a key component of your organization's cybersecurity mechanism. Therefore, you must analyze all available options and their distinct capabilities to find one that is right for your security needs. Let’s go through a few key considerations that you should take into account when purchasing EDR software.

-   **Alert filtering capability:** EDR solutions that are unable to filter out false positives can lead to alert fatigue, a situation wherein monitoring professionals ignore or fail to respond to a security alert, as they deal with large numbers of alerts and consequently become desensitized to them. Alert fatigue increases the chances of critical threats being ignored and can also lead to a higher response time for threat alerts.
    
-   **Role-based access:** EDR software equipped with role-based access allows you to control the access rights of your system users based on their roles, such as administrator or manager. This ensures that only authorized personnel are allowed to change the configuration or settings of your EDR software, and your business remains protected from threats at all times.
    
-   **Availability as a mobile application:** Since EDR software monitors threats continuously, it generates a large number of alerts that need to be tracked. Missing out on any of these alerts can expose your business to a threat that could have been easily dealt with. With mobile applications, you can access threat alerts any time and from any location. Mobile applications allow you to respond to malicious threat events even while you’re on the go, thereby ensuring real-time threat protection.
    

_Note: The application selected in this article is an example to show a feature in context and isn’t intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication._

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