About Appointfix

Appointfix is an appointment scheduling solution, which helps businesses in beauty, sports & fitness, healthcare and service industries manage clients, booking follow-ups, data synchronization processes and more. Administrators can gain visibility into total sales for a day, week, month or year, highest-grossing services and customers through reports and export them in PDF or CSV format according to requirements.

Appointfix allows spa professionals to view clients' purchase history and create, view or update appointments on a unified platform. Massage therapists can use pre-programmed templates to send text messages, notifications or reminders about upcoming and confirmed bookings to customers, improving overall engagement rates. Additionally, makeup arti...


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Supported Operating System(s):

Web browser (OS agnostic)

199 Reviews of Appointfix

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(164)

164

4 stars

(33)

33

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 199 results

January 2020

Isis M. from IMI Law

Verified Reviewer

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

A real timesaver, and perfect for what I need!

With Appointfix, I can remind my clients and potential clients of their appointments with just a few taps. I get to go into the office already having a sense of who is coming and who will need to be rescheduled. No more calling them at 11:05 asking if they’re coming to their 11am appointment- I’ve confirmed it long before!

Pros

Allows for multiple texts per appointment, easily customizable and modifiable, multiple languages available, cost-benefit is outstanding, calendar sync- so much to love

Cons

Can’t use it on my computer (or, I haven’t yet found a way to do so)

Reasons for Choosing Appointfix

They offered the highest portion of necessary & desired features, and the greatest flexibility/customization, for the best price.

September 2020

Alecia from Bella beauty and spa

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Fantastic software for beauty salons.

Pros

Easy to use. Easy to add services and change pricing and time frame. Great for storing clients appointment information.

Cons

It would be good if there was an address area in the client information section. Especially with COVID. Other than that I’m really happy.

Reasons for Choosing Appointfix

Easier to use. Price was better. Was exactly what I was looking for.

January 2020

Jamie from Oasis

Company Size: 1 employee

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2020

It’s always something!

Pros

Not really anything. I’m planning on switching

Cons

Always something going wrong. Appointments disappear or go in twice

July 2020

Cha from Beauty Studio

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

5 stars

Customer care and service really stood out for me, and thats what brought me here writing this review. [SENSITIVE CONTENT HIDDEN] and his team have worked tirelessly to help me through the app. He even followed up with another email to check in and make sure I could navigate through the app. [SENSITIVE CONTENT HIDDEN] and his team are still working hard to help fix this minor issue mentioned above. No matter the result, I appreciate your efforts and concern shown toward small businesses. Fixed or not, I had a positive experience and would still recommend appointfix to others.

Pros

Its simple to use, makes sending messages much easier. For a over a year I have used and tried and tested many scheduling apps but I have only stuck with appointfix. I've had no issues, and I have enjoyed the app experience. I have happily reccomended to many others who were starting their own business and still do so.

Cons

Minor issue, which is currently being looked at. After declining an appointment, you can no longer find the customer details unless they reply the email.

Reasons for Choosing Appointfix

At the time appointfix didn't have online booking like other scheduling apps. Yet I chose appointfix over all those other apps and there is good reason. Its simple, easy, affordable, quick to send clients messages, follow ups etc. For a sole trader, who deals with customers, does her own tax filings, does product purchases, cleans, manages payments... booking clients in was just easier. I ised to send messages one by one, appointfix just cuts down so much time and allows me to spend time other places. Thanks!

October 2020

Sheila from McGregor Salon

Company Size: 1 employee

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Happy Custumer

I'M very happy and satisfy with Appointfix I will continue to use as long as I am in business Thank You for being with me since day one!!

Pros

What I like of this feature is how it notify my clients about there appointments the day before , my clients love that feature also , it's so easy to manage . THANK You!

Cons

The Only feature that I've been having issues is after the pandemic when I was hut down for a month I turn off the feature that notify my client about there , and know I can't seem to get it back , but that is all I'm sure is an easy fix.

Reasons for Choosing Appointfix

YES!!!