# Best 15 Track-It! Alternatives in 2026 - Software Advice > Find the top Track-It! Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business. Source: https://www.softwareadvice.com/help-desk/track-it-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / [Track-It!](https://www.softwareadvice.com/help-desk/track-it-profile/) / Track-It! Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/track-it-profile/)[Reviews](https://www.softwareadvice.com/help-desk/track-it-profile/reviews/) Alternatives # Best 15 Track-It! Alternatives Track-It! 4.0 [(77)](https://www.softwareadvice.com/help-desk/track-it-profile/reviews/) Starting Price: $995.00 one time Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top Track-It! Alternatives Main Product Track-It! 4.0 [(77)](https://www.softwareadvice.com/help-desk/track-it-profile/reviews/) Ratings Breakdown - 4.07Ease of use - 3.88Value for money - 4.11Customer support - 3.87Functionality Pricing Starting at $995.00 one time Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Freshservice 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Top Alternative SysAid 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Available upon request Get Price Top Alternative Freshdesk 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Top Alternative Milvus 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price ## Track-It! Alternatives [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 2% Shared Features with Track-It! - Ticket Management ### Integrations Comparison 100% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 0% Shared Integrations with Track-It! - No shared integrations See Zendesk Suite Screenshots [### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 85% Unique Features for Freshservice - Access Controls/Permissions - Activity Tracking - AI Copilot See All 15% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Incident Management See All ### Integrations Comparison 100% Unique Integrations for Freshservice - Amazon Redshift - BambooHR - Box See All 0% Shared Integrations with Track-It! - No shared integrations See Freshservice Screenshots [### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 85% Unique Features for SysAid - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications See All 15% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Incident Management See All ### Integrations Comparison 100% Unique Integrations for SysAid - Asana - Docusign - Google Calendar See All 0% Shared Integrations with Track-It! - No shared integrations See SysAid Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 90% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 10% Shared Features with Track-It! - Alerts/Escalation - Prioritization - Remote Access/Control See All ### Integrations Comparison 100% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 0% Shared Integrations with Track-It! - No shared integrations See Freshdesk Screenshots [### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Starting Price: R$35.00 per month Free trial Free version Starting Price: R$35.00 per month Free trial Free version ### Features Comparison 78% Unique Features for Milvus - Access Controls/Permissions - Alerts/Notifications - API See All 22% Shared Features with Track-It! - Alerts/Escalation - Knowledge Base Management - Prioritization See All ### Integrations Comparison 100% Unique Integrations for Milvus - WhatsApp 0% Shared Integrations with Track-It! - No shared integrations See Milvus Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 97% Unique Features for LiveAgent - Account Management - Agent Interface - Archiving & Retention See All 3% Shared Features with Track-It! - Alerts/Escalation - Ticket Management ### Integrations Comparison 100% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 0% Shared Integrations with Track-It! - No shared integrations See LiveAgent Screenshots [### BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/) 4.6 [(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/) Starting Price: $1995.00 per month Free trial Free version Starting Price: $1995.00 per month Free trial Free version ### Features Comparison 81% Unique Features for BeyondTrust Remote Support - Access Controls/Permissions - Access Management - Activity Tracking See All 19% Shared Features with Track-It! - Alerts/Escalation - Knowledge Base Management - Remote Access/Control See All ### Integrations Comparison 100% Unique Integrations for BeyondTrust Remote Support - Agiloft - Autotask PSA - ChangeGear See All 0% Shared Integrations with Track-It! - No shared integrations See BeyondTrust Remote Support Screenshots [### Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Starting Price: $109.00 per year Free trial Free version Starting Price: $109.00 per year Free trial Free version ### Features Comparison 93% Unique Features for Supremo Remote Desktop - Access Controls/Permissions - Activity Dashboard - Chat/Messaging See All 7% Shared Features with Track-It! - Remote Access/Control - Reporting/Analytics ### Integrations Comparison 0% Unique Integrations for Supremo Remote Desktop - No unique integrations 0% Shared Integrations with Track-It! - No shared integrations See Supremo Remote Desktop Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 5% Shared Features with Track-It! - Automated Routing - Knowledge Base Management - Ticket Management ### Integrations Comparison 100% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 0% Shared Integrations with Track-It! - No shared integrations See Zoho Desk Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 90% Unique Features for LiveChat - Activity Dashboard - Alerts/Notifications - Autoresponders See All 10% Shared Features with Track-It! - Alerts/Escalation - Knowledge Base Management - Prioritization See All ### Integrations Comparison 100% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 0% Shared Integrations with Track-It! - No shared integrations See LiveChat Screenshots [### ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Starting Price: $100.00 per month Free trial Free version Starting Price: $100.00 per month Free trial Free version ### Features Comparison 83% Unique Features for ServiceNow - Activity Dashboard - Alerts/Notifications - API See All 17% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Incident Management See All ### Integrations Comparison 100% Unique Integrations for ServiceNow - 3CLogic - AlertOps - Apiiro See All 0% Shared Integrations with Track-It! - No shared integrations See ServiceNow Screenshots [### JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Starting Price: $20.00 per month Free trial Free version Starting Price: $20.00 per month Free trial Free version ### Features Comparison 85% Unique Features for JIRA Service Management - Access Controls/Permissions - Alerts/Notifications - Asset Tracking See All 15% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Incident Management See All ### Integrations Comparison 100% Unique Integrations for JIRA Service Management - 8x8 Contact Center - Asana - BigGantt See All 0% Shared Integrations with Track-It! - No shared integrations See JIRA Service Management Screenshots [### Raiseaticket](https://www.softwareadvice.com/product/461867-Raiseaticket/) 4.7 [(46)](https://www.softwareadvice.com/product/461867-Raiseaticket/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 13% Unique Features for Raiseaticket - Multi-Channel Communication 88% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Knowledge Base Management See All ### Integrations Comparison 0% Unique Integrations for Raiseaticket - No unique integrations 0% Shared Integrations with Track-It! - No shared integrations See Raiseaticket Screenshots [### Desk Manager](https://www.softwareadvice.com/itsm/desk-manager-profile/) 4.8 [(106)](https://www.softwareadvice.com/itsm/desk-manager-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 79% Unique Features for Desk Manager - Access Controls/Permissions - Alerts/Notifications - Analytics See All 21% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Knowledge Base Management See All ### Integrations Comparison 100% Unique Integrations for Desk Manager - ChatGPT - Discord - JivoChat See All 0% Shared Integrations with Track-It! - No shared integrations See Desk Manager Screenshots [### ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) 4.4 [(231)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/) Starting Price: $16.00 per month Free trial Free version Starting Price: $16.00 per month Free trial Free version ### Features Comparison 81% Unique Features for ManageEngine ServiceDesk Plus - Activity Tracking - Alerts/Notifications - API See All 19% Shared Features with Track-It! - Alerts/Escalation - Automated Routing - Incident Management See All ### Integrations Comparison 100% Unique Integrations for ManageEngine ServiceDesk Plus - Jira - ManageEngine ADManager Plus - ManageEngine ADSelfService Plus See All 0% Shared Integrations with Track-It! - No shared integrations See ManageEngine ServiceDesk Plus Screenshots ## Popular Track-It! Comparisons [Zendesk Suite vs Track-It!](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27016-track-it/)[Freshdesk vs Track-It!](https://www.softwareadvice.com/crm/freshdesk-profile/vs/track-it/)[Milvus vs Track-It!](https://www.softwareadvice.com/it-management/milvus-profile/vs/track-it/)[LiveAgent vs Track-It!](https://www.softwareadvice.com/crm/liveagent-profile/vs/track-it/) Still Not Sure? Our experts can help you compare Track-It! with other top options, so you can find the best fit for your needs. Best 15 Track-It! Alternatives in 2026 - Software Advice