Drum software


47 reviews(4.0/5)
47 reviews(4.0/5)

Drum is a cloud-based collaboration tool suitable for businesses of all sizes. It offers browser-based real-time audio meetings that can be accessed from a web browser, mobile tablet or smartphone.

Drum allows users to hold multi-person meetings using various devices. Users can upload documents into meetings, and participants can edit shared documents together in real time. Meetings can also be recorded and saved for later review.

Drum supports integrations with applications such as Slack, Instagram, Twitter, Google Drive, Dropbox and more. Additionally, Drum can be embedded into a user’s existing website.

Support is available via email. Pricing is per user per month.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

47 Reviews of Drum

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  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Marching in the right direction

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    See above my answer for the Pro's

    Pros

    All the potential applications where Drum would be useful and make conferencing more efficient

    Cons

    the fact that i didnt get to use it much cause the company i worked for stopped using slack and since havent had a reason to use it again in my regular day to day life.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Number of employees: 1 employee

    March 2018

    Super easy to make web meetings

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Get meetings started with a few clicks.
    You can even start meetings via phone, tablet or landline, which is very handy, especially when offsite and away from computer.
    Great tools for managing a meeting. For example, there are tools to help with presenting and making notes and annotations.
    You can set up agendas in advance of the meeting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Rochelle from Rebelle Design Studio

    August 2017

    Awesome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use and I love the integration with slack. My team can meet easily where ever and whenever.

    Cons

    Not yet sure... so far it's had all the qualities we need in an app. Maybe it could be more robust.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    August 2017

    Great to hear you are enjoying being a Drummer, Rochelle!! You know where we are if you have any questions or need a helping hand. Laurence

  • Wiliam from Analysis Arts, LLC

    Number of employees: 2-10 employees

    August 2017

    I signed up, there were problems and I gave up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    none

    Pros

    Can't really say since I had problems. I signed up, tried to run it before a presentation, and there were issues that I did not overcome.

    Cons

    Getting started had issues, which I don't even remember now. So, I am using Free Conference Call.com, which has its own issues.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    August 2017

    William, I am really sorry to hear about your experience! It would be great if we could provide you with a demonstration to ensure you make the most of Drum. Feel free to contact me direct on laurence.chandler@thisisdrum.com. As a way of apologising for your experience, we can extend a trial period for you. In addition, we have a help centre which will help provide some hints and tips: thisisdrum.com/hc

  • Tiffany from DSS of VA

    July 2017

    Not very user friendly... I just needed to join a meeting and no shortcut available.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    nice design and possibly good for starting a meeting. Nice color scheme and easy to find on google for meeting group.

    Cons

    Minimal instructions, no live chat, not easy to "join" a meeting but easy to create.. It needs to be more user friendly.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    July 2017

    Sorry to hear you didn't find Drum intuitive to use for when wanting to simply join an instant meeting. It would be great if you could get in touch with us direct on laurence.chandler@thisisdrum.com so we can help resolve your issue.

  • Andree from Scribens

    Number of employees: 2-10 employees

    July 2017

    Very convenient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Call every type of users by phone without having to move everybody in one place.

    Pros

    It's very easy to use and set calls and organize everybody. I like the overall organization of the Website too, it's easy to find your way.

    Cons

    When I was making a test in a call I had no choice but start the call. I only wanted to set up my screen for later and then start the call. When I made the test I had to cancel and then make another appointment.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    July 2017

    Great to hear about your awesome experience Andree! Insider tip - we create a test room her internally for any test calls or dummy runs we need to do!

  • Michael from Dynamic

    July 2017

    Unable to use the web feature due to connection issues.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    No software installation required to use the service. Also like the Slack App integration and general ease of use.

    Cons

    I unfortunately encountered serious connection issues using the web feature; I was unable to complete a conference without constant "reconnecting" errors.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    July 2017

    Sorry to hear about your connection issues when using Drum Michael. It would be great to learn a little more about your experience and see if we can help troubleshoot this for you. Feel free to contact me direct at laurence.chandler@thisisdrum.com

  • Melissa from Mogo Finance Technology

    July 2017

    Good experience, useful points program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's an interesting way to earn points without putting much effort into it. You just have to hook up your debit or credit cards and earn by spending. Convenient.

    Cons

    It can disconnect your cards randomly but this usually has something to do with the safety features on your card, and not the app itself.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    July 2017

    Great to hear you are enjoying Drum Melissa! Although, just want to clarify Drum does not provide any pointing scheme.

  • John from Elite Integrations, Inc.

    Number of employees: 2-10 employees

    June 2017

    Connectivity was good, but screen sharing was difficult.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to login and navigate. Useability was easy to navigate. User interface was laid out for optimal functionality.

    Cons

    Screen sharing was very difficult, and ended up having to go with another platform. Tried gong through layout, and still could not perform necessary action.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    July 2017

    Hi John, Great to hear your positive feedback about the layout! It would be great to understand in more detail about your experience with screen sharing. It would be great to hear from you if you could get in touch at support@thisisdrum.com The Drum team

  • Michael from Riverford

    Number of employees: 501-1,000 employees

    April 2017

    Very straight forward

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Setting up screen share on chrome is particularly good. I came to this because it was cheeper than Goto but I'll stay because of the features and ease of use.

    Pros

    Screenshare is easy on chrome.
    The rooms concept is really simple for scheduling and storing recordings

    Cons

    The guys are clearly responding to feedback as the layout has changed a couple of times.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    April 2017

    Great to hear you are enjoying using Drum Michael! You know where we are if you have any questions or need any help. Alternatively, you can view our help pages right here: https://thisisdrum.com/hc/en-us

  • Tejas from Arcelia

    April 2017

    Very good service need to work a little on technical side to be awesome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used drum for couple of meetings as I was looking out for an online meetings platform. It was overall good experience but i observed few things while using it which are noted as follows 1. GUI of the application is huge advantage , was very easy to understand and navigate. 2. I faced issue with screen share. In india mobile internet which has not so good latency is used. There is noticeable jitter with the screen share feature which was causing meeting to delay. 3. Also we faced one more issue like audio and screen share was not in sync when there are more than 3 attendees 4.I liked rest of the cool features like chat and granular control of the presentator over voice and video. 5. Best thing is it fits very well in the pocket :)

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    April 2017

    Thank you for letting us know about your experience Tejas! We are sorry to hear about your issue with screen sharing. Unfortunately, bandwidth is something out of our control. What we can do is help you with best practice. We have a selection of articles here: https://drumtechnologies.zendesk.com/hc/en-us/articles/115001858705-How-do-I-share-my-screen-in-a-web-meeting- Please get in touch with us on support@thisisdrum.com is you need further help.

  • Alison from The Time Group

    March 2017

    Clean experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I need some help to fix a minor issue to get Drum to work, so we used the platform to not only sort out the issue but also made sure everything is working as it should. Dropped one star as the ssl cert needs to be in place before it can work correctly. Some will see this as a plus, but not all sites need a ssl cert.

    Pros

    Once it's set up you good to go

    Cons

    SSL cert required

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    Great to hear you have enjoyed using Drum, Alison! We are sorry to hear there was a minor issue, but glad it was resolved correctly! Unfortunately, the SSL certificate is required for your browser communication when embedded inside your website. Please do get in touch if you have any more questions about drum at support@thisisdrum.com Laurence

  • Avinash from YES Estate International

    Number of employees: 2-10 employees

    March 2017

    Training for new users

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    New users/Business require training and education about how to handle/ use optimum in his line of business.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    Thanks for letting us know about your experience Avinash. We provide one on one demo meetings with our users if they need help getting to grips with Drum. Feel free to get in touch at support@thisisdrum.com to arrange a time. Laurence

  • John from Unity For Eternity Weddings

    Number of employees: 2-10 employees

    March 2017

    I recommend you give this software a try.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm still learning the software. So far I like it. I believe that I will figure it all out pretty soon.

    Pros

    Great interface

    Cons

    Navigation

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    Good to hear you have been enjoying your Drum experience, John. As you mentioned, we have our help articles. Alternatively, we can arrange for you to have a demonstration with one of the team. Please contact us at support@thisisdrum.com to arrange a time best for you. Laurence

  • Rafael from AIESEC in Itajubá

    Number of employees: 11-50 employees

    March 2017

    Professional meetings made easy, but quality isn'the great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The app is easy to use, specially integrated with Slack. The problem is that it was almost impossible to find the recording later, which was one of the main things I started using it. Another thing is the audio quality that is very inferior to other services.

    Pros

    Easy to integrate with Slack and start a meeting.

    Cons

    Difficult to use the functionalities and bad audio quality.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    Great to hear you are enjoying using Drum, Rafael! The meeting recording is fed back into your Slack channel. If you have a Drum account, then all meeting replays are stored within your meeting rooms. Please do get in touch with us at support@thisisdrum.com if you would like us to show you around. Laurence

  • dave from Simokon

    Number of employees: 2-10 employees

    March 2017

    Simple tool for meetings - great slack integratino

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The fact that i can type /drum in slack and get all my people to the same meeting with very little coordination is great. No more "cant find the email" or "i was in the wrong room" or other common issues with iother popular meeting platforms.

    Pros

    easy, fast, integration to slack

    Cons

    it is lacking some of the features to interact with participants that webex has

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    Great to hear you are enjoying the simplicity Drum has to offer, Dave! We are always looking to improve on Drum, it would be great if you could get in touch at laurence.chandler@thisisdrum.com to let us know which features you think we are missing! Laurence

  • Derek from Ztrack360°¿

    March 2017

    Just what we needed

    Ease-of-use
    Functionality
    Quality
    Support

    Finally a meeting solution that isn't complicated, easy to sign in no downloads or installs to confuse clients were meeting with.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    Great to hear you are enjoying using Drum, Derek! We are always here if you have any questions in the future at support@thisisdrum.com Laurence

  • Kevin from ARK Design Studio, LLC

    March 2017

    Great for what it needs to do!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I always struggled with figuring out how to easily set up video conferencing , but Drum really takes the cake as the easiest to go from 0 to video meeting.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    March 2017

    We love hearing about how each of our users benefits from Drum. Thanks for sharing Kevin! We are always here if you have any questions at support@thisisdrum.com Laurence

  • Danny from maspick

    February 2017

    Nice expereince - cool A/V platform inside browser

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    using it for A/V and screen sharing, working instantly from the browser, working as expected, great camera/ great sound, really exciting stuff

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    February 2017

    Great to see you are enjoying Drum! Do get in touch with us if you have any quesitons in the future at support@thisisdrum.com Happy Drumming! Laurence

  • Nick from Abt Associates

    February 2017

    Pretty great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    free trial is excellent, pricing information could be more clear however. Overall a great tool for what it offers.

    Review Source: Capterra

    Response: Drum, Drum Technologies Ltd

    February 2017

    Great to hear you are enjoy Drum and it meets your needs Nick! Feel free to get in touch at sales@thisisdrum.com so we can share our pricing PDF and hopefully clarify any understanding surrounding our pricing. Laurence

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