Drum Software


 

Drum is a cloud-based collaboration tool suitable for businesses of all sizes. It offers browser-based real-time audio meetings that can be accessed from a web browser, mobile tablet or smartphone.

Drum allows users to hold multi-person meetings using various devices. Users can upload documents into meetings, and participants can edit shared documents together in real time. Meetings can also be recorded and saved for later review.

Drum supports integrations with applications such as Slack, Instagram, Twitter, Google Drive, Dropbox and more. Additionally, Drum can be embedded into a user’s existing website.

Support is available via email. Pricing is per user per month.

 

Drum - Start meeting
 
  • Drum - Start meeting
    Start meeting
  • Drum - Meeting dashboard
    Meeting dashboard
  • Drum - Upload files
    Upload files
  • Drum - Meeting timeline
    Meeting timeline
  • Drum - Replay meeting
    Replay meeting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

45 Reviews of Drum

Showing 1-20 of 45

 

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Rochelle from Rebelle Design Studio

August 2017

August 2017

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It's easy to use and I love the integration with slack. My team can meet easily where ever and whenever.

Cons

Not yet sure... so far it's had all the qualities we need in an app. Maybe it could be more robust.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: August 2017

August 2017

 

Great to hear you are enjoying being a Drummer, Rochelle!!

You know where we are if you have any questions or need a helping hand.

Laurence

 

Wiliam from Analysis Arts, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I signed up, there were problems and I gave up.

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Value
Support

none

Pros

Can't really say since I had problems. I signed up, tried to run it before a presentation, and there were issues that I did not overcome.

Cons

Getting started had issues, which I don't even remember now. So, I am using Free Conference Call.com, which has its own issues.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: August 2017

August 2017

 

William, I am really sorry to hear about your experience!

It would be great if we could provide you with a demonstration to ensure you make the most of Drum. Feel free to contact me direct on laurence.chandler@thisisdrum.com. As a way of apologising for your experience, we can extend a trial period for you.

In addition, we have a help centre which will help provide some hints and tips: thisisdrum.com/hc

 

Tiffany from DSS of VA

July 2017

July 2017

Not very user friendly... I just needed to join a meeting and no shortcut available.

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Pros

nice design and possibly good for starting a meeting. Nice color scheme and easy to find on google for meeting group.

Cons

Minimal instructions, no live chat, not easy to "join" a meeting but easy to create.. It needs to be more user friendly.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: July 2017

July 2017

 

Sorry to hear you didn't find Drum intuitive to use for when wanting to simply join an instant meeting.

It would be great if you could get in touch with us direct on laurence.chandler@thisisdrum.com so we can help resolve your issue.

 

Andree from Scribens
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very convenient

Ease-of-use

Functionality

Product Quality

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Value for Money

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Call every type of users by phone without having to move everybody in one place.

Pros

It's very easy to use and set calls and organize everybody. I like the overall organization of the Website too, it's easy to find your way.

Cons

When I was making a test in a call I had no choice but start the call. I only wanted to set up my screen for later and then start the call. When I made the test I had to cancel and then make another appointment.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: July 2017

July 2017

 

Great to hear about your awesome experience Andree!

Insider tip - we create a test room her internally for any test calls or dummy runs we need to do!

 

Michael from Dynamic

July 2017

July 2017

Unable to use the web feature due to connection issues.

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Pros

No software installation required to use the service. Also like the Slack App integration and general ease of use.

Cons

I unfortunately encountered serious connection issues using the web feature; I was unable to complete a conference without constant "reconnecting" errors.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: July 2017

July 2017

 

Sorry to hear about your connection issues when using Drum Michael.

It would be great to learn a little more about your experience and see if we can help troubleshoot this for you. Feel free to contact me direct at laurence.chandler@thisisdrum.com

 

Melissa from Mogo Finance Technology

July 2017

July 2017

Good experience, useful points program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It's an interesting way to earn points without putting much effort into it. You just have to hook up your debit or credit cards and earn by spending. Convenient.

Cons

It can disconnect your cards randomly but this usually has something to do with the safety features on your card, and not the app itself.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: July 2017

July 2017

 

Great to hear you are enjoying Drum Melissa! Although, just want to clarify Drum does not provide any pointing scheme.

 

John from Elite Integrations, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Connectivity was good, but screen sharing was difficult.

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Pros

Easy to login and navigate. Useability was easy to navigate. User interface was laid out for optimal functionality.

Cons

Screen sharing was very difficult, and ended up having to go with another platform. Tried gong through layout, and still could not perform necessary action.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: July 2017

July 2017

 

Hi John,

Great to hear your positive feedback about the layout!

It would be great to understand in more detail about your experience with screen sharing.

It would be great to hear from you if you could get in touch at support@thisisdrum.com

The Drum team

 

Michael from Riverford
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Very straight forward

Ease-of-use

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Setting up screen share on chrome is particularly good. I came to this because it was cheeper than Goto but I'll stay because of the features and ease of use.

Pros

Screenshare is easy on chrome.
The rooms concept is really simple for scheduling and storing recordings

Cons

The guys are clearly responding to feedback as the layout has changed a couple of times.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: April 2017

April 2017

 

Great to hear you are enjoying using Drum Michael!

You know where we are if you have any questions or need any help. Alternatively, you can view our help pages right here: https://thisisdrum.com/hc/en-us

 

Tejas from Arcelia

April 2017

April 2017

Very good service need to work a little on technical side to be awesome

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I used drum for couple of meetings as I was looking out for an online meetings platform. It was overall good experience but i observed few things while using it which are noted as follows
1. GUI of the application is huge advantage , was very easy to understand and navigate.
2. I faced issue with screen share. In india mobile internet which has not so good latency is used. There is noticeable jitter with the screen share feature which was causing meeting to delay.
3. Also we faced one more issue like audio and screen share was not in sync when there are more than 3 attendees
4.I liked rest of the cool features like chat and granular control of the presentator over voice and video.
5. Best thing is it fits very well in the pocket :)

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: April 2017

April 2017

 

Thank you for letting us know about your experience Tejas!

We are sorry to hear about your issue with screen sharing. Unfortunately, bandwidth is something out of our control. What we can do is help you with best practice. We have a selection of articles here: https://drumtechnologies.zendesk.com/hc/en-us/articles/115001858705-How-do-I-share-my-screen-in-a-web-meeting-

Please get in touch with us on support@thisisdrum.com is you need further help.

 

Alison from The Time Group

March 2017

March 2017

Clean experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I need some help to fix a minor issue to get Drum to work, so we used the platform to not only sort out the issue but also made sure everything is working as it should.
Dropped one star as the ssl cert needs to be in place before it can work correctly. Some will see this as a plus, but not all sites need a ssl cert.

Pros

Once it's set up you good to go

Cons

SSL cert required

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

Great to hear you have enjoyed using Drum, Alison!

We are sorry to hear there was a minor issue, but glad it was resolved correctly! Unfortunately, the SSL certificate is required for your browser communication when embedded inside your website.

Please do get in touch if you have any more questions about drum at support@thisisdrum.com

Laurence

 

Avinash from YES Estate International
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Training for new users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

New users/Business require training and education about how to handle/ use optimum in his line of business.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

Thanks for letting us know about your experience Avinash.

We provide one on one demo meetings with our users if they need help getting to grips with Drum. Feel free to get in touch at support@thisisdrum.com to arrange a time.

Laurence

 

John from Unity For Eternity Weddings
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

I recommend you give this software a try.

Ease-of-use

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I'm still learning the software. So far I like it. I believe that I will figure it all out pretty soon.

Pros

Great interface

Cons

Navigation

Advice to Others

Spend more time with the tutorials.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

Good to hear you have been enjoying your Drum experience, John.

As you mentioned, we have our help articles. Alternatively, we can arrange for you to have a demonstration with one of the team. Please contact us at support@thisisdrum.com to arrange a time best for you.

Laurence

 

Rafael from AIESEC in Itajubá
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Professional meetings made easy, but quality isn'the great

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The app is easy to use, specially integrated with Slack. The problem is that it was almost impossible to find the recording later, which was one of the main things I started using it. Another thing is the audio quality that is very inferior to other services.

Pros

Easy to integrate with Slack and start a meeting.

Cons

Difficult to use the functionalities and bad audio quality.

Advice to Others

No, thanks.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

Great to hear you are enjoying using Drum, Rafael!

The meeting recording is fed back into your Slack channel. If you have a Drum account, then all meeting replays are stored within your meeting rooms.

Please do get in touch with us at support@thisisdrum.com if you would like us to show you around.

Laurence

 

dave from Simokon
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Simple tool for meetings - great slack integratino

Ease-of-use

Functionality

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Value for Money

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The fact that i can type /drum in slack and get all my people to the same meeting with very little coordination is great. No more "cant find the email" or "i was in the wrong room" or other common issues with iother popular meeting platforms.

Pros

easy, fast, integration to slack

Cons

it is lacking some of the features to interact with participants that webex has

Advice to Others

nope

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

Great to hear you are enjoying the simplicity Drum has to offer, Dave!

We are always looking to improve on Drum, it would be great if you could get in touch at laurence.chandler@thisisdrum.com to let us know which features you think we are missing!

Laurence

 

Derek from Ztrack360°¿

March 2017

March 2017

Just what we needed

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Finally a meeting solution that isn't complicated, easy to sign in no downloads or installs to confuse clients were meeting with.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

Great to hear you are enjoying using Drum, Derek!

We are always here if you have any questions in the future at support@thisisdrum.com

Laurence

 

Kevin from ARK Design Studio, LLC

March 2017

March 2017

Great for what it needs to do!

Ease-of-use

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I always struggled with figuring out how to easily set up video conferencing , but Drum really takes the cake as the easiest to go from 0 to video meeting.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: March 2017

March 2017

 

We love hearing about how each of our users benefits from Drum. Thanks for sharing Kevin!

We are always here if you have any questions at support@thisisdrum.com

Laurence

 

Danny from maspick

February 2017

February 2017

Nice expereince - cool A/V platform inside browser

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using it for A/V and screen sharing, working instantly from the browser, working as expected, great camera/ great sound, really exciting stuff

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: February 2017

February 2017

 

Great to see you are enjoying Drum!

Do get in touch with us if you have any quesitons in the future at support@thisisdrum.com

Happy Drumming!

Laurence

 

Nick from Abt Associates

February 2017

February 2017

Pretty great

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free trial is excellent, pricing information could be more clear however. Overall a great tool for what it offers.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: February 2017

February 2017

 

Great to hear you are enjoy Drum and it meets your needs Nick!

Feel free to get in touch at sales@thisisdrum.com so we can share our pricing PDF and hopefully clarify any understanding surrounding our pricing.

Laurence

 

Thalita from XTRACOM

February 2017

February 2017

Serves its purpose

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Functionality

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Overall satisfied.
I've migrated from a so-called free HR platform, and Bamboo had a good onboarding team.
It's easy to use.
It just misses some functionalities but for the price it's good

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: February 2017

February 2017

 

Good to hear you are satisfied with Drum, Thalita!

It would be great to hear from you about the feature you feel Drum is missing. You can let us know at support@thisisdrum.com

Be great to hear from you so we can further extend Drum

Laurence

 

Christine from WIN

February 2017

February 2017

A great free way to meet my clients!

Ease-of-use

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Drum has been great in allowing me to meet with my clients online and show them my stock. The free version has allowed me to keep costs down in comparison to products I have used before.

Pros

Quick and easy to get going.

Review Source: Capterra

  Response: Drum, Drum Technologies Ltd

Date: February 2017

February 2017

 

Great to hear you are enjoying Drum, Christine!

We hope you continue to enjoy meeting clients when using Drum!

Laurence