About Fiiber

Sport & Fitness Registration Software.

Build custom forms, collect member data and receive payment all under one platform.

Our easy-to-use form builder lets you build brandable, mobile friendly registration forms to collect data from your customers/athletes. Create powerful, brandable forms with extra fields like e-signatures, product stores, terms & conditions and more.

You can sell products directly from your form, or by utilizing our powerful billing platform. Fiiber Billing lets you invoice your clients and setup recurring daily/weekly/monthly/yearly subscriptions.

Once you've retrieved your clients info, you can manage your collected data in our flexible form database that allows you to easily filter/sort data & export to spreadsheets...


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6 Reviews of Fiiber

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(6)

6

4 stars

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0

3 stars

(0)

0

2 stars

(0)

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1 stars

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Likelihood to Recommend

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Showing 1 - 6 of 6 results

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July 2021

Dallas from DMC Edmonton

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy to Use Program | Excellent Customer Support

I can now collect payments from my clients through the Fiiber subscription service that has automatic billing enabled. I only have to collect my clients credit card information once and the payments automatically come out of the account and are placed in to mine. 10/10 would recommend and I will continue to use them.

Pros

Modern website and application designs that really pop to my users and I have seen my website visit rates increase by 200%+. The applications are easy to use and I was set up and able to collect payment from users in 15 minutes and the forms let me use my own logo and website colours. It was as if I design the application form myself. When I purchased my website I did not have all of the cash available up front; Fiiber set me up on an affordable financing plan and had everything completed on my requested timeline. I've never had a company explain anything to me on a simplistic level as Fiiber has.

Cons

The only con I can think of it how installing the application software made the rest of my website look out dated. This was a blessing in disguise as I reached out to Fiiber regarding their website developments costs.

Reasons for Choosing Fiiber

Pay Pal has held my money in the past, has poor transaction tracking in comparison and takes out higher transaction fees for a low quality user experience compared to Fiiber.

Reasons for Switching to Fiiber

Fiiber has modern website worth the cost and their customer service is surreal. I did not have to talk to a single robot, only humans who spoke clearly and with a confident energy. They made my life 100% easier.

Response from Fiiber

Replied July 2021

Hi Dallas! Thank you so much for your review. It's extremely appreciated. We're glad to have you as both a customer of our web design services, as well as our application!

June 2021

Jennifer from Rhythmic Gymnastics Alberta

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Finally! Something that works for us!

Fiiber has made collecting and working with our registration data so much easier! It saves us SO much time when applying for grants and completing reporting. Customer service is second to none - friendly, efficient, available and always willing to help us find solutions to our challenges.

Pros

What we love about Fiiber is that we can create a form to meet all of our registration and data collection needs and members can pay us directly using the 'pay now' or billing options. The forms are intuitive to build and are attractive & professional looking. We can easily search our data within the app or download it into a spreadsheet and it's affordable!

Cons

Honestly, we haven't found any cons - Fiiber has developed all the features that we need at the moment and is always there to answer any questions we may have.

Reasons for Choosing Fiiber

Fiiber was more intuitive than these products and was more affordably priced. It had all the features we needed and more and we were able to spend the money we saved on registration platform on our athletes! Plus the forms are more professional looking than anything else on the market and the customer service is outstanding.

Reasons for Switching to Fiiber

Data collection was inconsistent, users would break or over write spreadsheets. Users couldn't pay directly after registration. Sorting through data for various grant reports was difficult.

Response from Fiiber

Replied June 2021

Thank you so much for your review, Jennifer! We're extremely glad to hear that your experience with us has been great thus far, and the app has made your life easier! We pride ourselves on our customer service and it's extremely rewarding to hear that we're doing a good job in that regard also. Thanks again! :)

August 2021

Crisstin from Limelabel Digital

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Hands Down The BEST Registration Software Out There!

Pros

We were able to build and set up this system within a few hours! We LOVED the fact that the forms are completely customizable, the invoicing is set up for us to do it manually or automatic, not to mention the entire team at Fiiber was nothing but helpful, informative and attentive to our entire wish list - We were able to build our program even better than we could have imagined, thanks to this team!

Cons

Literally, nothing - Their customer service team is beyond helpful, and any additional tool that we needed for the system, they were able to build in for us. We have never worked with a team so accomodating and patient!

Reasons for Choosing Fiiber

Ease of use and the incredible team!

Response from Fiiber

Replied August 2021

Thanks so much Crisstin, we're incredibly grateful for your review! :)

September 2021

Carrie from Parkland Rhythmic

Company Size: 1 employee

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

One Stop Shop for Registration!

Pros

I have been able to take my registration online with ease. Within the hour I had a custom registration form that also accepted payments live on the internet. I am now able to easily bill my customers online and set up recurring subscriptions to automate my workflow. The Fiiber team also was very helpful showing me how to use the app and showing me key features specific for my business.

Cons

So far using the app we have not had any negative experiences, any time I have had any question about the app Fiiber has been able to easily answer my problem.

June 2021

Brad from Elite Athlete Training Systems

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

The best app/technology based company I've worked with

Great experience, would definitely recommend!

Pros

As a gym owner and strength coach I'm not a very technologically advanced person, [SENSITIVE CONTENT HIDDEN] and the team at fiiber have developed a very easy app to navigate and have been great with any required customer support throughout the year that I've been with them

Cons

I can't think of any cons that weren't remedied by the team at fiiber very quickly

Reasons for Choosing Fiiber

They had built my website a few years ago and I was really happy dealing with them, theyade everything painless and at a reasonable price

Reasons for Switching to Fiiber

Wodify was over priced and had terrible customer service

Response from Fiiber

Replied June 2021

This is awesome to hear - thank you so much for your review, Brad. It's important for us to stay vigilant and adapt along the way to provide the service you expect from our app, and from our team. We're very grateful for you to take the time and express your positive experience with Fiiber.

June 2021

Zak from Optimal Human Performance

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Clean, concise, effective.

Pros

It gets me the information that I need to reach out and engage with those interested in my services. The contact form is incredibly simple and helps to decrease the number of steps needed to get in touch.

Cons

Every once and a while I still get some spam that makes it through, but still far less than with previous services.

Response from Fiiber

Replied July 2021

Thanks for your review, Zak! We're happy our app has been easy to use and effective for your business. :)