Picatic Software


123 reviews(4.5/5)
123 reviews(4.5/5)

Picatic is a cloud-based event management solution used by mid-size and large businesses to market events, manage ticket sales and capture customer data.

Users can create an event page with a custom URL, single-page checkout and credit card processing. The platform helps generate code for an embeddable widget, so users can sell tickets from their existing website.

On the event dashboard, users can view up-to-date sales reports and download attendance lists. Advanced analytics are included for tracking and analyzing marketing efforts.

Additional features offered by Picatic include the ability to create discount codes and access codes for “hidden” tickets, and also an integration with MailChimp for email marketing campaigns.

Mobile apps for iOS and Android allow users to scan barcodes with their device’s camera for mobile check-in.

Picatic offers services on a per-ticket basis that include support via email and through an online knowledge base.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

123 Reviews of Picatic

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  • Adam from Outlaws Country Rock Bar

    July 2018

    We are satisfied with the service that is provided to us via picatic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the ease of use, and the interface is great feature. Stripe payments us a nice feature as well.

    Cons

    The lack of a sold out function, if we could have sold out header come up on the site after the tickets are sold out.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bonnie from Pique Ventures (Pique Venture Management Inc.)

    June 2018

    Reliable platform for hosting events - looks great and gaining traction.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use for free and paid events, easy to manage RSVP list.

    Pros

    Easy to use and looks great. Great user interface for both event creators and for event attendees. Happy to use a made-in-Canada solution for my local events.

    Cons

    Doesn't have the same level of adoption in US and UK (where I have hosted events before). My audience/attendees in those geographies are still more familiar with registering for events via Eventbrite.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Great for event management and centralizes multiple aspects of event in one place

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Amazing for ticket management because I can monitor promo code use, entrance lists and create attendee reports
    - Creates a shareable link which makes it easy to send to potential attendees
    - Very user friendly and easy to navigate
    -

    Cons

    - I don't like that I feel i need to charge more for tickets
    - Would like to have more than one administrator for events instead of having to share a log in
    - I wish they had a searchable database
    - I wish there was a 'email all attendees' option

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Great experience with Picatic so far, no complaints!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Picatic is very user friendly. I was able to set up a new event in minutes! It is also easy to make changes very quickly.

    Cons

    I have no complaints with Picatic so far. It's worked perfectly for what I need and look forward to continued use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Maru from Alerces Spanish Preschool & kindergarten

    May 2018

    Very easy to ser up, people recognize the brand and buy tickets and made donations easily

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you set up your event , the advertising is very easy because the target can see where to get the tickets .

    Cons

    So far we didn't find any problem with the software, we have been using this software for 6 years and never have a problem.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rosemary from McGill University

    Number of employees: 10,000+ employees

    May 2018

    Always dependable and easy to set up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use and ability to track events and budget.

    Pros

    The ability to track attendance and payments and to download lists for use at events. Ability to create and upload our invitations

    Cons

    Hard to understand what was collected and then paid to us -v-s what comes from stripe. Would like to see the difference between what was stated to be the final amount to pay out and what goes to stripe to pay out.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Carrie from Ness Creek Cultural and Recreational Society, Inc.

    May 2018

    So easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Clean interface and it always works well. It also looks very nice and professional, from the back end and the front end.

    Cons

    Could have a few more features but the simplicity is also nice.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ginelle from Women in Ag

    May 2018

    Picatic is easy to use, convenient and they provide great customer service when needed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like it's functionality, ease of use and ability to create a aesthetically pleasing landing page from the information you provide.

    Cons

    I have no negative comments regarding the software at this time. I wish you could have more historical data and keep more of your past events on the site, but that would be my only comment.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jennifer from Natrolite Event Management

    May 2018

    As an event planner, I am looking for ease of use for myself and my clients - Picatic does it all!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Ease of use for setting up events
    - Donation options for fundraisers
    - Quick and easy to set up your account initially
    - Reports available to event organizers
    - Being able to mass email attendees
    - Comp tickets easily setup and distributed
    - The Picatic app for checking in patrons
    - Quick and friendly customer support
    - Up to date on trends and technology
    - Choice to pay or pass on the ticketing fee

    Cons

    I have yet to find a Con with Picatic. I have been pleased with my experience on the multiple events that I have setup.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jan from Living Sky Wildlife Rehabilitation, Inc.

    May 2018

    Excellent customer service, and site is generally easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Can be free to me, and is reasonably easy to use. It gives folks an easy online sign up option for events, whether free of for an entrance fee.

    Cons

    Some of our attendees have had trouble with the credit card process for some reason. although they were quite open to feedback about the potential problem on the site.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • sonia from Fisheries and Oceans Canada

    May 2018

    Useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    registration was a bit easier to manage for my week long events

    Pros

    I was easy to use once I figured out all the possible toggles and options when creating an event. It was pretty easy to get things laid out the way you want it to look.

    Cons

    I had to email updates to registrants for each event that I had created over the week and the system crashed on me several times and mis-sent some of my emails. I wish that the ticket information can be edited more than it currently is.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Great service that I have used for 3+ events

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The interface is really user-friendly and makes throwing an event really simple. We can literally get an event up and running within 30 minutes

    Cons

    We have had a few small tech issues with the service, but luckily the customer support has been really helpful in fixing any issues.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sara from OrbiMed

    Number of employees: 51-200 employees

    May 2018

    Easy to use platform and helped garner revenue

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that you can customize the software to suit your brand and that you can sell tickets easily without losing a lot of money.

    Cons

    No major cons - it is a very standard setup and I haven't hit any glitches while using the software itself.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jessie-Lynn from Jessie-Lynn MacDonald Consulting

    May 2018

    Great platform for events.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like this software because it is fairly easy to use. I also find it's easy for clients to register.

    Cons

    For me, I would like the multiple week formats to be a bit easier to do. I found it a bit of an issue and had to re-enter a few times. It's not that big of a deal. It may have been me at the time I was creating the event. I was too rushed.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tracey from NCARF

    Number of employees: 51-200 employees

    May 2018

    Was able to upload information quickly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Takes credit card payments and easy to edit. Can pay for multiple "tickets" at one time. For the most part was user-friendly for the attendees when registering, although a few did have difficulties with payment.

    Cons

    Not as user-friendly as I hoped. Had to contact CS frequently because the process to make things active was not super self-explanatory. Event attendees did get confused as to if they had to bring their "tickets" to the event.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Barrie from Chimney Rock at Chimney Rock State Park

    May 2018

    Easy to use ticket management software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the easy to use features and the ability to customize each event to our branding. Customer Service response time is fast with excellent follow-up from our representative. Our issues were handled with high priority and quickly resolved.

    Cons

    I would love to have more editing capabilities and more diverse survey options. It would be beneficial to be able to assign more than one survey to a category. Right now, only one survey can be assigned to a group.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michelle from Editors Canada

    May 2018

    The Picatic interface is very easy to use and we have always had great customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how easy it is to manage our events through the website. We can gather all the information we need through the surveys and the Picatic collects everything into useful reports that we can download and save. This cuts down on the need to go back and forth by email with registrants.

    Cons

    In the past we have had some trouble with cutoff times between early-bird and regular ticket sales, but the Picatic team was very responsive and have made changes to address this. We found this aspect easier to navigate with recent events.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jarred from aodbt

    Number of employees: 11-50 employees

    May 2018

    Everything has been good with the software, easy to set up and manage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Transparency and ease of use.

    Pros

    It has been easy to set up our event and manage the sales. There has been no lag or issues between people submitting inquiries online and our ability to communicate with them.

    Cons

    I know that this would be in the preferences, but the daily sales reports have come in a couple of times as two reports for the day. I could probably shut them off, just slightly a hassle to clear them from my inbox.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sam from Plugmedia

    Number of employees: 2-10 employees

    May 2018

    A good ticket system that will be excellent with time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Go implementation for WordPress and one off events.

    Pros

    Integration into other website is good. Prefer the look and feel a lot more than Eventbrite. Also, it feels a lot more white label in its design.

    Cons

    Lack of customisation is very limiting. Colours, labels, buttons, etc. They really have room to improve in customisaton. Also, I find it very annoying that they don't have support 24/7/365

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • David from Rare Disease Foundation

    May 2018

    Extremely easy even if you haven't used it before - as I had not

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. It's simple, so simple, extremely simple and easy to use. I hate learning new software but this one was very straightforward and easy to use.

    Cons

    It's just another software program I needed to learn to use. Other than that there isn't anything I didn't like about using Picatic.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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