Netsmart Vision is an electronic medical records (EMR) solution for long-term care facilities that includes clinical, financial and marketing applications. Founded in 1999, the company serves clients that provide various forms of care, including skilled nursing, independent living, post-acute, home health and hospice organizations.

This software’s clinical capabilities document the patient health assessment process, and automatically generate care plan activities based on individual conditions. Netsmart Vision assigns an “alerts” tab to each patient so that important information—such as the delivery of high-risk medication—is tracked to assure safety.

Patient records are integrated with the software’s financial features, reducing duplicate data entry. Minimum Data Set (MDS) modules allow users to track and monitor activities that may impact Medicaid/Medicare reimbursements.

Netsmart Vision provides a referral management tool that assigns leads and inquiries to sales team members. An iPad app is also available for physicians to view patient records and communicate with staff.

Clinical Chart View
Clinical Chart View
Clinical Chart View
MDS Assessment Schedule
MDS Assessment Schedule
Clinical Smartboard
Clinical Smartboard
Home Screen
Home Screen
PPS Max Analyzer
PPS Max Analyzer
Collection Dashboard
Collection Dashboard

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8



8 Reviews of Vision

Overall rating

3.0 / 5 stars

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Derek from Campbell Marketing and Communications

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Functionality

September 2018

Netsmart... easy to use and efficient

Overall, Netsmart works great as an EMR system for our company. It allows easy readable access to all of our patients. It guarantees that our patients important information is all in one spot and easily readable.

Pros

The software is easy to use and can be changed to support the different braches/teams I work for.

Cons

It requires a lot of updates that can interrupt the work flow.

JASVIN from University of Nevada-Las Vegas

Specialty:  Assisted Living

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Vision needs some TLC

Pros

Easy to set-up electronic medical records and MDS module to track and Hover MediCare/Caid reimbursements

Cons

Lack of customer care support, sorting out custom data, and non-friendly software If staff is not trained proper.

Lisa from URMC @ MCH

Specialty:  Nursing Home

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Don’t bother

Customer service has virtually ignored complaints or has helped us with system fixes.

Cons

Difficult to place orders. Too many steps. No pros. Not efficient. EVERYTHING was so much more efficient with our old paper charts. ALL ASPECTS OF ORDER WRITING AND DOCUMENTING TAKES THREE TIMES LONGER THAN WITH PAPER CHART

Robin from Senior Living Communities

Specialty:  Continuing Care Retirement Community

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Post Acute Care Vision EHR

Pros

Vision has workflows that assist us in being more efficient and making sure nothing gets missed. The home screen is set up to help us get to where we need to be quickly, with less clicks. With multiple locations and care settings, having just one electronic record, under one organization structure has been a huge help. Our residents and clients flow seamlessly across our different care settings without redundant data entry or documentation.

Cons

If not trained properly, Vision can seem cumbersome and difficult. But in reality it is very user friendly.

Ariane from NAHCI

Specialty:  Nursing Home

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Vison software

I would definitely recommend vision to other companies that is struggling with their electronic software.

Pros

The product is the smartest product I've ever tested out there in the market. We are in the beginning of phase I kick off and we already seeing a good progress and so far we are liking every thing they are showing us. The customization itself is awesome!

David from Willamette VIew

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Great at putting data in, horrible at getting data out

The attraction to Vision is it's flexibility, but the forms building and customization is extremely challenging and clunky. Vision is cumbersome, it is difficult to use with Assisted Living even though it is advertised. It is expensive. The most frustrating part of Vision is that it was very hard to get meaningful data out of it. Easy to put data in hard to get flexible data out. I do not know what the ideal solution is, but I know it is not Vision

Pros

It is flexable

Cons

It is extremely challenging to get useful custom queries. For example getting a list of residents, room number and phone number was an issue. And that is just the beginning. Other concerns are cost of training, cost of implementation, quality of training.

Brent from Country Life Care

Ease-of-use

Customer support

November 2015

Causes focus to shift from patient care to managing a computer system.

ive used this program while working as an MDS resource for Avalon and Deseret. Pros, it is a nice looking interface. If you want to do a comprehensive care plan hmx gives you that flexibility. Cons HMX is not intuitive and there are a lot of rabbit holes to get lost in. Customer support it is not very friendly or knowledgeable. We ended up spending a lot more money on overtime to make hmx work than it would have costed to convert do something decent like Matrix or PCC

Rodolfo from Yeaman and Associates

Specialty:  Nursing Home

Ease-of-use

Customer support

Functionality

August 2015

Workflow Analysis at Skilled Nursing Facility and care transitions

Pros

They are open towards interoperability which is a great step forward on getting LTPAC settings to help hospital stay compliant with Meaningful use. Health MedX is currently working with a local HIE in the State of Oklahoma to connect with the 7 largest health systems in the state.

Cons

There are cheaper options out there, Like Point Click Care


Displaying 1 - 8 of 8 reviews