About DoubleDutch

DoubleDutch is a cloud-based event management solution that helps users customize registration processes and increase engagement with attendees. Key features include activity feeds, push notifications, polls, surveys and direct messaging.

Designed for mid-size to large businesses, DoubleDutch maintains general data protection regulation  compliance, secure payment options, onsite customer support and safety of attendees. Its program scalability tool allows users to plan activities before, during and after the events. Additionally, the product’s white-label solution enables enterprises to brand and personalize their events and create sponsored promotions.

Other features of DoubleDutch include personal agendas, scheduling meetings a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

6 Reviews of DoubleDutch

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(1)

1

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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January 2014

Jack from Ronin Productions

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2014

The only social-enabled event app

Can be used at multiple events of various sizes, and operates around a very unique social framework. Instead of static list views, there is the ability to "check-in" and "post updates" around the event content - sessions, speakers, etc. Very neat platform, and premium product.

December 2016

C from Thunderbird Silicon Valley Chapter

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2016

Great event app but beware on the year-round option

Once you set it up as an admin, you are typically home free to promote, drive engagement, etc. This tool is an acquired taste. It works better for some audiences than others. Generally, nice and decent customer service folks. Some are exceptional, whereas others need more training.

Pros

Good UI and covers the basics for events

Cons

1. CMS can only be updated via the web and not mobile, even though it's for mobile apps. 2. CMS crawls slowly outside of the U.S. due to the speed of the connection. 3. The interface has pre-built configurations that aren't customizable enough to handle a larger variety of use cases than they have already identified.

August 2017

Tara from Acacia

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2017

We use DoubleDutch for our event mobile app for a 1500 person user conference for 3 years.

Pros

Both the app itself and the CMS are extremely easy to use and navigate. Not coming from a tech background I was still easily able to create and publish the app. The app when downloaded is visually appealing, easy to read and we had a 90% adoption rate.

Cons

The dashboard, post event metrics are not the best and they no longer offer a PDF dashboard. Push notifications are hard to schedule and its not easy to review how many you have created and the times they are scheduled to go out No in app messaging The game is not easy to navigate

February 2018

Nicholas from Advisors Excel

Verified Reviewer

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2018

Expensive, but worth it

Pros

We used this software to build a custom app to hold about 1500+ users on it. The customer service with DoubleDutch is unmatched! They are very responsive when it comes to issues, problem solving, etc.

Cons

The only con, really, is the price. The software is pretty expensive, but you get what you pay for. We really enjoy their service and will stick with them.

March 2018

Elizabeth from DiscipleMakers

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

I've used this helpful software for events going on in our campus ministry.

Pros

I like that participants with the app are able to add posts freely to the feed for all to view. This encourages community-building. The polls allow the participants to express their opinions about specific questions pertaining to the event.

Cons

Since people are able to post freely, this does come with a cost since inappropriate material can be published without the administrator's initial approval.

September 2017

Courtney from AAEA- The Ag Communicators Network

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

September 2017

DoubleDutch was very easy to use and an overall enjoyable experience.

Pros

I liked how easy it was to use. I had to take over after a colleague left and uploading content was a breeze.

Cons

It's a bit clunky. I feel like the interface could use some upgrading, as far as transitions and the overall look. I'd like to be able to customize it a little more.