About Online Box Office System

168tickets Online Box Office System is a web-based ticketing solution, designed to help organizations manage registrations, billing and merchandising. It enables event planners to reserve seating, monitor gate admissions, generate group tickets and manage the sale of ticket subscriptions.

168tickets Online Box Office System lets managers prepare guest lists and send e-tickets to attendees through text messages. Businesses can sell non-event related products, process online donations and track the source of sales such as sites or social media platforms. The solution lets event planners scan tickets, manage discounts and deal codes, conduct surveys at checkout. Administrators can also create reports by event, transaction, date or location.

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15 Reviews of Online Box Office System

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

April 2020

Rebecca from The Delaware Thunder

Company Size: 11-50 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

168 Tickets Made Ticketing a Breeze

Pros

The 168TICKETS software was easy to use and provided us with the ability to capture valuable information about our customer base. The staff at 168TICKETS were helpful and got our system up and running quickly and efficiently. Questions were handled promptly and problems were addressed professionally.

Cons

There is a great deal of value and flexibility in this software. Some sort of instruction manual would be great to enable a new user to tap into all of the value.

Response from 168tickets

Replied April 2020

We appreciate the opportunity to work with the Delaware Thunder and look forward to future seasons!

May 2017

Jason from Richland County Fair

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2017

Easy to work with and great customer support.

Takes a lot of extra work off of our office staff.

Pros

The 168 staff is always available to help and the software is very easy to use. Have used them for 3 years now with no problems

Response from 168tickets

Replied May 2017

We're glad to work with you and the rest of the crew @ RCF!

April 2010

Alexander from Crested Butte Music Festival

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2010

168tickets is the choice

We had been investigating new ticketing systems for quite a while, and 168tickets was one of the companies we took a closer look at. The reasons we chose their product were because their offer was kept simple, easy to understand and very inexpensive. What they offer is great and fits our needs perfectly: from single tickets to full season passes with different pricing per event, ticket printing at home and other features which will help our office staff tremendously. What absolutely convinced me was their incredibly short response time to our requests during the set-up period, and how helpful they were in assisting us to get everything up and running. I don't think any other company could have done any better, so I highly recommend 168tickets from our experience so far. Also, every time you call or email, you deal with the same person which means you don't have to explain your problem over and over again.

Pros

+ inexpensive system + simple with lots of features + perfectly flexible and adjustable for the different needs + very helpful and qualified staff + nice people to work with + amazingly quick responses on our requests + very personal work relationship

Cons

We have not experienced any yet.

Response from 168tickets

Replied April 2010

Alexander and his management team have been great to work with. Very glad they selected us!

September 2014

Charisse from Lorain County Fair

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2014

168 Tickets makes selling tickets a breeze!!

168 Tickets makes selling tickets for our grandstand events during the Lorain County Fair so easy! The program is very user friendly and it gives us accurate accounting reports for our reports and audits. Joe is very responsive to questions - usually answering via email within minutes. This year, we did the print at home/text option and our customers loved it! If there was a con, it's that the tickets all look similar and our grandstand ushers would like each show printed on different ticket stock so they didn't have to look at them closely - but the print at home/scan option takes care of some of that issue. But I can't say enough good things about this program - it's affordable, simple to use, and we get great customer service!

August 2018

Dennis from Greene County Agricultural Society

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

168 Tickets Review

Ease of ticket ordering.

Pros

Easy to use and has a lot of functionality to cover all types of information. We like the ability of resending emails to ticket purchasers as well. Excellent service as well.

Cons

No problems at all. Will continue using 168 Tickets for upcoming events.

Response from 168tickets

Replied August 2018

Thank you for the review Dennis, it was a pleasure working with you and the rest of your group!