MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations, MaxContact...Read more about MaxContact

3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including S...Read more about 3CLogic

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concur...Read more about Bright Pattern

Create more powerful customer experiences while reducing cost and complexity so you can grow your customer relationships, empower your agents, and delight your customers. Serve customers where they are and when they want with tr...Read more about Nextiva Contact Center

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD) a...Read more about Talkdesk

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, emai...Read more about Five9

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone empowers brands to achieve these objectives on one interaction-centric platform with...Read more about NICE CXone

Mitel MiContact Center is a hybrid contact center solution that caters to businesses across various industries such as hospitality, healthcare, government, education and service providers. The solution can be accessed via web brow...Read more about MiContact Center Business

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experienc...Read more about Vonage Contact Center

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking. The system c...Read more about Ring.io

Cloud Voice for Microsoft Teams from UniVoIP Why Use Microsoft Teams as a Phone System? ● You already have M365, so maximize your existing Microsoft investment - and cut costs drastically. ● True Unified Communications - busine...Read more about UniVoIP

Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and more....Read more about Humach

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features...Read more about Ytel

RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to deliver better customer experiences. With the right tools, your agents can meet you...Read more about RingCentral Contact Center

PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations. The system offers functionalit...Read more about PhoneBurner

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexib...Read more about FluentStream

Voxco IVR is an automated voice response survey system that streamlines the delivery of self-completion surveys to a broad audience. It can operate on an inbound, outbound, or a flexible mixed method basis. In survey mode, re...Read more about Voxco IVR

VoiceGuide IVR by Katalina Technologies offers creation tools for inbound and outbound interactive voice response (IVR). The solution offers on-premise or cloud deployment and an open-source architecture for integration with other...Read more about VoiceGuide IVR

Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options. ...Read more about Ameyo

Plum Voice powers automated communications solutions - IVR systems, virtual agents, chatbots, messaging campaigns, etc. - to simplify the most frequent customer interactions. By using low-code tools on a secure, PCI- and HIPAA com...Read more about Plum Voice

Welcome to Kixie, the sales engagement platform that revolutionizes the way you do business. Designed to supercharge your sales performance, Kixie offers ultra-reliable and easily automated calling and texting features that seamle...Read more about Kixie PowerCall

Metaphor IVR+ is a cloud-based interactive voice response (IVR) solution that helps users automate their customer service process. The software integrates with communication channels in users’ company infrastructure, such as voice...Read more about Metaphor IVR+

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity. Your sales and support representatives will ...Read more about Squaretalk

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live ...Read more about Sharpen

uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and he...Read more about uContact

XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary featur...Read more about XCALLY

Alvaria CXP improves the customer experience, simplifies development and deployment of customer contact applications, makes changes and updates faster, and protectd your investment. Alvaria CXP is the only platform and toolset tha...Read more about Alvaria CXP

CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support. CallShaper enables users to...Read more about CallShaper

Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC and Noble OnQ - into a comprehensive go forward solution for inbound service and outbound engagement available on...Read more about Alvaria CX Suite

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and r...Read more about VoIPstudio

Puzzel is a cloud-based call center management solution designed for midsize and large companies. It offers automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), workforce sched...Read more about Puzzel

Omnitraq is a business intelligence solution that offers data mining and speech analytics tools for large and midsize call centers in a variety of industries. Omnitraq can capture customer interaction data from a number of so...Read more about Yactraq

LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveO...Read more about LiveOps

ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance i...Read more about ZIWO

contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and track agent performance. Its key features include dynamic call adaption, voice recording, call prioritization, ro...Read more about contactSPACE

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents...Read more about UJET

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile applica...Read more about Toky

Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include call...Read more about Dialing Innovations Call Center Application Suite

Verascape is a cloud-based call center solution that caters to businesses in a variety of industries. Key features include call logging, call recording, a progressive dialer, call scripting, escalation management and voice recogni...Read more about Verascape

Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations. Our serverless infrastructure d...Read more about Call Center Studio

CenturionCARES, Inc. designs and manufactures state-of-the-art software solutions that enable organizations of all sizes to optimize their communications infrastructure and increase operational efficiency. We’ve been helping enric...Read more about CenturionCARES

LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion interactions a year. They seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver exc...Read more about LiveVox

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice broadcast...Read more about CallFire

Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scalable and offers advanced integration capabilities. Hosted on Microsoft Azure, the contact center technology integ...Read more about IPscape

JustCall is a powerful AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, seamlessly integrating...Read more about JustCall

SmartAction's virtual agent solution leverages artificial intelligence to automate conversations in call centers. The software manages repetitive phone calls and chats in various industries, which can lead to a reduction in staffi...Read more about SmartAction Speech IVR System

Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the so...Read more about Aircall

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using int...Read more about CallTrackingMetrics

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. Cal...Read more about CallHippo

Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoint...Read more about inConcert Contact Center

Ingenius is a computer telephony integration (CTI) solution designed to help contact centers track, analyze, manage and report on customer call interactions on a unified platform. It integrates telephony systems with customer rela...Read more about InGenius

eXsight Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, ...Read more about Omnis

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction...Read more about CloudTalk

Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing t...Read more about Phonexa

wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market. With wolkvox you are offering employees and customers a platform to connect and manage voice, chat, ...Read more about wolkvox

RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce agent downtime and time between calls, so your agents spend more time making valuable customer connections and c...Read more about RingCentral Engage Voice

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to trac...Read more about AVOXI

Pronexus VBVoice is an on-premise call center solution that helps small to large enterprises build and develop interactive voice response (IVR) applications using a drag-and-drop interface. It enables users to convert text files i...Read more about VBVoice

ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It has served a variety of clients, from large outsourcers to small and medium companies, who use the solution for mul...Read more about ICR Evolution

Servetel Cloud Call Center is a hosted telephony solution that enables businesses to streamline customer service operations. It helps managers track employee productivity based on various activities including the number of answere...Read more about Servetel

Channels is a customer service solution for call centers and client success teams that offers tools including channel management, live chat, call management, eCommerce integration, contact history, and more. With Channels, users c...Read more about Channels

CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize ...Read more about CloudAgent

NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wa...Read more about NUACOM

DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant ...Read more about DCDial

Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search cal...Read more about Ringba

Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call qu...Read more about Quvu

Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications, an...Read more about Yodel

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit...Read more about Ringover

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions...Read more about CloudCall

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline an...Read more about Convirza

InfoFlo is an integrated CRM solution that can be accessed online or installed on-premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users also ha...Read more about InfoFlo

Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that ...Read more about Natterbox

Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. ...Read more about Infobip

Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail...Read more about Fonvirtual Virtual PBX

Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the ...Read more about Snapforce

Telemation is an on-premise customer relationship management (CRM) solution for call centers offered by Database Systems Corp. (DSC). Telemation provides users with its own telephony system and uses computer telephony integration ...Read more about Telemation

Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provi...Read more about Telzio

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with every...Read more about Spoke Phone

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive ...Read more about Freshcaller

MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety of channels including WhatsApp, voice, live chat and more. The platform enables organizations to track interact...Read more about MessageBird

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX ...Read more about RingCentral MVP

Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to communicate and resolve customers' queries. It provides an AI chatbot, Lili, which helps professionals automatica...Read more about Vozy

RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive v...Read more about RingByName

Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screening, transfer, blocking and more. The urgent alert module lets users broadcast text and voice messages to create pu...Read more about VoiceShot

Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing, from creating campaigns to generating leads. Key features include bulk messaging, two-factor authentication, pu...Read more about ROUTEE

Maintain a seamless customer relationship with Office24By7’s CRM software, integrated with mail, messages, and call features. This CRM software allows you to process, organize, and distribute leads and convert them into reliable c...Read more about Office24by7

Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable ...Read more about CircleLoop

With mobile and desktop capabilities, Tresta is a cloud-based business phone system that provides unlimited calling and texting from on-the-go and call scheduling and routing at the desk. Key features include dynamic caller ID, au...Read more about Tresta

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and au...Read more about GoTo Connect

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, D...Read more about VoIP.ms

Soprano Connect is a cloud-based mobile communication solution, which facilitates messaging for enterprises and government organizations. Soprano Connect provides a platform to communicate with clients and employees via SMS, RCS, ...Read more about Soprano Connect

IVM Interactive Voice Response is windows and Linux-based solution that uses interactive voice response (IVR) menu command to record messages, replay responses, transfer calls, and more on a centralized platform. It enables staff ...Read more about IVM Interactive Voice Response

Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up...Read more about Kavkom

Trying to manage your field service team with pen and paper or Excel spreadsheets? Workiz is designed for growing field service teams who need to streamline their business. We provide an all-in-one platform that makes scheduling,...Read more about Workiz

TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChie...Read more about TalkChief

Audara is a telephony and VoIP solution that helps businesses streamline processes related to call routing, chat campaign management, contact history tracking, predictive dialing, and more from within a unified platform. It allows...Read more about Audara

Replicant allows businesses to establish and manage an autonomous contact center powered by the Thinking Machine to streamline customer service operations using voice AI. Voice is the fastest and most seamless way to communicate ...Read more about Replicant

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, person...Read more about Cognigy.AI

SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dash...Read more about SparkTG VCC

Next-Gen CTI & Phone System built for Salesforce. Leverage our fully integrated power dialer, local presence, voicemail drop, Salesforce call routing, call recording, native reporting, and more with our all-in-one communication so...Read more about PhoneIQ

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and ...Read more about Dialshree

Because the world looks differently every day and BNA will follow with ease. To give your employees the complete customer view in a few square centimeters to improve the conversation. To have the suggestions for a good conversa...Read more about BNA

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, ...Read more about ULTATEL Cloud Business Phone System

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and contr...Read more about Acefone

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. We offer a wide r...Read more about Daktela

Designed for businesses of all sizes, Omnicus is a cloud-based customer service solution that helps optimize help desk processes through voice calls, SMSs, emails and more. Key features include artificial intelligence (AI), unifie...Read more about Omnicus

Kaleyra is a platform for personalizing client communications with chatbots, voice services and other tools. The solution delivers transactional messages, OTPs and promotions to customers in a timely manner. It offers applications...Read more about Kaleyra

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. ...Read more about Global Call Forwarding

80% of customers believe they’re delivering a great customer experience, but only 8% of customers agree. Businesses like yours need better visibility to determine the quality of their customer interactions and the right tools to m...Read more about Intermedia Contact Center

Effebot is a smart voice mailing service with high speed of dialing and delivery rate of up to 98%. You can Effebot for any outbound or inbound calls via the web interface or integrate it with your service via the API. Each call c...Read more about Effebot

intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, soc...Read more about Intalk.io

Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relations. Kiamo offers a smart distribution engine that selects the right advisers for each new interacti...Read more about Kiamo

Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns and manage internal team communications on a unified platform. The software allows users to access call recording...Read more about WeKall

Xtreme IVR Telephone Locator is a phone-based store locator that immediately and accurately provides the caller with directions based on their location. Xtreme IVR Telephone Locator is suitable for retailers, utility companies, no...Read more about Xtreme IVR Telephone Locator

CallVU is a mobile digital engagement solution that blends digital and interactive media with a voice channel. The platform is designed to help organizations improve efficiency and meet customers’ needs while lowering expenses and...Read more about CallVU

Botmock is a cloud-based conversational intelligence tool that helps businesses build, test and develop artificial intelligence (AI)-chatbots on a centralized platform. Professionals can create custom journeys and utilize the drag...Read more about Botmock

Go4Clients is a digital communication platform that allows companies to automate their interaction with their customers. Our goal is to make communications simple by helping you to reach your customers instantly by integrating d...Read more about Go4Clients

Drop is a cloud-based solution that helps businesses improve lead capture and marketing processes by sending ringless voicemails to prospects. Professionals can schedule campaigns and track the status of voicemails as ‘in queue’, ...Read more about Drop

Cyara's automated CX Assurance platform helps brands to deliver flawless customer experiences with less cost, effort, and risk. Cyara supports the complete CX software development lifecycle, from design to functional and regressio...Read more about Cyara

Numeración telefónica is a telephony solution that helps businesses handle call recording, routing and monitoring processes via a unified platform. It offers an interactive voice response (IVR) capability, which enables users to u...Read more about Numeración telefónica

Enghouse IVR is an interactive voice response software designed to help businesses manage calls in real-time through live speech or text messages. The platform enables managers to automatically route calls among professionals and ...Read more about Enghouse IVR

Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversat...Read more about Steam-connect

Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer communication platform for remote customer-facing teams to use. The end goal is to create positive an...Read more about Exotel

Doocti in an IVR and predictive dialer solution that allows businesses to seamlessly integrate the platform with several third-party CRMs, helpdesks and other solutions. It allows customer-facing agents to automatically receive an...Read more about Doocti

Evolve IP’s omnichannel contact center helps organizations manage voice, telephonic, email and other communications on a centralized portal. The platform allows managers to manage operations in real-time and gain visibility into t...Read more about Contact Center as a Service (CCaaS)

Easycall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. Easycall Cloud provides various fe...Read more about EasyCall Cloud

Smart IVR is an interactive voice response platform designed to streamline call routing and automated phone services for contact centers and enterprises. It enables companies to create customized self-service phone applications an...Read more about Smart IVR

Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries. The software has key features like IVR for interacti...Read more about Diabolocom

InterCloud9's Voice Messaging and IVR system is all in one CMS Contact Management Solution. With the help of our voice broadcasting feature, your pre-recorded message will be delivered simultaneously to one or hundreds of contacts...Read more about IVR Voice Messaging

The TENIOS Voice API enables the integration of speech services into your cloud telephony via common web technologies (https, REST). The Voice API bundles a number of functions that allow software applications to initiate and rece...Read more about TENIOS Voice API

Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the use of automated call, text, email, and voice first SPLICE Software support businesses of all sizes in creating engaging and effec...Read more about SPLICE Dialog Suite

ReadSpeaker is a cloud-based API that converts text input into high-quality natural-sounding audio. Developers can integrate the ReadSpeaker API into their websites and applications to make it possible for people with visual impai...Read more about ReadSpeaker

CALLR is an IVR software that helps businesses stay at the center of relationships. Embed calls into the stack and become an indispensable part of every discussion, so teams can monetize, understand, and control transactions. Adm...Read more about CALLR

MyOperator is a cloud-based business communication platform that provides businesses with tools to streamline customer interactions and improve sales processes. Professionals can use the dashboard to maintain a record of calls and...Read more about MyOperator

TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR service system and more. TeleCMI provides advanced call management features like call recording, call history, call...Read more about Telecmi

KloudTalk is a feature-rich Business Phone System which is hosted in Cloud to improve communication and collaboration for small to mid sized and large businesses. Some of the major features offered by KloudTalk are as described be...Read more about Kloudtalk

Inference Studio is an intelligent virtual assistant (IVA) software that helps businesses of all sizes deploy self-service customer support and automate daily tasks managed by live agents. It allows developers to build, deploy and...Read more about Inference Studio

Voximal is a VoiceXML browser for Asterisk that integrates cloud speech services like Google Speech API, IBM Watson Speech-To-Text, Azure Bing Speech, but keeps on-premise capability thanks to UNIMRCP connector. Voximal is compl...Read more about Voximal

Telemo is an AI-powered customer experience platform for contact centers. It caters to businesses seeking to enhance customer service with intelligent automation. The platform integrates artificial intelligence (AI) chatbots, omni...Read more about Telemo

Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows compani...Read more about Odigo

Onlim is a conversational AI platform designed to help small to large businesses streamline communication with customers across multiple channels. Features include traffic analysis, natural language processing, data modeling, and ...Read more about Onlim

CloudShope offers customized and unified cloud-based solutions for secured business communications using IVR capabilities and artificial intelligence technology....Read more about CloudShope

Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephone systems and mobiles services on a unified platform. It offers a customer relationship management (CRM) solution...Read more about Jet Interactive

Gupshup enables businesses to build engaging conversational experiences seamlessly across channels like WSMS, WhatsApp, Instagram, Mobile Web, Voice, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, In-app amongst...Read more about Gupshup

USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere in...Read more about USAN Contact Suite for Amazon Connect

Voice Clearity provides technology such as call processing systems and services for businesses of any size. Voice Clearity specializes in cloud-based technology including interactive voice response (IVR) & Customized interactive...Read more about Voice Clearity

Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. It makes it possible for every voice on every call to be truly heard. Uniphore is the global...Read more about Uniphore

San Softwares provides unbeatable IVR services in India with SanIVR, the ultimate software for call center agents. By prioritizing customer calls based on their urgency, SanIVR enables quick and efficient resolution of issues. You...Read more about SanCCS

BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations ...Read more about BeInContact

55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, Whatsapp and other channels. The platform enables organizations to streamline operations related to customer servi...Read more about 55PBX

AI-Powered Voice Assistants is a conversational marketing software designed to help businesses optimize communications using natural language processing and speech recognition functionality. The platform enables managers to record...Read more about AI-Powered Voice Assistants

CCaaS platform for enterprises of all sizes featuring robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built-in AI tools. Thrio offer...Read more about Thrio

Inxide by Increso is a cloud-based customer communications solution, designed to help contact centers of all sizes personalize client interactions using different technologies such as biometric authentication, smart speaker, Natur...Read more about Increso

Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of companies with scalable & robust Cloud-based business communication solutions. Its innovative solutions in Voice, Vi...Read more about Knowlarity

Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their agents’ productivity. The software provides the necessary tools to allow agents to deliver answers and su...Read more about Vocalcom Hermes360

Vocalcom Salesforce Edition is a cloud contact center specifically developed for Salesforce. Users are provided immediate and real-time access to a customer's entire history of interactions all on one screen. Incoming calls can be...Read more about Vocalcom Salesforce Edition

Fonada offers voice, SMS, and AI-enabled solutions to help businesses connect, inform, and sell cost-efficiently and help teams become a household name. Administrators can automate inbound calls, send bulk voice SMS and mask numbe...Read more about Fonada

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online ...Read more about Lifesize

ClearTouch is a cloud-hosted contact center platform provider that enhances the customer experience of organizations across financial services and insurance, healthcare, BPOs, ARM/Collections, eCommerce, and automotive, among othe...Read more about Cleartouch Cloud Contact Center Platform

Changes to the contact center environment are hard to handle and sometimes even cause a negative impact on your business. Although it is critical, changes are inevitable. Improper contact center infrastructure deployment and opera...Read more about Pointel DCCM

PBXPlus helps firms achieve enhanced growth through complete control of in-house communication systems with advanced IVR tools, dialing features, and system integrations. Managers can use the software to increase their global outr...Read more about PBXPlus

Dialics offers international call tracking software. It provides customers with phone numbers in 50 countries. Businesses can set up advertising campaigns based on analytiсal insights from inbound calls. Dialics caters to marketin...Read more about Dialics

Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics. Nectar Des...Read more about Nectar Desk

Highly engaged agents deliver superior CX that lead to higher customer loyalty. But businesses treat their contact centers as cost units and don’t empower their agents to deliver business value. HGS Agent X enables front-line agen...Read more about HGS Agent X

Expertflow Speech AI Connector supports the integration of Google Dialogflow, Spacy.io, Amazon Lex, LumenVox, Microsoft Cognitive Services, Sestek, Rasa.ai & PerspectiveAPI.com with a Contact center for Conversational IVR. It also...Read more about Speech AI Connector

Amazon Connect - Cloud contact center. Superior low-cost customer service using machine learning. In minutes, you can set up a contact center that can scale to support millions of customers. You can use Amazon Connect to create h...Read more about Amazon Connect

Salesforce-only. Fastcall is a "powered by Twilio" CTI solution for phone, video, SMS, and mobile that is 100% dedicated to and built for Salesforce. Fastcall helps businesses using Salesforce sell faster and close more deals by e...Read more about Fastcall

Smart Automation Platform is a cloud-based customer experience platform that enables companies to deliver personalized customer experiences across channels. The platform is designed for midsize to large enterprises across various ...Read more about Smart Automation Platform

Trring Me is a multi-platform marketing solution with a stronghold in all the major sectors for automation and networking. Here you will find the best use cases of industry and its types. We are open customizers as per your prop...Read more about Trring Me

Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface. It leverages Amazon Connect as its ACD and the AWS eco-system to manage an omnic...Read more about Dextr

IVRy is an AI powered CRM software solution focused on improving the efficiency of business development teams. The software offers a suite of features that enable managers to quickly identify and route inbound or outbound calls, o...Read more about IVRy

SOGEDES.X is a cloud-based calll center solution that offers unique experiences for customers and employees. It helps users view contact information and automate tasks for agents. It includes clear routing settings and drag-and-...Read more about SOGEDES.X

Speechactors is AI-Driven Text to Speech Generation cloud tool. You can easily convert the text into natural human-sounding speech and download it as an MP3 file instantly. The platform offers voice styles in various tones such a...Read more about Speechactors

Businesses can't hire enough agents to keep every customer happy, so Mosaicx uses conversational AI to create an agent-like experience without a human agent. This creates fast, easy, personalized service experiences, which increas...Read more about Mosaicx

Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound dialing, interactive voice responses (IVRs), missed call services, virtual mobile numbers, and toll-free numbers...Read more about Voice Solution

Rinkel is telephone software designed by entrepreneurs for entrepreneurs. Ordering and setting it up is extremely easy; you just have to choose a phone number (or request number porting if you already have a fixed line number), ch...Read more about Rinkel

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer jour...Read more about Weave

DENmaar Guardian is a MH/SA suite. Handle clinical, administrative, and insurance revenue cycle management all within a single platform. High level of functionality, includes scheduling, e-prescribe, telehealth, eligibility and be...Read more about DENmaar Guardian

Twilio is the worlds leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means...Read more about Twilio

Experience seamless collaboration with 8x8 Work. 8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with...Read more about 8x8 Work

Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather...Read more about Cordless

What if we told you that you could call your phone contacts directly from Microsoft Teams? That's what our VoIP business telephony solution offers: TeamsPhony! You manage your business calls with your Microsoft Teams application...Read more about TeamsPhony

Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across various endpoints, handle communication errors, optimize application settings, and more. Key features include data sec...Read more about SignalWire

Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features to run your business on your terms with efficiency. With advanced calling and routing option...Read more about Zoho Voice

Teleforce is a communication suite that helps businesses streamline their communication management operations. Its features, like TeleCRM, TeleAI, and TeleVoice, enable seamless integration of voice, SMS, email, video conferencin...Read more about Teleforce

telKosh is a top provider of Cloud Communications Platform services. We specialize in helping businesses improve their communication by offering personalized and customizable Bulk SMS solutions. Our goal is to assist you in expand...Read more about Telkosh Global Communication

VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set personalized schedules. The traffic analysis module helps provide detailed outgoing and incoming telephone traffic r...Read more about VIS Centralino in Cloud

Sparrow is a productivity suite that combines multiple customer experience tools with a unified agent desktop, including customer relationship management (CRM), ticketing, surveys, sentiment analysis, chatbots, and business intell...Read more about Sparrow

Sycurio provides PCI compliance solutions and omnichannel payment experience technologies for contact centers, CCaaS platforms and developers of applications and services that require robust and flexible payment services integrati...Read more about Sycurio.Voice

Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, orchestrate, measure, and improve conversations with customers thanks to an extended Cloud Contact Center and Voi...Read more about Eloquant

Zappix redefines patient care and elevates outcomes. By seamlessly connecting with patients through various digital devices, Zappix enables a new level of personalized and responsive communication. This patient engagement solution...Read more about Zappix Digital Patient Engagement

This software solution is designed to provide a comprehensive and easy-to-use tool for managing incoming calls. The Akkadian Console empowers busy operators, receptionists, and office administrators at countless companies to effor...Read more about Akkadian Console

Verint IVR is a cloud-based platform that provides personalization and intelligence to your call flow. It can detect potential fraudsters, analyze goal completion, and automate interactions. This artificial intelligence-based plat...Read more about Verint IVR

YoDial is a contact center solution that caters to small businesses. Employees can download and install the softphone. With YoDial's integrated contact manager, professionals can manage their contacts within the system. Whether ma...Read more about YoDial

CalLite CRM represents an advanced software designed specifically for call centers, offering the optimal choice to enhance the performance of your contact and call center. It is a flexible, customizable, and intuitive solution des...Read more about CalLite CRM

Financial Cloud's Payment IVR provides your customers with a sophisticated telephony system that adapts in real-time according to user-specific information and real-time data. This enables tailored interactions with callers, add...Read more about Financial Cloud Payment IVR

iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicemail, phone tree and call routing features. iPlum is a mobile VoIP application that helps businesses receive and m...Read more about iPlum

*astTECS IVR simplifies communication management, saving time and resources. It enhances efficiency by automating call routing and ensuring smooth handling of high call volumes. With customizable voice menus and call flows, busine...Read more about *astTECS IVR

*astTECS is a pioneering provider of AI-powered IP PBX solutions, dedicated to transforming the business communication landscape. With a focus on innovation and efficiency, *astTECS offers cutting-edge features that revolutionize ...Read more about AI IP PBX

Dastia is a tool that helps businesses know which marketing channels generate the most sales, track sales calls, and manage leads in order to close more deals. This call tracking and lead management solution collects valuable insi...Read more about Dastia

Natural Speaker text to speech service accurately converts text into natural sounding voice using the latest Cloud AI technologies. Our advanced algorithms are able to analyze and understand the context and structure of the text, ...Read more about Natural Speaker