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Mental Health EHR Software


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drchrono EHR logo
 
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
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drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
 
AdvancedMD logo
 
AdvancedMD is an integrated medical software suite for independent practices. Products include practice management, electronic health records (EHR), telemedicine, patient relationship management, online reputation management, big data... Read More
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362
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AdvancedMD is an integrated medical software suite for independent practices. Products include practice management, electronic health records (EHR), telemedicine, patient relationship management, online reputation management, big data... Read More
 
NueMD logo
 
NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
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NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
 
iSALUS EHR logo
 
iSALUS Healthcare offers a fully-integrated electronic health records (EHR), practice management and billing services solution with a host of features to support small to mid-sized practices. This system is flexible and securely accessible... Read More
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iSALUS Healthcare offers a fully-integrated electronic health records (EHR), practice management and billing services solution with a host of features to support small to mid-sized practices. This system is flexible and securely accessible... Read More
 
NextGen Healthcare logo
 
Integrated, interoperable Behavioral Heath EHR solution to navigate the SAMHSA transition (CCBHC/DCO). This software allows BH groups to scale to treat the whole client with in-house reporting functions.
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Integrated, interoperable Behavioral Heath EHR solution to navigate the SAMHSA transition (CCBHC/DCO). This software allows BH groups to scale to treat the whole client with in-house reporting functions.

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Kareo Clinical EHR logo
 
Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
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Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
 
WRS Health logo
 
WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
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WRS Health is a cloud-based integrated EHR, practice management and billing management solution designed to helps medical professionals streamline the core activities of their practice. The solution offers EHR, medical billing, patient... Read More
 
A+ DELPHI Psychotherapy Billing Software logo
 
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
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A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
 
The Valant Behavioral Health EHR logo
 
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
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Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
 
Practice EHR logo
 
Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family medicine,... Read More
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Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family medicine,... Read More

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ClinicSource Therapy Practice Management logo
 
ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
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ClinicSource Therapy Practice Management Software by Ingenium Business Solutions, Inc. provides a therapy-specific system with customized reporting templates for multiple therapy types. The integrated billing component works hand... Read More
 
MedicsPremier by Advanced Data Systems logo
 
MedicsPremier is a practice management software that helps in processing EDI transactions. MedicsPremier EDI allows for automated reconciliation of EOBs (ERAs) and insurance verification, which can be processed in batch mode by appointment... Read More
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MedicsPremier is a practice management software that helps in processing EDI transactions. MedicsPremier EDI allows for automated reconciliation of EOBs (ERAs) and insurance verification, which can be processed in batch mode by appointment... Read More
 
MedEZ logo
 
MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More
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MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More
 
MedicsDocAssistant by Advanced Data Systems logo
 
MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More
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MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More
 
Azalea Health logo
 
Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
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Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More

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CAM by Celerity logo
 
Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
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Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
 
Qualifacts CareLogic Enterprise logo
 
CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More
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CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More
 
CGM DAQbilling logo
 
DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read More
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DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read More
 
BreezyNotes EHR logo
 
BreezyNotes EHR is an integrated cloud-based practice management solution for mental health professionals. The software is a full suite of applications for small to mid-sized practices and helps in automating daily office functions. Featured... Read More
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BreezyNotes EHR is an integrated cloud-based practice management solution for mental health professionals. The software is a full suite of applications for small to mid-sized practices and helps in automating daily office functions. Featured... Read More
 
RxNT logo
 
RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. The three products are available for purchase in standalone form or within an integrated suite. They are accessible on any connected mobile device... Read More
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RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. The three products are available for purchase in standalone form or within an integrated suite. They are accessible on any connected mobile device... Read More
 

FrontRunners for Mental Health, May 2017

Powered by Gartner Methodology

What Is the FrontRunners Quadrant?

A Graphic of the Top-Performing Mental Health EMR Products

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.

To create this quadrant, we evaluated over 150 Mental Health Electronic Medical Record (EMR) products. Those with the top scores for their capability and value made the quadrant.

Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).

Is One Quadrant Better Than the Others?

Nope, Products in Any Quadrant May Fit Your Needs

Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their price/cost) that makes them stand out in the race for small business software success.

FrontRunners has four sub-quadrants:

  • Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.
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  • Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.
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  • Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.
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  • Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.

Why? To even be considered for this FrontRunners, a product had to meet a minimum user rating score of 2.5 for capability and 2.0 for value. This means that all products that qualify as FrontRunners are top-performing products in their market. They appear in the quadrant in relation to how their peers performed.

For some buyers, a specific FrontRunners sub-quadrant might be best. For example, practices that aren’t planning on using non-essential EMR functionalities, such as voice and handwriting recognition or Global Assessment of Functioning (GAF) chart integration, may prefer a solution with a lower capability score.

On the other hand, practices with greater needs may opt for multi-featured products more likely to be found on the right half of the quadrant.

You can download the full FrontRunners for Mental Health report here. It contains individual scorecards for each product on the Frontrunners quadrant.

How Are FrontRunners Products Selected?

Products Are Scored Based on User Reviews and Other Data

You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.

To be considered at all, products must have at least 10 reviews and meet minimum user rating scores. They also have to offer a core set of functionality—for example, charting, order entry, decision support and more—and must explicitly support mental health professionals.

From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.

Got It. But What if I Have More Questions?

Check Out Our Additional Resources!

For more information about FrontRunners, check out the following:

  • Check out the "FrontRunners FAQ for Technology Providers," linked at the top of this page, for more detailed answers and information about how it works.
  •  
  • Check out the complete FrontRunners methodology to understand the scoring.

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs.
  •  
  • Or, talk to one of our experienced software advisors about your needs—it’s quick, free, and there’s no-obligation—by calling (844) 687-6771.

One Last Thing—How Do I Reference FrontRunners?

Just Follow Our External Usage Guidelines

Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

10to8
A+ DELPHI Psychotherapy Billing Software
A.I.med
AbelMed
Absolute EMR
AccuMed
AccuPoint
Acuity Scheduling
AdvancedMD Practice Management
AlphaFlex
AppointmentsEverywhere
AWARDS by Foothold Technology
AZZLY a2z Charting
BestNotes
BlueEHR
BreezyNotes EHR
CAM by Celerity
CareRecord
CareTracker
CareVoyant for Outpatient
CentralReach
CGM Clinical
CGM DAQbilling
ClientTrack by Eccovia Solutions
Clinician's Desktop
ClinicMind
ClinicSource
ClinicTracker Connect
CoCENTRIX Coordinated Care Platform
CollaborateMD
Counselog
CounSol.com
DELPHI32
DOCISS EMR
Dr Cloud EMR
DrFirst Rcopia-MU
e-MDs Chart
EHR YOUR WAY
electronic Clinical Record by TenEleven Group
Empathic Clinical
EMRx
EncounterWorks
Epitomax
eRecord
Essentia EMR
eTHOMAS
Eyefinity OfficeMate
EZClaim
FreeDOM MD
HARMONY Medical
Healthpac
HIPAA Compliance Software
InputHealth
IntakeQ
Intergy Practice Management System
iSALUS EHR
Kipu Systems
LytecMD
MastermindEMR
MCIS Clinicals
Med+DBase
MedClarity
MEDENT
MedEZ
MedicsDocAssistant EHR
MedicsPremier
Medisoft Clinical
MEDITECH EHR
MedLedger
MedPointe
Mentegram Notes
MindLinc EMR
MPM by eMedical Systems
My Clients Plus
myEvolv by Netsmart
Navicure
Netsmart Insight
Netsmart myAvatar Suite
NEXconnex
NextStep
Nightingale
NUBooking
OpenEMR by Open Med Practice
Optum Physician EMR Suite
Orchestra One
Oscar EMR by Oscar McMaster
PatientClick Suite
Penelope by Athena
Practice EHR
Practice Mate
Practice Perfect EMR
PracticeSuite
Procentive
PsychConsult Provider
PsychReport
Psyquel
QuicDoc
QuickPractice
Radekal
SHIFT by Aura Interactiva
Shrinkrapt
SilverTree
SimplePractice
simplifyMD
SmartCare by Streamline
SOS Suite
Speedy Claims
SpringCharts EMR
T.O.V.A.
TheraManager
TheraNest
Therapy Appointment
Therapy Partner
TherapyCharts
TherapyMate
TherapyNotes
Therasoft Online
ThinkHealth
Titanium Schedule
TM3
uniwide HIMS
vCita LiveSite
ViSolve Medical Billing Module
WEBeDoctor
WeCounsel
Welligent EHR
WritePad EMR by 1st Provider's Choice
WRS Health
YellowSchedule

Buyer's Guide

by Gaby Loria,
Market Research Associate
Last Updated: August 16, 2017


Electronic medical record (EMR)/electronic health record (EHR) systems for mental and behavioral health providers have unique features and capabilities specifically for counselors, mental health clinics and group practices. We created this guide to help you understand your options and evaluate the best fit for you.

Here's what this guide will cover:

What Is Mental Health Software?
Common Features of Mental Health Software
What Type of Buyer Are You?
Market Trends to Understand

What Is Mental Health Software?

There are a number of features unique to the mental health field that you'll want to look for in a software system. For example, leading systems offer charting templates for evaluation and the digitization of progress notes, automated coding to ensure highest possible E/M codes and medication and prescription management tools. Additionally, software for psychiatrists, psychologists and behavioral centers often have e-prescribing to electronically generate prescriptions and the proper documentation, and a laboratory request interface to track patient lab results.

Software for mental health professionals is also often referred to as "therapy software." Though the terms are often used interchangeably, "mental health software" tends to connote more robust functionality that may be beneficial for large practices or clinics, whereas "therapy software" may include more basic functionality that is sufficient for solo practitioners.

Common Features of Mental Health Software

When selecting a mental or behavioral health EMR, providers should consider other features necessary to improve efficiency and care at their agency or facility. For example, some psychiatry electronic medical records allow you to create and store custom, reusable notes in a database for quick retrieval during a patient encounter. Others will need administrative features like a calendar application or patient scheduling system for clinical appointments.

Billing analytics in Kareo

Billing analytics in Kareo software

Here are some of the capabilities to consider:

Workflow management Make sure your system facilitates point of care and supports, rather than interferes, with your opportunities for direct patient interaction, thus supporting the way you do business.
Advanced note management Mental and behavioral health specialists may need to access their old notes quickly to review previous sessions. Behavioral health electronic health records software should allow for easy retrieval and viewing of the notes and assessment in multi-axial format.
Specialty EMR templates Specialty psychiatric SOAP notes templates include anxiety, depression, delirium, mania, psychosis, eating disorders, addiction, personality disorders, suicide and more. Providers can use the pre-existing templates or, if desired, customize them even further.
GAF charts Monitor the severity of mental or behavioral factors with a graphical depiction of ongoing progress, rating the social, occupational and psychological functioning of a patient through Global Assessment of Functioning (GAF).
Specialty ICD-9 billing & coding Many mental and behavioral health specialists have needs unique to their practice, depending on their area of focus. A strong solution will provide detailed billing support without the clutter of additional codes you don’t need.

What Type of Buyer Are You?

There could be several reasons why a mental health medical practice is seeking EMR software:

Moving from paper to digital records. Many practices are practically buried in paper charts. By moving to a digital system, these offices can reduce clutter and increase accuracy.

Replacing outdated systems. A common complaint from software buyers often refers to the age of a system and it’s inability to perform as quickly or efficiently as newer applications. Other reasons: some older systems are no longer supported by the vendor, and new systems are likely to have updated features to meet federal requirements.

Integrating applications into one system. Double entry into various systems that perform different tasks wastes a lot of time. Practices seek more integration of software, and many modern systems offer combined applications or the ability to connect different systems together.

Market Trends to Understand

There are several trends happening in electronic medical records for mental health and psychiatry software. Here are a few you should consider as you select a product and vendor:

  • ONC-ATCB certification. Perhaps the most significant trend in psychiatric software and mental health systems is the U.S. government-backed move towards electronic medical records (EMR) adoption. A major component of the American Recovery and Reinvestment Act (signed into law by President Obama in 2009) is the Health Information Technology for Economic and Clinical Health (HITECH) Act, which offers a “carrots and sticks” plan for medical offices to adopt mental health electronic health records. Qualified practices can earn up to $44,000 in reimbursements in the form of increased Medicare and Medicaid premiums. To qualify, mental and behavioral health professionals have to show “meaningful use” of ONC-ATCB-certified mental health EHR software.
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  • Guidelines for Stage 2 of HITECH were announced in early 2012, and the deadline for physicians to become meaningful users was set for three years later. Those that fail to qualify will face decreased Medicare and Medicaid payments. For those evaluating mental health software, one major deciding factor should be whether it’s certified or not.
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  • Mobile device support. The number of doctors and medical professionals bringing their mobile devices to work and accessing data on the go—via smartphones, tablets etc.—is growing. Psychology practice management software and psychiatry EMR software vendors are responding by offering more support for wireless devices. Some are even offering native apps for various operating systems (Apple, Android, Windows). When evaluating mental and behavioral health EHR software, consider what you’ll need in terms of mobile support.
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  • Software as a Service (SaaS). The number of buyers interested only in Web-based EMR mental health systems is climbing at a steady rate. As cloud computing catches on in other industries, it is emerging quickly in healthcare as well. Common reasons for behavioral health software adoption include remote access, lower upfront costs and reduced IT burden. Also, developments in HIPAA compliance, data security and encryption, server reliability and data backup make Web-based behavioral health electronic health records viable alternatives for mental health practices.

Free Download:
Mental Health Software Pricing Guide

Free Download:
Medical Software Buyer's Toolkit

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