Software Advice has helped hundreds of small practices choose the right patient engagement software to develop better patient-provider relationships. How does it work?

Patient Engagement Software


Sort by:
 
Sort by:
 
drchrono EHR logo
 
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
Rating:            (344)
Rating:
        (344)
Price:
Advisor Recommendations:
340
Platforms:
Deployment:
Business Size:
S
M
L
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
 
AdvancedMD logo
 
AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and... Read More
Rating:            (461)
Rating:
        (461)
Price:
Advisor Recommendations:
302
Platforms:
Deployment:
Business Size:
S
M
L
AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and... Read More
 
athenahealth EHR logo
 
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
Rating:            (603)
Rating:
        (603)
Price:
Advisor Recommendations:
127
Platforms:
Deployment:
Business Size:
S
M
L
athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
 
Kareo Clinical EHR logo
 
Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
Rating:            (518)
Rating:
        (518)
Price:
Advisor Recommendations:
94
Platforms:
Deployment:
Business Size:
S
M
L
Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
 
Compulink Healthcare Solutions logo
 
Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management,... Read More
Rating:            (139)
Rating:
        (139)
Price:
Advisor Recommendations:
77
Platforms:
Deployment:
Business Size:
S
M
L
Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management,... Read More

Call us for a free FastStart Consultation: +1 844 746 1795


 
Intergy by Greenway Health logo
 
Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Intergy, part of the Greenway Health suite, is available as both a web-based and on-premise... Read More
Rating:            (58)
Rating:
        (58)
Price:
Advisor Recommendations:
71
Platforms:
Deployment:
Business Size:
S
M
L
Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Intergy, part of the Greenway Health suite, is available as both a web-based and on-premise... Read More
 
PrognoCIS by Bizmatics logo
 
PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
Rating:            (266)
Rating:
        (266)
Price:
Advisor Recommendations:
70
Platforms:
Deployment:
Business Size:
S
M
L
PrognoCIS is a cloud-based ICD-10 compliant and MU certified EMR solution which helps medical facilities and practitioners to manage patient medical recording. The software comprises of integrated modules for EHR, Practice Management,... Read More
 
CareCloud Charts logo
 
CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and... Read More
Rating:            (265)
Rating:
        (265)
Price:
Advisor Recommendations:
60
Platforms:
Deployment:
Business Size:
S
M
L
CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and... Read More
 
A+ DELPHI Psychotherapy Billing Software logo
 
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
Rating:            (37)
Rating:
        (37)
Price:
Advisor Recommendations:
56
Platforms:
Deployment:
Business Size:
S
M
L
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
 
ECLIPSE Practice Management Software logo
 
In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More
Rating:            (216)
Rating:
        (216)
Price:
Advisor Recommendations:
55
Platforms:
Deployment:
Business Size:
S
M
L
In 1985, a chiropractor and software developer teamed up to create ECLIPSE, an ONC certified Complete EHR now used by thousands of providers nationwide. Designed for single practitioners, ECLIPSE is routinely used by multi-disciplinary... Read More

Call us for a free FastStart Consultation: +1 844 746 1795


 
The Valant Behavioral Health EHR logo
 
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
Rating:            (125)
Rating:
        (125)
Price:
Advisor Recommendations:
45
Platforms:
Deployment:
Business Size:
S
M
L
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
 
Aprima EHR logo
 
Aprima EHR is designed to take advantage of mobile hardware including the Aprima Mobile smartphone app for tablets, touchscreens and smartphone devices. Aprima is suitable for physicians in primary care and more than 70 specialties... Read More
Rating:           (47)
Rating:
        (47)
Price:
Advisor Recommendations:
41
Platforms:
Deployment:
Business Size:
S
M
L
Aprima EHR is designed to take advantage of mobile hardware including the Aprima Mobile smartphone app for tablets, touchscreens and smartphone devices. Aprima is suitable for physicians in primary care and more than 70 specialties... Read More
 
CureMD logo
 
CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
Rating:            (43)
Rating:
        (43)
Price:
Advisor Recommendations:
40
Platforms:
Deployment:
Business Size:
S
M
L
CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
 
NextGen Healthcare logo
 
NextGen Healthcare is cloud-based electronic health records (EHR) and practice management solution for small, midsize and large practices. It is designed for specialties including behavioral health, ophthalmic medicine, orthopedics,... Read More
Rating:            (1029)
Rating:
        (1029)
Price:
Advisor Recommendations:
38
Platforms:
Deployment:
Business Size:
S
M
L
NextGen Healthcare is cloud-based electronic health records (EHR) and practice management solution for small, midsize and large practices. It is designed for specialties including behavioral health, ophthalmic medicine, orthopedics,... Read More
 
WebPT logo
 
WebPT is a cloud-based, multi-product platform for outpatient physical, occupational and speech therapy clinics. At its core, WebPT is an electronic medical records (EMR) system that enables therapists to produce and store patient... Read More
Rating:            (321)
Rating:
        (321)
Price:
Advisor Recommendations:
35
Platforms:
Deployment:
Business Size:
S
M
L
WebPT is a cloud-based, multi-product platform for outpatient physical, occupational and speech therapy clinics. At its core, WebPT is an electronic medical records (EMR) system that enables therapists to produce and store patient... Read More

Call us for a free FastStart Consultation: +1 844 746 1795


 
ChiroTouch logo
 
ChiroTouch is an electronic health records (EHR) and practice management system designed specifically for small to midsize chiropractic practices. It combines electronic health records, billing, patient scheduling, outcomes assessments... Read More
Rating:            (495)
Rating:
        (495)
Price:
Advisor Recommendations:
34
Platforms:
Deployment:
Business Size:
S
M
L
ChiroTouch is an electronic health records (EHR) and practice management system designed specifically for small to midsize chiropractic practices. It combines electronic health records, billing, patient scheduling, outcomes assessments... Read More
 
MDConnection logo
 
MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing,... Read More
Rating:            (19)
Rating:
        (19)
Price:
Advisor Recommendations:
33
Platforms:
Deployment:
Business Size:
S
M
L
MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing,... Read More
 
EHR YOUR WAY logo
 
EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse,... Read More
Rating:            (53)
Rating:
       (53)
Price:
Advisor Recommendations:
27
Platforms:
Deployment:
Business Size:
S
M
L
EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse,... Read More
 
InSync logo
 
InSync Healthcare Solutions EMR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EMR and practice management (PM) product... Read More
Rating:            (46)
Rating:
        (46)
Price:
Advisor Recommendations:
26
Platforms:
Deployment:
Business Size:
S
M
L
InSync Healthcare Solutions EMR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EMR and practice management (PM) product... Read More
 
ChartLogic EHR Suite logo
 
ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex... Read More
Rating:            (40)
Rating:
        (40)
Price:
Advisor Recommendations:
26
Platforms:
Deployment:
Business Size:
S
M
L
ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex... Read More
 

Buyer's Guide

by Lisa Hedges,
Content Analyst
Last Updated: July 13, 2018


Patient engagement has become the engine for running a successful medical practice. It can involve anything from the use of patient portals, which allow patients to securely engage with the a through self-service, to communication between providers and patients via other channels such as secure messaging and email marketing.

Patient engagement software enables medical practices to engage with patients throughout the time of care and also significantly lessens the repetitive daily tasks of medical staff. The market for patient engagement software is growing fast, but many practices still aren't sure what the software does and how it fits into their medical practice.

This buyer's guide will help you better understand this market, determine whether you're ready for patient engagement software and give you the information you need to select the best tool for your practice.

Here's what we'll cover:

What Is Patient Engagement Software?
Common Functionality of Patient Engagement Software
What Type of Buyer Are You?
Benefits of Patient Engagement Software
Market Trends to Understand
Key Considerations

What Is Patient Engagement Software?

Patient engagement software allows physicians to communicate with patients, manage the patient-provider relationship and offer various medical and educational resources to patients.

Patient engagement software may appear to resemble a patient portal, since both offer engagement between providers and patients. However, a true patient engagement system offers more than what a simple patient portal offers. In general, patient engagement software combines various aspects of medical software, such as medical billing, practice management, customer relationship management (CRM) and marketing automation.

Common Functionality of Patient Engagement Software

Vendors offer a variety of functional breadth and depth in their patient engagement software platforms. Here are some of the most common capabilities:

Secure messaging Enables providers and patients to communicate in a safe and encrypted manner.
Patient scheduling Allows patients to search for and book appointments online. Can be integrated with the practice's EMR or EHR system.
Appointment reminders Enables medical staff to remind patients of scheduled clinic visits through email, text message or recorded messages so they spend more time with patients in the office rather than on the phone.
Patient registration Allows patients to fill out new patient forms electronically and provide their health history, medication lists etc.
Patient document management Enables patients to view, download and transmit their health reports, lab results and other medication summaries from one provider to another.
Patient education Includes educational and medical resources that are delivered to patients online. The software enables physicians to preselect medical content for specific patients, or content is automatically selected based on medical conditions.
Bill payment Shortens the revenue cycle by offering more payment options to patients.

What Type of Buyer Are You?

Before you start evaluating patient engagement software options, you'll want to know what buyer category you belong to and any unique considerations for your situation. Providers considering patient engagement software will fall into one of the following categories:

Small practices (one to five physicians). You are likely looking to deploy patient engagement software in an effort to grow your patient base. Most cloud-based patient engagement platforms would be suitable for you, since they often offer subscriptions on a per user basis. Look for platforms that offer features such as online form filling for new patients, which will be a big time saver for growing practices.

Midsize practices (six to 25 physicians). You're interested in providing added value to your existing patients as well as adding new patients. You likely have straightforward requirements that are met by most cloud-based systems. Look to features such as online appointment scheduling, appointment reminders and patient education to improve the patient experience.

Appointment reminders on Nextech's patient engagement mobile platform

Appointment reminders on Nextech's patient engagement mobile platform

Large practices (25+ physicians). You'll likely fall into this category if you're a multiple specialty clinic and/or have a large number of providers. You should look at scalable, robust solutions that integrate with your existing technology. For example, integrated bill payment features offered by patient engagement systems can make your revenue cycle more efficient.

Benefits of Patient Engagement Software

Practices implementing patient engagement software stand to benefit in a variety of ways. The key benefits include:

  • Enhanced patient satisfaction. By using technology to engage with patients as well as improve the process of patient care, medical practices should notice an increase in patient satisfaction. Features such as secure messaging and online appointment scheduling will enhance the overall patient experience.
  •   
  • Improved quality of care with fewer readmissions. Patient engagement software can deliver personalized educational resources electronically to patients, sometimes in the form of videos or other interactive media. This can lead to higher engagement levels on the parts of the patients and their families, reducing the need for readmission or unnecessary trips to the office or clinic.
  •   
  • Better decision-making. It is well known that teamwork and collaboration provide better results. Patient engagement software promotes collaboration between physicians and patients, which can lead to more effective decision-making regarding care.

Market Trends to Understand

As you search for patient engagement software, be sure you're informed about these latest related trends:

  • Availability of mobile apps. Everything is going mobile and patient engagement software is no exception. Many vendors offer mobile apps so physicians, medical staff and patients can access the software on their mobile devices. The portability and convenience of mobile devices allows physicians to engage with patients on the move. In addition, patients also get access to secure messages and notifications from any location, thus enhancing the patient experience.
  •   
  • Shift to cloud-based software. Most buyers will seek patient engagement software that operates in the cloud and requires minimal IT infrastructure, low upfront costs and maximum accessibility. Several vendors offer cloud-based patient engagement software, and buyers should be ready to evaluate them. The exception is larger medical practices that are already using on-premise EHRs, which might want to consider licensed patient engagement systems depending on their specific requirements.

Key Considerations

Here are some important factors to think about before you implement patient engagement software:

System integration. You must consider patient engagement software that integrates well with your existing technology, such as an EHR, EMR, practice management system etc. Proper integration should make it easy to share existing patient health data between systems.

Cloud or on-premise deployment. Before shopping around, decide which deployment option will work better for you. Check with vendors to learn what options they offer. The majority of patient engagement software is delivered in the cloud and hosted on third-party servers. However, a few vendors offer on-premise patient engagement solutions.

Ease of use. Any new software must be easy to learn and use. A complex system that is not user friendly will deter medical staff and patients from using it, therefore defeating the purpose of implementing a new tool. Take advantage of the free demos and trials offered by software vendors to evaluate ease of use.

Mobile support. Since there is a growing number of software users who prefer to use mobile devices to access medical and health information, check whether vendors offer a mobile application as well. The mobility aspect also enables your patients to access the software on the move and engage better with physicians.

Meaningful use. There are various objectives and measures in different stages of the meaningful use incentive program that are related to patient engagement. For example, offering patient-specific education can help practices seeking eligibility for EHR Incentive Program Stage 3 benefits.

 

How it Works

We match organizations with software that meets their needs.

Our service is simple and 100% free to customers like you because software vendors pay us when we connect them with quality leads. You save time and get great advice. Vendors get great referrals. It's a win for everyone!

Call now for advice: (844) 387-3581
Software Advice Advisors
×