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Arena PLM

Arena Solution’s Product Lifecycle Management (PLM) software is a cloud-based system that helps original equipment manufacturers (OEMs) of any size improve their manufacturing processes. Modules include everything from demand analysis... Read More
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ZenQMS

ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, and... Read More
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isoTracker QMS

IsoTracker is a Web-based quality management system designed for small to midsized manufacturers and healthcare organizations that are accredited to ISO 9001 or its equivalent. As a quality management application, isoTracker offers... Read More
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QT9 Quality Management

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need for... Read More
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SQCpack

SQCpack by PQ Systems is a statistical process control (SQC) system that is suitable for most industries and any manufacturing mode. SQCpack is available for on-premise or cloud-based deployment. It is best suited for plants with more... Read More
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Verse

Verse Solutions focuses on quality, EHS, and GMP compliance management systems that provide visibility into all compliance events. It tracks the history of those events to completion, and allows users to identify areas for future improvement. Verse’s... Read More
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S2K Manufacturing Management Software

S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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abas ERP

Abas ERP is a solution geared towards small to midsize manufacturers and distributors. Abas has three main application offerings on the market today: Abas ERP, Abas Distribution and Abas eB, a line of e-business solutions that can... Read More
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BatchMaster ERP

BatchMaster ERP is an integrated enterprise resource planning (ERP) solution for small and midsize process manufacturing companies. AS an OEM SAP solution, it performs a wide range of business management functions including, business... Read More
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AXIS ERP

Axis ERP is built specifically for metals, wire and cable manufacturers as well as processors and service centers. Users can configure the solution to fit the business’s requirements. Axis ERP can be used by make-to-order, make-to-stock... Read More
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IQMS MES Software

IQMS’ flagship product, EnterpriseIQ ERP, is developed specifically for SMB and large discrete, and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging... Read More
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Enterprise 21 ERP

Ideal for small and mid-sized manufacturing and distribution companies, Enterprise 21 ERP from TGI offers a fully integrated solution that facilitates industry best practices. This robust ERP system provides a single platform to streamline... Read More
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E2 Shop System

E2 by Shoptech Corporation brings all business operations into a single simple solution, from estimating to scheduling, purchasing, shipping and even customer management and accounting, with its easy-to-use solution. Designed specifically... Read More
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bcFood

bcFood by Beck Consulting is an enterprise resource planning system designed specifically to meet the needs of both small and large food manufacturers, processors, and distributors. bcFood is built on Microsoft Dynamics NAV and support... Read More
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MIE Trak PRO

MIE Trak Pro is an ERP offering that is ideal for manufacturing businesses with modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed mode operations. MIE... Read More
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ICIM ERP and Accelerated ERP

ICIM ERP by Metasystems offers small and mid-sized discrete manufacturers a comprehensive ERP that brings together all business operations - order management, engineering, manufacturing, CRM, financials and warranty management. ICIM... Read More
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Cetec ERP

Cetec ERP is a manufacturing enterprise resource planning system for midsize to large organizations. Cetec ERP helps users to manage the manufacturing process, from inception of a job, to procurement, to shop floor management in a... Read More
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KeyedIn Manufacturing

KeyedIn Manufacturing is a cloud-based enterprise resource planning (ERP) solution specifically designed for custom, make-to-order and mixed-mode manufacturers. The solution offers manufacturers a solution that can be customized to... Read More
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Realtrac

Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage purchases... Read More
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Ross

Ross ERP by Aptean is an enterprise resource planning (ERP) solution designed for the needs of process manufacturing companies in the food and beverage, chemicals, pharmaceutical and biotech industries. The solution is useful for... Read More
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Infor Process Manufacturing Essentials

Infor Process Manufacturing Essentials Software is an integrated system designed to specially address the management and automation needs of process manufacturers. Infor Process Essentials is a full software suite that includes functionality... Read More
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Infor Discrete Manufacturing Essentials

Infor Discrete Manufacturing Essentials is an ERP suite suitable for discrete manufacturers in most industries. The company was founded in 2002 under the brand Agilisys and adopted the name Infor when it acquired Infor Business Solutions... Read More
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Infor SyteLine ERP

Infor SyteLine ERP is a mixed-mode application for engineer-to-order, configure-to-order, repetitive and service-based manufacturers. It’s suitable for companies in industries such as aerospace, metal fabrication, plastics and rubber... Read More
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Mar-Kov CMS

Mar-Kov CMS (Chemical Management System) was developed to meet the unique needs of process, batch, and formulation based manufacturers. By automating daily routine processes, companies are able to streamline their operations while... Read More
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Synergy SPC

Zontec has been delivering powerful statistical process control (SPC) software for the past 3 decades. The Synergy SPC Software product suite enables manufacturers to identify variations in the production process and correct them in... Read More
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WorkWise ERP

Historically, Enterprise Resource Planning (ERP) software has been designed using a modular structure. WorkWise, however, after developing and implementing ERP and CRM solutions for over fifteen years, recognized the need for an approach... Read More
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ProfitKey ERP

With over 30 years of experience in the ERP and Manufacturing markets, ProfitKey International has developed Rapid Response Manufacturing (RRM) to provide a fully integrated ERP and MES solution for small to mid-size manufacturers.... Read More
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IQS

IQS offers an enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and defense, oil and... Read More
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Maxx ERP

With a unique focus on building personal relationships with each client and working together to achieve goals, Maxx ERP stands out as a unique option within the ERP market. The system has been designed to be easy to use, so that those... Read More
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Statii

Statii software is a cloud-based system for small manufacturing companies. The solution is designed to facilitate communication between team members more effectively and manage activities involved in any manufacturing process. The... Read More
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TrueERP

True ERP is an operations management suite available in both cloud-based and on-premise formats which caters to SMB enterprises like wholesalers, construction firms and retailers, along with others. True ERP contains several different... Read More
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InfinityQS

InfinityQS offers quality management and manufacturing intelligence software that centralizes product and process data from multiple sources to deliver insight about the shop floor. InfinityQS is powered by a statistical process control... Read More
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Pronto Xi

Pronto Xi by Pronto Software is a fully integrated enterprise resource planning (ERP) suite that provides core applications, such as financial accounting and business intelligence, alongside sales and marketing modules, supply chain... Read More
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QAD ERP Enterprise Applications

QAD ERP Enterprise Applications is a flexible suite of manufacturing solutions including MRP, MES, accounting, QMS, PLM, SCM, Estimating, and many more. The system offers flexible deployment options, and is also accessible via iOS... Read More
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uniPoint Quality Management

uniPoint Quality Management Software is a modular on-premise quality management solution capable of integrating with leading ERP systems. Built on Net Technology, a SQL database, and Crystal Reporting, this system is designed to grow... Read More
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Rootstock

Rootstock Software is a cloud-based ERP solution designed for manufacturers and distributors of all sizes and across industry verticals. The software controls different aspects of the business - from sales and purchase order management,... Read More
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PSI ERP

A full ERP system designed for both manufacturers and distributors, PSI ERP features a suite of applications that help streamline the financials, MRP, MES, QMS, and more. The system is easily customizable, making it a fit for a variety... Read More
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OmegaCube ERP

OmegaCube ERP is an enterprise resource planning solution built with a focus on manufacturing & distribution. The system primarily serves small to mid-sized companies and was designed with workflow automation in mind. The software... Read More
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Infor CloudSuite™ Business

Infor CloudSuite Business is a comprehensive cloud-based ERP solution geared towards small and mid-sized businesses. This integrated solution provides deep visibility into every business facet, from financials and human resources... Read More
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Agility

Agility by DMSI is a full-featured ERP program designed for building materials suppliers. The solution is available in both web-based and on-premise formats and also functions on Mac OS devices. Agility offers several features to... Read More
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Acumatica

Acumatica ERP delivers an adaptable cloud and mobile-based enterprise resource planning solution with a user licensing model which enables a real-time view of business operations at any time from anywhere. Through a worldwide network... Read More
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Genius Manufacturing ERP

Genius ERP is software for small to medium-size custom manufacturers. The system is industry specific and works with machine and equipment manufacturers, steel tank and process equipment manufacturers, transportation equipment manufacturers,... Read More
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Oracle SCM Cloud

Oracle SCM Cloud offers a full suite of applications for companies to manage their supply chain, distribution, manufacturing, inventory management, and fleet.  Using product development, users can create a detailed bill of material... Read More
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SAP Anywhere

SAP Anywhere integrates sales, marketing, e-commerce, and inventory activities into one complete front-office system. With SAP Anywhere users can manage and track inventory, manage orders, manage the procurement process, and more.... Read More
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DevonWay

DevonWay is a cloud-based solution that helps organizations collect, track and analyze data in a framework that helps manage the quality, safety, and performance of their operations. Users can capture data on a mobile device, set... Read More
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Priority

Priority is an enterprise resource planning (ERP) solution that is suitable for midsize to large businesses in many industry segments, including manufacturing, apparel, electronics, food and beverage, industrial machinery and more. Priority’s... Read More
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QT9 ERP

QT9 ERP helps users automate small to midsized manufacturing operations. The system utilizes dashboard grids to pull available data into one place. Customizable grids allow users to sort, group, get averages, sum and export data in... Read More
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Epicor Manufacturing

Epicor ERP is a fully integrated ERP solution with extensive functionality for accounting, inventory control, pre-production materials planning, and manufacturing execution (MES). The system is delivered either on-premise, hosted,... Read More
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CloudFactoryWorx

CloudFactoryWorx by Future Foundation is a digital manufacturing software solution that serves small to midsize businesses in markets including automotive, biotechnology, food and beverage, pharmaceuticals, transportation equipment,... Read More
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ERP MARK 7

ERP MARK 7 by Axqolt is an enterprise resource planning software suite that offers small to mid-size manufacturing companies with inventory control, material requirements planning (MRP) with finite capacity scheduling, and manufacturing... Read More
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Buyer's Guide

We wrote this guide to help you better understand what you need to consider when researching quality management software.

Here's what we'll cover:

What Is Quality Management Software?
Common Features of Quality Management Software
What Type of Buyer Are You?
Additional Capabilities to Consider

What Is Quality Management Software?

Quality management software (QMS) can help manufacturers measure (and therefore improve) the quality of their products and processes. This software category can refer to a broad range of applications that help manufacturers ensure quality across all supply chain activities—from design to production to distribution and eventually, service.

Some solutions on the market are created for general repetitive manufacturers, while others are designed for specialized manufacturing (e.g., pharmaceutical and biochemical manufacturers).

Common Features of Quality Management Software

The applications that can make up a quality management system aim to help manufacturers better control the four key components of quality management:

  • Quality planning;
  • Quality control;
  • Quality assurance and
  • Quality improvement.

Common functionality found in these systems includes:

Corrective and preventive action (CAPA) Helps manage and track CAPAs by automatically routing corrective/preventive actions to the right quality manager so they can accept or reject the action. If accepted, the system will assign the action to a responsible party and start a workflow to investigate the root cause of the issue. Quality managers can attach documentation, assign priority to and monitor the status of each submitted action.
Audit management Tracks all audit tasks and documents. Keeps a record of internal and third-party audits, tracks the scheduling and results of every audit and allows manufacturers to evaluate the effectiveness of auditors. An audit management application will usually be built to pass this information to the document control or CAPA modules so that audit information can be attached to the corresponding corrective/preventive action.
Complaint management Helps manufacturers improve their quality of service by logging complaints from customers. Manufacturers can then investigate, respond to and resolve customer complaints. This application can provide manufacturers with useful feedback from end customers that might otherwise be difficult to obtain.
Change control Identifies, defines and organizes the tasks required to implement a change in company processes or use of resources (e.g., packaging for a particular product). The system then analyzes how that change will impact the company.
Document control Helps manufacturer’s organize all documents related to production—from the design files for a product to standards compliance documentation—in a centralized and searchable database. Documents can be easily sent to team members for review/approval and linked customer records, bills of materials (BOMs) and inventory.
Risk management Enables manufacturers to more easily evaluate risk by standardizing risk assessment documentation and analyzing recurring issues in a single location. All risk files are associated with the corresponding document, project or process to improve analysis.
Statistical process control Collects, analyzes and visually displays data from shop floor machines to measure statistical variations in output. Based on this data, manufacturers can fine-tune their production processes to reduce scrap rates, improve yield and produce a higher quality product.
Supplier quality management Helps manufacturers qualify, select and monitor supply chain partners. Includes features for supplier scorecards, supplier qualification workflows and tracking of supplier issues such as non-conformances.
Employee training management Helps manage employee training by tracking training activities and ensuring that relevant course materials are completed. Ensures compliance with requirement for proof of quality management training.

What Type of Buyer Are You?

Prior to evaluating a quality management program, you’ll want to know what type of buyer category you belong to:

Enterprise quality management software (EQMS) buyer. Manufacturers that require data integration across all applications should evaluate an integrated suite. These systems are able to manage quality compliance, track the source of quality issues, monitor shop floor operations and evaluate supplier relationships within a single system. EQMS systems can be integrated with other enterprise applications such as enterprise resource planning (ERP), supply chain management (SCM) and product lifecycle management (PLM) software to provide a more complete view of operational quality.

Single application buyer. Manufacturers that are not ready to purchase an enterprise system may consider a single solution to better manage one aspect of operations. Common applications that manufacturers can purchase on a stand alone basis include document control, change management and statistical process control (SPC) software.

Specialty buyer. Some manufacturers will have industry-specific requirements. For instance, pharmaceutical manufacturers require functionality to prove compliance with the Federal Drug Administration’s guidelines in Title 21 CFR Part 11. This means they need a system that helps properly track plant audits, control for drug quality and track all electronic documents according to FDA standards. Other manufacturers that should evaluate a specialized system include medical device, consumer products and electronics manufacturers.

Additional Capabilities to Consider

In addition to the key functionality we reviewed above, there are other capabilities that can be important to quality management, but aren’t present in every system. Here are a couple more to consider before implementing a new system.

Data visualizations. A QMS system collects high volumes of useful quality data. To synthesize all of this information and make analysis easier, manufacturers should consider the visual reporting capabilities of their system as a well-designed reporting dashboard will make it easier for the average user to make more data-driven decisions.

Example of a quality management reporting dashboard from IQMS

Web-based supplier portals. Many systems provide a Web-based portal to manage supplier relationships. These portals give suppliers real-time access to your supply requirements such as purchase orders, payment and invoicing as well as advance shipping notice (ASN) information. This makes it easier to interface with your suppliers and also gather valuable information about suppliers’ performance. Before implementing a supplier portal, it’s important to coordinate with suppliers to ensure you provide them with information they need to meet your inventory needs. Some manufacturers also share their supplier scorecard in this portal so suppliers understand the exact metrics you’ll use to evaluate their performance.