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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.18 / 5 (116)

Ease-of-Use

4.0 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.0 / 5

Last Review Written

October 11, 2019

Pros/Cons

  • Pros

  • The customer service was fantastic. Once I got past the learning curve I was good to go.

  • The product is user friendly and the team is very responsive.

  • Cons

  • The tech support is not open enough hours. On the other hand, when you do get hold of them they are all native English speakers without distracting, confusing, indecipherable singsong accents.

  • The interface for the configuration is pretty text based. I would like to see it more graphics and easier to jump between options.

Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos