Great way to bring an in-person conference experience to those who are unable to attend or participate in person. Also, having the platform display like a webpage is very helpful for our website as well as using on any device.

Ease of use for our attendees, and the outstanding customer service that is provided.

The only complaint we have would be from our presenters who struggle with having to toggle between screens when presenting to see the chat since it's not embedded in their zoom room, but instead in the platform for the attendees to both see with ease and for those who watch the recordings to be able to see as well.

EXCELLENT!

We loved the platform because it's so easy to use, flexible in what we can upload and showcase, provides networking opportunities through the chat and public conversations, gamification, and immediate review of stats.

There seems to be a disconnect between the zoom chat and poll and having these in a second window that users have to open up. Ideally these would be in one place. That's really all I can think of at the moment. The platform is excellent!

Was a disappointed on the system and customer services always saying we will get back to you. They wont get back to us until days after or even weeks after. This system needs much work.

The front side of the registration was easy to use.

The Addmin side was very difficult to use many tabs you had to go to apply reg type, add transactions, add payment. We had problem with the promo codes not working. When we would try to save something it wouldnt take our change, it wouldnt save it. The system was very SLOW not only for us but for our customers, we had double transactions dues to this. In order to add a registration on the admin side it would take me like 15 mins due to being slow. The group registration didnt work well, that needs a lot of work to be done. Some cancelations work ok and some you couldnt cancel at all we had so many issue we were always emailing GTR for help and that would put us behind on work and helping our customers. Until this day we still have pending issues with our customers because we are still waiting to hear back from GTR. My thoughts the ADMIN side needs lots of work and make it more easier to use.

The client success team that supported our 25 events in the last six months has been outstanding. They've become an extension of us and they really go above and beyond to make every event a success.

The product itself can be purchased directly through other channels. We picked GTR for their support and they've met and exceeded every expectation.

Some of the widgets and setup is restrictive. I wish there were some outstanding pre-set designs to work from instead of having to build directly for each event.

We used GTR twice and were pleased with the program results. However, we starting vetting other vendors for the 3rd major meeting developed during the pandemic because we were not confident that the GTR platform offered the next steps.

The ease in using the platform. The editing power that the Administrator level provided. As we got closer to our event dates, multiple program updates and new registration entry were necessary and needed to be made quickly. It was great to be able to do this.

1. Working with our GTR program management team was great, but it was very difficult that they often had to go back to Pathable for updates and changes. Overall updates made by Pathable often affected our program poorly - one such was discovered during our program. 2. Having to pivot to next sessions and breakouts through a return to the agenda was very frustrating to our participants. Finally developed a work-around for program #2, but still not the best