About Aderant

Aderant is a cloud-based legal solution for law firms of all sizes, designed to manage legal cases and billing. It is a modular solution comprising of integrated applications for practice management, project management, case management, knowledge management, calendaring and business intelligence. These modules can be purchased on a standalone basis or as a single suite.

Aderant allows legal practices to manage accounts and keep track of their financial transactions. It includes budgeting and forecasting features along with general ledger, AP and AR, bank reconciliation and financial reporting. The matter planning and pricing module allows practices to study and analyze client case history along with demands, and practices can quote case fees to them.

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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

14 Reviews of Aderant

Average User Ratings

Overall

3.50 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(6)

6

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

February 2019

Thaylissa from Quintairos, Prieto, Wood, & Boyer, P.A.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Law Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2019

Simple time entry

Pros

I enjoy how I am able to keep track of time and managing the billing system with ease.

Cons

Dont like that we must shut down the system in its entirety to run the bills but, only done for a small amount of time.

May 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Solid in the legal vertical

Overall positive. The core app is solid and works well. The newer Services Framework apps are now maturing to be good. The overall direction of travel with the product is encouraging.

Pros

It covers all aspects of legal practice for firms of a certain size. It is solid as a core for building a legal practice And easily customisable to handle localisation. Allows augmentation using the core data and has a well documented data dictionary which helps with custom reporting and BI.

Cons

Upgrades are challenging and QA needs to improve. Complexity can be daunting making it harder to fully skill up technical teams.

Reasons for Choosing Aderant

It was Elite Enterprise at the time. The ability to customise and adapt was seen as valuable and has proven so. We do not regret the decision.

April 2017

Dawn from MRHFM Law (Maune Raichle)

Company Size: 51-200 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

April 2017

Limited Customization is the Biggest Problem

We have used the software since 2010 and it was Client Profiles. When Aderant took over the company there have been some upgrades but not many. Some needed features were taken away and others that are not very useful were added. Our biggest issue is that there is little to no customization on the screens you need to customize and the things that need fixed take forever to get done in a patch which is unacceptable for clients to have to "live" with problems for months to a year. Another issue is that they provide you with a reporting system but when you need help with it, they charge you an expensive fee per hour to talk to you. You cannot provide a software for someone to use and just turn them loose with no training on it at all. They are currently revamping the software to a web-based version with many more customizations. We will see where this goes. I am optimistic

Pros

Ease of use, customer service has definitely improved

Cons

Limited on customizations and software is definitely not made for mass tort.

June 2017

Gwen from Gordon Rees Scully Mansukhani

Company Size: 501-1,000 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

June 2017

Intuitive, thorough, innovative and reliable

Pros

User friendly and the migration to Microsoft based workflow technology is a step in the right direction. Very cutting edge and progressive, because they LISTEN to their customers.

Cons

Lack of support in the above mentioned workflow technology. Seems that they want to market and sell it but don't completely understand it and have problems troubleshooting it. Another area of challenge is their professional services. Upgrades ' enhancements are difficult to accomplish due to lack of talented PS staff.

December 2018

Tracy from Marathon Health

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

December 2018

Customizable Case Management Software

I was lead in customizing, training, and developing Adherant in my firm.

Pros

The ability to customize this software for different case types alone makes this one of the best products out there. For instance, a worker's compensation case has different requirements than a tort case. The ability to assign clients/experts/witnesses/other involved people to a case, and then be able to see which individual unrelated cases they may be assigned to is also excellent. Finally, the ability to create specific forms that can be merged with case information stored in the program takes hours of grunt work off your shoulders

Cons

The billing module is terrible and needs a lot of work.