Vendini Software


 

Vendini is a web-based ticketing solution that enables event organizers to manage procedures such as ticket sales, event promotion, event logistics and box office management. This product caters to small and midsize businesses in the United States and Canada.

With Vendini, users can sell packages, tickets, memberships and accept donations from any internet-connected desktop or mobile device. This solution is capable of handling large ticket orders and multi-payment options, and it allows staff to make invoice adjustments at any time.

Vendini also enables patron or membership management by tracking and profiling members and rewarding those who make important contributions. This solution supports fundraisers and donation management by performing a detailed donor analysis and generating customized fundraising reports.

Vendini caters to the needs of organizations in the live event industries, including arts and music venues, universities, festivals, sports organizations and museums, among others.

 

Vendini - Event selection
 
  • Vendini - Event selection
    Event selection
  • Vendini - Add cards
    Add cards
  • Vendini - Complete orders
    Complete orders
  • Vendini - Mobile event selection
    Mobile event selection
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of Vendini

 

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Software Advice Reviews (1)
More Reviews (25)

Showing 1-1 of 1

Molly from The Klein
Specialty: Entertainment

September 2016

September 2016

Vendini Overview The Klein

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ease of selling tickets. It is relatively quick and painless.

Likes Least

I do not like that you do not get receipts for cash purchases at the door. I also dislike that we are charged to change the structure of the seating map as well. We also have a lot of issues with calls being dropped by clients that are under the impression they have already purchased tickets.

Recommendations

If you need help ASK. The tutorials online are great and they have pretty descent and friendly customer service.

 
 
 
Showing 1-20 of 25

Lisa from The Villages Entertainment

August 2017

August 2017

We do approximately 450 ticketed shows per year, and Vendini makes our job so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use! From building events to selling tickets, we find it extremely easy to maneuver. Designing event layouts - Gift Card Availability - Event Reminders

Cons

Sometimes we have delays in reports loading, but this may be due to our amount of data. We would like to see the availability of Gift Card use with package purchases.

Source: Capterra
 

Brandon from Mile High Freedom Bands

August 2017

August 2017

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Pros

We love Vendini!! Ease of creating events, to the customer transactions it gives us everything we need. It is wonderful to keep all of our consumer information all in one location.

Cons

Still waiting for the Android based software. That is our only grip at this time. Looking forward to having this soon.

Source: Capterra
 

Bill from Pigeon Band Shell

August 2017

August 2017

Vendi online ticketing has boosted our ticket sales!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The step by step process for setting up each event is straightforward and super easy to use. For our customers, using Vendi online to purchase and print their tickets is uncomplicated and trouble free. Our presale ticket prices are slightly discounted, so online tickets purchased through Vendini save our guests money as well assist us in projecting our event attendance.

Cons

I honestly cannot think of a downside to using the software. If you run into trouble or are uncertain about how to access features, the customer support team is friendly, knowledgeable, and willing to assist you right away.

Source: Capterra
 

Cathy from Pomona College Theatre Department

June 2017

June 2017

Vendini is a reliable, user-friendly, electronic ticketing interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

While the software is accessible, it's really the customer support team that is incredible. Over the three years of use, whatever the question or the need to troubleshoot a matter, they are on top of it. Prompt responses are a given. Friendly, capable staffing makes a huge difference for me and all delivered without my need of being an expert. A great product that serves the needs of our theatre patrons online and at the box office, the software provides what is needed for a small venue or larger organization.

Source: Capterra
 

Laurie from FestForums
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Pleased with Vendini!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

Switched from another ticketing platform and was nervous about the ease of transition. From end to end, the process was seamless & pleasant. They are partners & problem solvers.

Pros

Easy to use

Source: Capterra
 

Michelle from Vanishing Texas Tours

March 2017

March 2017

The BEST reservation/ticketing software !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

I looked for ten years (no kidding) for the best software for our reservations and ticketing needs. We tried a few during that time frame that just didn't work well enough to suit our needs. I stumbled upon Vendini at an INTIX conference and instantly fell in love. The software has done exactly what I need AND the developers LISTEN to my needs and have actually improved the software based on our requests. They answer the phone when I have problems and FIX it, right away (there has only been a need for this a few times in over 4 years). The additions and features with all the available reports have made my job so much easier. We are more efficient in our marketing efforts (which has saved us a ton of money) due to the reports that tell us where our customers are coming from. The website that is attached to the software makes it a snap to always have the most up to date information on the web for our customers (which in turn has cut down on the number of phone calls from customers because they can easily find that info about us on our website now)
Try it... (I don't work for Vendini)... The day you sign up will be a very happy day. Your job will become so much easier, efficient and FUN. Plus Vendini has Camp Vendini every year where you can go and learn more about the functions of the software, learn about business in general and have some good old fashioned FUN networking with others from the same industry.
I recommend Vendini 100%

Source: Capterra
 

Lee from SMU Meadows School of the Arts
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Vendini is the Choice When You Need Flexible, Easy-to-Use and Easy-to-Teach Ticketing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

I've been using Vendini ticketing software for eight years and have trained countless numbers of students at my University Box Office how to use the software in a quick amount of time. As our staffing changes each semester, and our events can change on a dime, the ability to train quickly, make changes instantly, and have flexible software that is easy to use, is imperative. I created some great relationships with the Vendini support team so that when there is an occasional hiccup, I know who to call and receive courteous and helpful service. But perhaps the most important aspect of Vendini is that it gets the job done. Not everything has to be complicated, and Vendini isn't!

Pros

The ease of use and the flexibility.

Cons

It gets hung up sometimes and often it is because we need the latest update on a flash player but didn't even know it changed. I wish we had advisories about that.

Advice to Others

For a box office that has rotating staff that don't have the time to make operating ticketing software their first priority, this is a great option. I can teach someone to use Vendini at the window in five minutes to get us through a busy show. Then, teaching the more intricate levels of reporting, exchanges etc. is easy to build on. I have a student staff of 30 and often many of them change each semester based on their school schedules. Ease of use and success at accomplishing the task are my main priorities and Vendini accomplishes both. It is also affordable!

Source: Capterra
 

Jim from Riviera Theatre
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

A great Company that keeps you in control of your ticketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support

We love Vendini - from the ease of creating events, to the customer transactions it gives us everything we need.

Pros

Ease of use

Cons

Adding VIP event add ons (meet & great, etc)

Advice to Others

Use it, and don't be afraid to call support...

Source: Capterra
 

Michelle from Vanishing Texas Tours
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Vendini is choice for ticketing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I searched 8 years for the best ticketing and reservation software. I found Vendini at the International Ticketing Trade Show in San Antonio about 4 years ago. They were great back then, but with all the enhancements that they have added every year since then Vendini is the only software that I use to sell my tickets and take reservations for my events.

Pros

I like that this software can sell tickets across all my electronic platforms. It's mobile friendly. The reporting features are great. There are so many report options that I was able to find just the one that fits my needs. Most importantly the customer service is top notch! The Vendini team works year round to make this software the best in the business. They listen to our needs within the industry and then they figure out a way to incorporate those needs to continually keep the software up to date. Vendini tickets continues to by our companies ticketing choice year after year!

Cons

That I can't figure out how to make it send me a text or SMS message an hour before a kayak renter is due to arrive. Or how to make it send me a text or SMS message if a kayak renter books a boat less than 12 hours prior to sales cut-off time.

Advice to Others

Vendini tickets is worth the time to give it a trial run. Once you've used it for 6 months to a year then you will see for yourself why this software package is the best one on the market. Vendini has so many features available that the software is completely customizable to fit most organizations.

Source: Capterra
 

April from STAGEStheatre

February 2017

February 2017

This is what you need to run a successful box office!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everything you could possibly need is provided by Vendini. They are always looking for new ways to keep their product innovative and fresh. They have great customer service and they really care about your company and you and that's what I want in a company. Their is no need to go anywhere else it's all here.

Source: Capterra
 

Shelley from Arthur Zankel Music Center-Skidmore College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Best decision my venue has made!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Vendini system has been the best investment we could have made in opening our venue. The ease of use and overall features have been a blessing to us as we navigated getting our patrons to use a new ticket system. The staff is always available to help and they are always finding new ways of improving.

Pros

Ease of use/training
Marketing add ons to the ticket system

Cons

It is not as customizable as I would like.

Source: Capterra
 

Laura from Midland Community Theatre

February 2017

February 2017

I'm a big fan of Vendini

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value

I appreciate how easy it is to use the program, and that when I do call with any kind of issue I am rarely treated like a "number". It has happened a few times over the years, but more times than not I feel that the person I am speaking with will do whatever they can to solve my issue or find the person that can. This is one of the first things I tell people when speaking about Vendini. In this age of automated customer services, it is very nice to speak to a real person that seems to truely care.

Source: Capterra
 

Daniel from Mira Mesa High School
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Outstanding Ticketing and Marketing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Vendini now for over 7 years. The system is used across our Performing Arts Department at a large urban high school. I do not have a staff other than the students in the class. This is what is so wonderful about Vendini, it can do a little or it can do a lot. The students who are trained on the program are learning industry standard Arts Management skills. It goes well beyond just ticketing but also incorporates easily social media such as email and Facebook. Since using the program our shows sell out, revenue is way up, and we are able to have an impressive professional face. I cannot say enough good things about the services the program offers. In fact, it has been so successful that our district, the second largest in California, is taking it district wide based on the success and recommendations from my site.

Pros

Ease of use
Patron building
Marketing
Professional appearance

Cons

Wish I had more hours in the day to utilize all the features of the program.

Advice to Others

It will change how you market your shows! It will make ticket sales exciting for you and your staff. The reports features and ability to use the program on tablets and phones will have you checking sales in the middle of the night just for fun :-)

Source: Capterra
 

Jim from Riviera Theatre & Performing Arts Center
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Ticketing made simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vendini was already in place when I started at the Riviera, and I am glad that it was. I can have events ready to sell in minutes and have full control over my ticketing.

Pros

ease of setting up and selling tickets

Cons

Waiting for easier ability to manage VIP add on Benefits for events

Advice to Others

Use it!

Source: Capterra
 

Jamie from Mighty ms music festival

February 2017

February 2017

Great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love Vendini staff! They help setup our events and provide constant help! We just setup our 2017 festival and they were great at troubleshooting

Pros

Easy to use and setup

Cons

Wish the email option offered more options

Advice to Others

No

Source: Capterra
 

Lisa from The Villages Entertainment
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

The Villages and Vendini

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Vendini for years and LOVE IT! The ease of creating the event to selling tickets is head and shoulders above anything we have seen!

Pros

Ease of use

Cons

None

Source: Capterra
 

Kate from Sarasota Manatee Originals
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Vendini and Forks & Corks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Vendini for the past 2 years to sell tickets to our large scale food & wine festival. Our tickets historically sell out in minutes. Using the Vendini platform for ticketing is very user friendly as easy to use for our patrons to purchase tickets. I especially like the ipod touch scanners for day of admission. We were able to move 1500 patrons through the one entry gate to our event within 15 minutes using Vendini equipment. Will continue to use Vendini year after year!

Pros

Everything

Cons

None

Advice to Others

Excellent customer service if you ever need help using Vendini

Source: Capterra
 

Tabitha from Wilkes Community College

February 2017

February 2017

Vendini Perks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall the system has been a great change for us. We have had a huge learning curve as with any major changes, but the end result has been great. MerleFest is a tricky system to maneuver and so far, they have managed to meet most of our needs. We still have some work to do with system errors from time to time that can't be explained, and the Logistics Manager piece is at times challenging because of all our specifics, but overall, very greatful for the change.

Source: Capterra
 

David from Sycamore Ticket Office

February 2017

February 2017

An incredible company to work with!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vendini, is one of the best vendors I have worked with. I've built some incredible relationships with many of the awesome people they employ and they're always right there ready to assist us when we need help! Their solution is simple and easy to use, that requires very little training when new staff start. It has an easy interface, that employees and students just understand. I've looked at many solutions for for ticketing systems, but none come close to the Vendini all in one solution.

Source: Capterra
 

Hannah from Das Dutchman Essenhaus
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Fantastic Customer Service & Easy-to-Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Vendini has been a life-saver for our theatre! They have provided us with excellent customer service for over six years! I would be lost without them. They have helped our theatre grow by allowing us to provide our guests with a professional, easy-to-use, purchasing system. I highly recommend them if you are in the market for a ticket software system!

Pros

Anyone can pick up this software and use it without instruction. It is a "quick learn" for my staff and easy-to-use for our guests. If I have any questions, the Vendini staff is quick to respond to my inquiries.

Cons

There is nothing I would change about Vendini.

Advice to Others

No.

Source: Capterra