About Childcare Manager

Childcare Manager is a cloud-based childcare management software solution that features attendance management, online enrollments, tuition collection, accounting and contact management. The solution can also be deployed on-premise to manage small as well as large center.

Childcare Manager is organized into eight modules including My Center, Family Center, Child Center, Accounting Center, Other Payor Center, Employee Center, Report Center and Lead Center. Users can back up and restore data and set up user privileges to access data.

Childcare Manager lets users create a list of all children and related family members in a centralized database. Other features include batch billing, recording deposits and receipts, employee reports, payer notes tracking, ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

205 Reviews of Childcare Manager

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(95)

95

4 stars

(77)

77

3 stars

(27)

27

2 stars

(3)

3

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 205 results

November 2017

Vincent from Primrose School of Apple Valley

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

We use Childcare Manager (CCM) for our front end CRM, back end CRM, and for employee timekeeping.

Business management, productivity, and reliability.

Pros

Easy to use and look at, very fast and responsive software, rarely/never shuts down while using it (reliable), automatic online backups, auto saves work performed, great service & support.

Cons

Could be more graphically 'pretty' and modern, but this may slow down the system. Would rather have a fast system than a 'pretty' system.

Response from Personalized Software

Replied November 2017

Vincent, Thank you for your feedback! We are pleased to hear that you are enjoying many aspects of our software and appreciate your business. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

November 2017

Marie from St. Matthew's School

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Exceptional

Keeps our client files organized and really like the reports and the was of use is great! I like to share these benefits with colleagues.

Pros

User friendly and phone support ongoing. I would say the biggest pro is that it is easy to use and has so many great options ! I like the fact that the company cares to have its customers write a review about Child Care Manager. Feedback is an important part of our relationship. I wish that all my peers sign up for Child Care Manager. I often share how I like Child Care Manager and refer fellow peers to your company.

Cons

would like in house training sessions where a trainer can spend a few days training staff. would also like an assessment of how much of the tool we are actually using and if there are benefits to using part of the unused portions of the software. want information on removing in on our system for training and information on product upgrades. I hope this is helpful we use the product everyday and find that it is user friendly.

Response from Personalized Software

Replied November 2017

Marie, Thank you for your feedback! We are pleased to hear that you have been enjoying the ease of use our software provides and appreciate your business. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

November 2017

Britney from Primrose schools

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2017

Average, doesn't always function the best and hard to use on multiple computers.

Pros

That it helps track accounts and children. Like to see the head count each classroom. I also like the ability to email parents account information. I also like that allows us to email families of new inquiries and I like the lead tracking center. Lee tracking center makes it easy to manage giving the notifications in case we forgot or got carried away in our day to contact the client. I also like that it can convert them so you don't have to re-add them and do the work again.

Cons

It times out or I can't process reports I need. I don't like how I'll be in the program and another computer will be accessing exactly what I thought in and I will time out and then it's like I have to reset it and open the program again. I also don't like the program when it comes to staffing it's very hard and confusing to know the children in the classrooms and really what hours teachers need to be staffed at a given time I don't feel like it really takes the average and looked at the overall month to weeks in. I wish this feature could be better so I could staff my overall business better. I also wish the PTO would track like my payroll tracks it and putting in those functions so then they would have it when leaving I also would like the system to track teacher qualifications an hours from their learning and what they have is their background and add those in so would be easy to print off for state when state does their visit to show who has other qualifications completed and who doesn't also I'd like to track CPR and first aid and universal cautions.

Response from Personalized Software

Replied November 2017

Britney, Thank you for your feedback. We appreciate hearing what we are doing right, as well as what we could improve on. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

March 2017

Leah from W Nashville Cumberland Pres Children's Weekday Minsitry

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

March 2017

The good and the not-so-good

Good- for basic use of keeping employee and family records, this software is fantastic. Same holds true for customer service. Jason was a great resource as I sent up a client and server computer for use of CCM. Not so good- We attempted to take advantage of other elements of the CCM software, such as the check register, check writing, depositing, etc, however we found it nearly impossible to get the accounting side to agree with the family account side. Customer service, including the trainer, were not able to help us work out the kinks. We tried to get the accounting and family receivables side to both be correct for over a month, and got close, but there were a few transactions that were impossible to enter in a manner worked. When using the software simply for employee and family information/accounts receivables, I would have given more stars, but the accounting piece is what caused me to give mid-range rating.

Pros

Family accounts That it links to Time Manager That time sheets upload to sure payroll Can create deposit slips

Cons

Accounting software has limitations

Response from Personalized Software

Replied November 2017

Leah, Thank you for your feedback! We are happy to hear what we are doing right, as well as what we could improve on. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

November 2017

Nicole from Anna Heights Early Learning Center

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

November 2017

Easy to use, covers most areas needed, customer service is very helpful

Made the billing process much easier and understandable for me.

Pros

Easy to use, customer support is great and timely, reports are clear and not too involved. Price is competitive. Manual is well written and extremely helpful.

Cons

Would be nice if it had capability to transfer info from one area to another such as schedule & bus routes and Schedule & billing. If when inputting childs age and schedule it would then automatically select billing rates. Also, a better or quicker way to adjust billing when there is a school closing, etc. and charges need adjusted. Any included reports or components to help track waitlist a bit better would be helpful as well. I would love to have an app for staff to use on smart phones or tablet that would input attendance and meal counts.

Response from Personalized Software

Replied November 2017

Nicole, Thank you for your feedback! We are happy to hear you enjoyed the ease of use our software provides and appreciate your business. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive