Childcare Manager software


208 reviews(4.0/5)
208 reviews(4.0/5)

Childcare Manager is a cloud-based childcare management software solution that features attendance management, online enrollments, tuition collection, accounting and contact management. The solution can also be deployed on-premise to manage small as well as large center.

Childcare Manager is organized into eight modules including My Center, Family Center, Child Center, Accounting Center, Other Payor Center, Employee Center, Report Center and Lead Center. Users can back up and restore data and set up user privileges to access data.

Childcare Manager lets users create a list of all children and related family members in a centralized database. Other features include batch billing, recording deposits and receipts, employee reports, payer notes tracking, employee schedules management and lead management.

Childcare Manager offers integration with QuickBooks for exporting transactions. Support to the solution is offered via email, phone and through online user guides.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 2000 , Windows 8 , Windows 10

208 Reviews of Childcare Manager

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  • Bridgett from Kid's World Academy

    Specialty: Daycare

    Number of employees: 11-50 employees

    February 2018

    Need options.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software has lots of features and tech support has always been great. Still have a lot to learn.

    Cons

    I can not make a change to a charge after a payment has been applied. Because I have a CPA, I do not use the software for accounting. I only use it for family accounts and staff. For example my charge changes when a child is potty trained. There have been times when a new teacher has not made me aware until many charges are made. I have to go and delete and repost each charge. I should have the option of just changing it.

    This review was submitted organically. No incentive was offered
    Review Source
  • Stephanie from VVCA

    Number of employees: 11-50 employees

    December 2017

    We have been using this software for close to five years.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It easily stores all of the kids information in one spot. I most like that the parents names are on display at the top of the file.

    Pros

    Our center has grown from 50 to 150 and CCM has moved us through the transition effortlessly. We have added the time klock feature and the money management components.

    Cons

    I think it would be great to class or group children and see them organized by color in the left hand ribbon column.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    December 2017

    Stephanie, Thank you for your feedback! We are so glad to hear that you have enjoyed many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. We understand that feature requests can seem to take forever to become available - but we have BIG things in store for our clients in 2018! (Stay tuned for more information - as it is released) Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Ruchi from Commerce Children's center

    December 2017

    It is very nice, lots of functionality.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Just making my day to Day life easier!

    Pros

    I like that I can use it for almost everything I need to do to take care of my facility. It takes care of all the parent checks, childrens need, children bills, and many more needs.

    Cons

    I sometimes get confused about how to use some features. The design of the system could be more simplistic, especially the day to day features.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    December 2017

    Ruchi, Thank you for your feedback! We are glad to hear that you have enjoyed many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. We understand that functionality can sometimes be a bit confusing - but we have BIG things in store for our clients in 2018! (Stay tuned for more information - as it is released) Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • lisa from Kids R Here

    Number of employees: 11-50 employees

    December 2017

    this program covers everything our daycare needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    only have to use one program to it all our needs. Instead of making forms for ourselves which is too time consuming.

    Pros

    easy to use. We are able to find what we need in the daily grind. Quick is important to directors in a center.

    Cons

    would like sign in sheets and bus sheets in larger print. It would m ake it easier for the teacher to see and fill in faster.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    December 2017

    Lisa, Thank you for your feedback! We are happy to hear how you and your staff enjoy many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Ebony from A Mother's Love

    November 2017

    It encompasses all of the important components needed to run a successful and organized center

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I enjoy the fact that all my reports or pertanent information is just click away. Before I had to physically go through the paperwork, now I have immediate access

    Cons

    The only issue that I had was learning how to navigate the program. I still have not completely mastered things but the frustration is worth it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Ebony, Thank you for your feedback! We are happy to hear you have enjoyed many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Alice from Kids Come First

    November 2017

    We use Child Manager to clock children in and out each day as well as the staff

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Parents have an easy access to signing their children in and out as well as staff members. The customer support has been very helpful in trying to figure out how to do some the things such as batch billing and reports.

    Cons

    The are several things that I have not been able to figure out yet. The book is not always easy to understand on how to find what I am looking for. I also have not figured out how to do some of the reports or how to do the staff schedule with child manager.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Alice, Thank you for your feedback! We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Pam from Churchill Academy

    Number of employees: 11-50 employees

    November 2017

    Moved to office manager from the classroom 3 years ago. Learning Childcare Manager was easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Moved from paper and pencil to computerized finances and rosters

    Pros

    Easy to use, many functions needed in organizing classroom roster,accounting, birthdays, parental information for emergencies.

    Cons

    Not been able to use it to send statements through emails as computer took instructional book and then quit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Pam, Thank you for your feedback! We are happy to hear you have enjoyed the ease of use that comes with our software. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Elizabeth from ABC Preschool

    Number of employees: 11-50 employees

    November 2017

    Couldn't run my center without Child Care Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All of the children's information is right on the screen which enables me to look it up faster than looking for information in a file folder in my filing cabinet. I am able to tract all medical records easily for staff and children.

    Pros

    The software is easy to use and I am able to create customized reports. The reports are detailed and can be customized to only provide specific information for each classroom.

    Cons

    There are occasional glitches in the software that cause the program to close while in use. I have to reload the software and start again.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Elizabeth, Thank you for your feedback! We are pleased to hear you have enjoyed the ease of use and functionality that our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Toni from El Segundo Unified School District

    November 2017

    It fits what we need at a very reasonable cost.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Elimination of paper reporting with email statements.

    Pros

    It's intuitive on entering payments when the accounts are set up and it's easy to do year-end reports. I've been the sole operator in our district for over 8 years.

    Cons

    The batch email for statements are limited to certain types of mail systems and isn't supported by gmail. We have hundreds of families and maintenance at the beginning of each school year is labor intensive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Toni, Thank you for your feedback! We are happy to hear you have enjoyed many of the features we provide with our software. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Yvonne from Panda Preschool and Daycare

    November 2017

    I've always had a good experience and have had no problems with the program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program is reliable and easy to use. I have had nothing but good help when I call in and ask for help. Everyone has been very helpful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Yvonne, Thank you for your feedback! We are happy to hear you have enjoyed the ease of use that comes with our software. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Verified Reviewer

    November 2017

    used for 8 years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are using this to further our child care business. We can enroll as many children as we need to, and it works wonderfully as a billing and registration system.

    Pros

    The customer service is helpful, and send you reminders about when things are due. They send updates so that you stay up to date on the best versions.

    Cons

    It can be a litle annoying when you're not up to date, and the cost is sometimes not worth it, if you're not using all that it has to offer.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Thank you for your feedback! We are happy to hear you have enjoyed many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Wendy from Little Lambs Preschool

    Number of employees: 11-50 employees

    November 2017

    This software has cut back my time spent on processing tuition by about 60%!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time saver! More reporting options!

    Pros

    I love how easy it is to process billing and tuition! With the click of a couple of buttons it's done! We now have electronic check in for staff and children at each classroom! The numerous reporting options are fantastic. Technical support staff are knowledgeable and helpful. I now have a quick and easy way to prepare for the annual state immunization reporting. Overall, the software has made my job so much easier and has freed up time that I can spend on other things!

    Cons

    My least favorite thing would be the process for calling to get technical support. I don't like that I can't call directly into them. Many times, by the time they call back I'm in the middle of something or miss their call so we end up playing phone tag. I don't like that there isn't an option for a secondary class that I can print a roster from. (There is an alternative but it doesn't work for us) The only other thing is that I feel as though the fees are quite high for processing credit card payments and cuts into our profit by quite a bit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Wendy, Thank you for your feedback! We are happy to hear that you have enjoyed saving time with our software! We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Katie from Heartland Child Care Ministry

    November 2017

    Childcare Manager has made record keeping a breeze. Parents and staff enjoy the convenience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My favorite thing about this program is the ability to track family payments on the same program that we receive credit or debit card payments on.

    Cons

    My least favorite thing about Childcare Manager is not knowing what all of the functions mean. Too many options sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Katie, Thank you for your feedback! We are happy to hear you are enjoying many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Lynn from Lynns little rascals daycare

    November 2017

    I think its very easy to understand

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The most i like is how it tracks the kids payments and how you can keep track of staff information . The time clock also for kids and staff.

    Cons

    The least thing i like is i wish it would keep track of physicals for infants every six months and toddlers every year.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Lynn, Thank you for your feedback! We are happy to hear that you have enjoyed the ease of use that comes with our software. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Samantha from Christ Church Preschool-Childcare

    November 2017

    Easy to learn and use. Has many useful features and reports.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the variety of reports and their customization as well as the ease of use. Very easy to train new staff to use the software.

    Cons

    Occasional bugs/glitches with the filters and settings as well as payment processing at times. But these have been easily managed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Samantha, Thank you for your feedback! We are happy to hear that you have enjoyed the ease of use that our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Emily from Wow and Flutterville Global Playgarden

    November 2017

    Overall good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We mostly use it for billing.

    Pros

    We mainly use it for billing, we don't use all the features. Love the invoices I can send to parents! I really like that I can call customer support and they can help walk me through things! I'm really looking forward to Rapid bill pay and our parents being able to pay using credit card.

    Cons

    Some of the reports my book keeper asks for aren't available. When I call customer support some are very help, some not as much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Emily, Thank you for your feedback! We are happy to hear that you have been enjoying the functionality that our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Tracy from Christ Church Preschool

    November 2017

    Easy to use. Accurate way for billing families.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The batch billing is accurate and like that we can provide receipts as well as statements and tax statements. Like to have information about the children and familes as well as authorized persons able to pick up in one location.

    Cons

    When we check children in and out for batch attendance we set specific filters. When the last user sets these filters and the computers get logged off instead of listing all the children in the child center it defaults to those filters.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Tracy, Thank you for your feedback! We are happy to hear you have enjoyed the ease of use that our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Laura from Little Blessings Preschool

    November 2017

    We've used CCM for several years and just went to the online version. Excited for the possibilities.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are really looking forward to the online enrollment option. Before we had families enroll on our website, printed that out, then manually entered the family data. Now a new family's information will go directly to our database.

    Pros

    We love the various reports and the scheduling options. Our center has a variety of attendance options, and we are able to customize our class and "length of the day" attendance fairly easily.

    Cons

    We've had several issues with online support not being helpful. They almost always say it's "user error," and aren't inclusively helpful, only answer one problem at a time rather than giving us all the steps at once that are required to rectify a problem.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Laura, Thank you for your feedback! We are happy to hear you have been enjoying many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Sue from Troy Babes in Toyland

    Number of employees: 11-50 employees

    November 2017

    Very happy with CCM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to process reports and time sheets as well as receivables in one program is wonderful.

    Pros

    Easy to work with this program I like that I can have time clock for my staff and all the childrens files in the same place.

    Cons

    Some glitches with the door entry , however support helps us each occurrence. It seems that when there is a Microsoft update everything gets messed up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Sue, Thank you for your feedback! We are happy to hear that you have been enjoying many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

  • Deborah from Shiningstars Childcare, LLC

    Number of employees: 11-50 employees

    November 2017

    great customer assistance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    awesome recordkeeping

    Pros

    easy to understand staff is very helpful return calls are prompt. Easy to reach someone at the business.

    Cons

    bill page layout for parents. Many parents find the parent statements confusing and hard to read. Perhaps not so many columns?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Personalized Software, Personalized Software Inc.

    November 2017

    Deborah, Thank you for your feedback! We are happy to hear you have enjoyed many of the features our software provides. We look forward to continuing to provide your Center with ChildCare Manager and excellent customer service. Our mutual success is very important to us. Should you need anything in the future, please do not hesitate to contact me directly moving forward. Warm Regards, Collette Hull | collette@childcaremanager.com ChildCare Manager - Sales & Marketing Account Executive

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