KidReports is a cloud-based child care management solution that facilitates parent engagement and classroom engagement in the digital environment. The solution lets parents access pictures and videos of their children’s day at school in real time.  

KidReports helps parents record when they drop off their children and view daily as well as historical activities. With center management, users can add unlimited family members to the application. It also allows schools to manage permissions and assign data access to limited people within the app. It also features quality assurance that allows lifetime data storage and access.  

KidReports allows schools to pre-plan their activities, manage child attendance as well as update records and daily reports. Schools can also track attendance records, create dashboards, run different reports and communicate with parents.

The solution offers services on a monthly subscription basis. It provides native mobile apps for Android and iOS devices and supports multi-language functionality.



21 Reviews of KidReports

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 21 reviews

November 2018

Andrea from Cadence Academy (former Employee)

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2018

OK

na

Pros

I guess the only thing I really like was the messaging system to parents

Cons

Software is always glitchy and never works appropriately

November 2018

Laura from Arrowhead High School

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

3 of 5

November 2018

Lacking, but efficient

Pros

As a parent, there's nothing I need to do but sign up.

Cons

I hate that it has minimal features and doesn't give updates until the end of the day.

November 2018

Jacque from Timberlake Village

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

New Parent

Pros

I am new to this product, my daycare switched from lifecubby. It seems pretty easy to use, i like that messages are separate from the daily activities.

Cons

I am not sure if this is because its a new product for the teachers but it doesn't show how much my child eats whether be none or seconds the teachers have to add a note at the end.

October 2018

Missy from Mama Lissa's Tiny Tot University

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

What a great add on!

Pros

I love the fact that my families love love love the daily update and pictures.

Cons

I wish children were moved back to their primary room when they are clocked out.

September 2018

Maggie from Holy Redeemer Child Care Center

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Feedback

Very good.

Pros

I am still learning it but, the ease of use and the many various options to make it user friendly for our center.

Cons

It is hard to remember the steps in the process of things at first.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

1 of 5

Functionality

1 of 5

September 2018

As a parent who has a child in daycare using this software

Pros

I liked the picture quality of the photos. It was nice to get the report every day.

Cons

I have tried and tried to get the pictures of my child downloaded. We asked before and have been asking since we left the daycare, but there is no recourse. The kidsreport folks send us to the daycare, the daycare sends us back to kidsreport. I have been at it since last April. Hoping to get them before she graduates college..

September 2018

Holly from JellyBean Island Learning Academy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2018

JellyBean

Pros

linking the procare accounts to kid reports and them being emailed at the end of the day

Cons

not being able to save and customize for future use

September 2018

Megan from Little Feet, Big Steps Childcare and Preschool

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Review

It has been good for the most part, I am used to Tadpoles so it took some adjusting. The only thing I like better about Tadpoles is the teacher view 'dashboard' type thing that lists all kiddos and has reminders of what they'll need next. Things slip through the cracks less.

Pros

The customer service is FABULOUS. Also the "real time" feed on the app has been a huge perk for our families.

Cons

Missing some features I am used to - setting reminders for bottles/diapers could be easier and more user friendly. A 'dashboard' view of all the kids in the room with their next bottle/diaper/nap would be super helpful in the infant rooms.

Response from KidReports of KidReports

Replied October 2018

Thank you for the positive review! We're glad to hear you are enjoying the service and that the transition has been going well. KidReports offers a more flexible reminder system that can be easily used in the app. You have the opportunity to set reminders directly in the app for individual children, several children or all children in your room. Please let us know if we can further help with this feature request. Thanks, The KidReports Team

September 2018

Diane from Prince of Peace CELC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Prince of Peace CELC

Too soon to say...just beginning. We have used brightwheel, and at this point are currently using brightwheel. So expect at least the same benefits.

Pros

All that it offers... the communication with parents and Admin features.

Cons

The struggle to get through knowing how to use it.

May 2018

Kristen from Harbor Childcare-Manhasset

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

kid reports- easy app to learn- quick access to all area for the children

benefits from this app- learning a new way to communicate with all parents thru via email instead of the old way paper

Pros

individualized to each child, parents receive reports by via email with pictures. teachers are extremely satisfied on how quickly the app moves from one thing to another

Cons

cons for kid reports- teachers have errors to sign into the app- several attempts and steps t fix the problem

April 2018

Kimberly from Sunny Tree House

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

We just started with KidReports and love it!

I love the automatic upload from our Procare software. Make my life much easier.

Pros

Parents find it easy to use. The email to new parents is so easy and I love that parents can tailor it to their own wants and needs. I like that as a director I have a dashboard that gives me real time numbers. I also like the alerts when children are moved.

Cons

I wish there was a way for the teachers to see all of their class at one time with pictures. I also wish there was a diaper alert that we could set for every 2 hours.

April 2018

Kayley from Childrens Lighthouse

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

April 2018

We have had issues with KidReports from the day we began using the software.

Pros

We really enjoy the teacher-teacher messaging feature, as well as the teacher-parent messaging feature.

Cons

The format of the administrator website is nowhere near as functional as others, and we have had multiple issues with information not transferring from Procare to KidReports. The layout of the daily reports is awful - instead of having a giant list of meals, diapering, and toileting throughout the day, why not have a a meals section, a toileting section, and a diapering section so they are easier for parents to navigate and read instead of scrolling down a long list of their whole day? Customer service is terrible. Each time we have attempted to call, we have been placed on hold for an hour or more. The only way were able to reach someone was directly through KidReports (strictly messaging, which isn't helpful), and anyone we have spoken with hasn't been helpful - they suggested we buy our teachers new iPads JUST to have them strictly for KidReports because it doesn't run as well with other apps and photos on the iPad. What's the point of the app and software if it can't be on the iPad with anything else?

April 2018

Bobbi from Childrens Lighthouse

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

1 of 5

April 2018

This product does not fulfill our center needs.

Pros

The teacher to teacher and teacher to parent messaging. This is a nice feature because the parents can go straight to the teachers instead of always needing to call.

Cons

It is not an easy app to use. Pictures are not very easy to upload. You can not go into as much detail as we would like. Things do not upload to the reports so parents aren't seeing things when they should. Parent contacts are not put in automatically from ProCare. The App defaults straight to room 1 after anything you do so you constantly have to change the classroom.

Response from KidReports of KidReports

Replied May 2018

Bobbi - Thank you for your review and comments. We are sorry to hear that your transition to KidReports has encountered some issues. We want to help ensure KidReports is fulfilling and exceeding your center's needs. Many of the items you have listed can be easily addressed and resolved with a consultation. In addition, we want to ensure you have taken advantage of our ongoing training schedules available to both school directors and teachers to better understand how to use the features we provide. A team member will also be following up directly to schedule a consultation. Best regards, The KidReports Team

April 2018

Kristen from Faith preschool

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

It is a great software

Pros

This software is used at my child's school. It is easy to see and navigate through his daily activities. I can see his lunch what he ate and how much if it he ate. The teacher can send me individual messages and let me know about his behavior. I love the app!

Cons

It is overall an awesome app it has frozen up once or twice when trying to navigate between tabs. But I feel that has been fixed.

March 2018

Tami from Ankeny Christian Child Care & Preschool

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Ashley Repko has been amazing helping us get started she has been so patient with all our questions

Time saving for teachers which lowers payroll. Less use of paper products for forms that have to be filled out such as, accident/incident reports, medication authorizations, etc. Easier communication ability with parents and teachers. I can see immediately how many kiddos are in each room with the number of teachers as well. I can locate a child if he/she has been moved to a different room. Teachers will be able to perform conferences with much more ease with everything right at their fingertips.

Pros

I love the options and the customization capabilities that KidReports provides for our center. We used a different program for parent communication prior to KR so parents and teachers had a tough time switching but now that we have used it for over a month everyone is loving it. I am so pleased that I am able to customize the activities so I have created our Medical Authorization form, Medication Log, Child Ill Form, Child Health, and so many others. The ease of use for the staff to be able to just select the Early Learning Standard they are working on and tie it to a picture or a video is the BEST! It makes documenting children's progress and accomplishments so much easier. The parents love getting the pictures/videos throughout the day along with the rest of the information they receive daily. I really get excited when I think of something new that I can add to the activities, and it has reduced the amount of paper that we use because we virtually have everything set up electronically.

Cons

Sometimes when I'm setting things up in the activities I start to type in a box and my cursor goes away and I don't realize that all of my typing is going nowhere. There were a few small things that we had to get used to and was a little difficult to use in the beginning but I think it was mainly because we had previously used a different electronic communication program. I don't like how when I create an activity (i.e. accident/incident report)I need to have things show up in a specific order such as, parents name first, equipment involved, was 911 called?, etc. However, I was informed that they would be fixing this so I am able to do this by April sometime. I really don't have too much negative to say about KR, I am loving it.

February 2018

Tifanee from First Christian Academy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

KidReports is a great software used by our Child Care Center replacing paper daily reports!

Pros

I like that KidReports has a lot of features that can be utilized to personalize each classroom's activities. Thus, teachers are able to choose from a wide variety of activities that can be added to each child's electronic report. I also loved the feature that allowed parents to receive "real-time" updates on things happening with their child.

Cons

The ease of use of KidReports was the main con. I had a difficult time navigating through all of the features.

December 2017

Amanda from Bright Start Child Care Ministry, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Professional staff!!! Great service!!!!

The best thing about this software is having the ability to communicate with the parent throughout the day. No more documenting a child's day on paper!!!! When I needed to change my email address I was unable to find where to change it at in the system. I was able to call customer support and they were great!!!

Pros

I like how easy it is to communicate with parents. I also like how parents receive real time updates throughout the day.

May 2017

Amy from Academy of the Sacred Heart

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

KidReports is very user friendly and our parents love it.

Pros

The software is very easy to use and is very user friendliness.The program is also easy to customize to fit our program.

Cons

When you refresh the program all in progress things get erased. Sometimes it gets hit accidentally and things are suddenly gone.

Response from KidReports of KidReports

Replied July 2017

Hi Amy! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!

May 2017

Tasha from Kids 'R' Kids #44TX

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

May 2017

Kid Reports is an awesome app. There's been some great improvements.

Pros

I love that parents are able to get information anytime they please on their child's day and progress. We strive to go above and beyond for our parents and believe we have using this app. I also love that they can get pictures sent right to their phone.

Cons

It's very hard to use the app when there is an issue with the Wifi or the app itself. We have had problems when it comes to web based.

Response from KidReports of KidReports

Replied July 2017

Hi Tasha! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!

May 2017

Mary from A Child's Garden Preschool

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2017

Parents really seem to enjoy the app and getting the daily updates.

Most teachers and parents seem to like the app, but some still prefer a more traditional portfolio.

Pros

The software allows for quick and easy communication. It is especially great for alerting the whole school of important news or sending quick reminders.

Cons

We wish that the items in the portfolios could be kept from going out in the daily reports. Parents have already seen the pictures etc. when we release the portfolios during conferences.

Response from KidReports of KidReports

Replied July 2017

Hi Mary! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!