RxNT Software


 

RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. The three products are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device or web browser. RxNT can be utilized in a variety of specialty settings including internal medicine, psychiatry, dental practices, and more. 

Within RxNT, users gain access to three different components to help them run their practices. RxNT|PM is ICD-10 compliant practice management tool that helps practices manage revenue, control medical billing and collections, and schedule patients across multiple locations.

Mobile iPad check-in options allow users to send patient reminders and check for insurance eligibility.

The RxNT|PM dashboard displays ways to access aging snapshots, practice-specific alerts and provider payments/charges snapshots. RxNT|EHR is ONC-certified and fully integrates with RxNT|PM.

This solution includes a customizable patient encounter module and allows users to electronically view and order lab testing and results. Additionally, the RxNT|eRx tool allows prescribers to issue scripts from mobile devices and web browsers.

 

RxNT - Billing dashboard
 
  • RxNT - Billing dashboard
    Billing dashboard
  • RxNT - Encounters
    Encounters
  • RxNT - Scheduling
    Scheduling
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

85 Reviews of RxNT

 

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Software Advice Reviews (84)
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Showing 1-20 of 84

Robert from Robert L Friend M.D.
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Makes my life easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All the support and sales reps are wonderful and responsive and I would have rated customer support higher but for one thing...we on the West Coast need later regular support hours. 2:30pm Pacific Time is just difficult as problems arise as the day goes by but I only have time to deal with them later in the day. Perhaps as RxNT grows its support hors will as well...please.

Pros

As a solo-practiowning child psychiatrist scheduled med prescriptions for adhd children (and adults) were the bane of my existence. RxNT makes this much better.

Cons

A bit of a learning curve with the software...not very intuitive. The symbols for actions do not explain themselves when cursor hovers over them. The software for searching for pharmacies by cities doesn't forgive misspellings or make suggestions...same thing with patient's name. These are minor but annoying things.

 
 

Neil from Partners for Behavioral Health and Wellness
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Mostly positive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Please change the dates on Current Meds to reflect when the ACTUAL prescription was written, and not when the pharmacy wrote asking for a refill!

Pros

Mostly fine.

Cons

When I look at "CURRENT MEDS" it shows the date when a **Pharmacy asked me for a refill** as being the last date date a prescription was "written," instead of the ACTUAL last date I wrote one. This is very confusing, as I do not respond to these pharmacy requests 99% of the time. Patients must come into the office to get refills. When they call asking for refills, these misleading dates make things more difficult to figure out, as I try to see when they should run out of their prescription and by which date they need to schedule followup. Very frustrating but my only real complaint.

 
 

Ricky from Gulf Coast Behavioral Clinic
Specialty: Psychiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, very informational, just a great piece of software that is versatile and all around awesome

Cons

There weren't really any cons to this software. It's great and I would recommend it to anyone to use

 
 

ARNOLD from Brooklyn Psychiatric Associates
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy and accurate

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Well worth using

Pros

A highly intuitive system with excellent connectivity. Data entry is easy and instructions are clear. Support services are prompt and always helpful and polite.

Cons

NONE except for poor support availability outside business hours. Althouh the weekend recording states that emergent issues can be addressed there are no instructions as to how to indicate an emergency situation exists. A message I left on a weekend indicating the need to resolve an emergency situation was not answered until Monday, the first business day.

 
 

Kirk from Washington Internal Medicine
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

RxNT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've utilized several billing packages over the years in my private medical practice. More recently, we started with Kareo and it was problematic. While searching for e-prescribing solutions I came across RxNT and we enrolled for the entire package. My biller--who has experience with many systems--loves the system. Kareo just about broke the practice as it took 3 months to get enrolled with Medicare. With Kareo, it's taken 2-3 weeks. Customer service is outstanding; when submitting a problem you will generally get an answer the same day and often within an hour or two.

Pros

Easy of use
Customer service
Price

Cons

The EMR is a bit cumbersome but we will be using another system. But for PM RxNT has been terrific.
e-Prescribing software prohibitively expensive if looking to integrate with other software

 
 

Roxann from Roxann Sangiacomo, MD PA
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Needed info on purchasing Rx blanks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Suggestions:
Compress info under Rx Hx onto one or two lines so I can see 10-12 past rxs on one screen instead of three at most.

Compress the Rx writing page so I can see 6-8 on one screen. Too much scrolling when filling multiple Rxs. Have to remember what's up top when I scroll five rxs down all the while the pt is talking!

At the pharmacy designation page, the # of pills being sent needs to appear next to the drug. Sometimes I am sending #30 to local pharmacy and #90 to mail away or printing that to give to pt, and I can't tell which one goes where on that page as I cannot see the quantities.

Results in much back and forth changing pharmacy designations. Frustrating and error prone.

Please remove the auto addition of DAW to any brand name drug written. This is a relatively new default and requires me to remember to check "generic". Trust me, if I want brand, I will write BRAND MEDICALLY NECESSARY" as is required in my state.

A year or so ago, another annoying default appeared on controls. Having to uncheck the "prn instructions" is a waste of time. I designate prn instructions in the sig myself. Nothing like finally getting it to the send point then having to scroll thru six rxs to see what is holding it up.

Was pretty disappointed in e prescribing update. Was hoping some of this was being looked at. I had spoken to developer many years ago on several occasions about same issues.

Overall still great value and your support staff is always great.



Pros

EPCS best thing ever. 3+ yrs ago I was 1st in my area & pharmacists still report almost 0 others using this. Feather in my cap! Just yest I went to pick up personal Rx at target. I know staff but when I got there, the staff called new pharmacist over to meet me saying "this is DrS, she's been our only EPCS prescriber for years until last week"

Cons

Final pages of Rx generation still not efficient. Still bulky, time consuming scrolling up n down. Due to having to generate three rxs for same Med sometimes, one for now to be sent to the pharmacy and one for 4and 8 weeks to print along with other MEDS, seeing only one per screen is maddening. They often are not in order and sometimes it's two diff MEDS getting same rxs (Adderall and adderallXR) so it's a mess trying to see if I've generated three of the right ones for each. If I could see a half dozen on a screen I'd be less error prone.

 
 

MaRISOL from Ramiro Coro M.D.
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

EXCELLENT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In general we are very happy with RxNT, and the support ans assistance we receive always with a smile. Every issue we have ever had has been addressed in a timely manner and resolved quickly.

Pros

Ease of use, the program s very easy to use and navigate between tabs.
Customer service is always personalized to our particular needs.

Cons

Functionality and easy to use, willingness of customer service to assist and solve issues that arise. Everyone we have had the pleasure of speaking too is always very pleasant and willing to assist with whatever issue we may have.

 
 

Rebecca from House Calls Primary Healthcare
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy EMR for small practices

Ease-of-use

Functionality

Product Quality

Customer Support

In a rural area there are some gliches that take some work to iron out. However I feel this would be true for any EMR that one has to use through cable or dish.
There are some tricks to make documentation of repeat visits much faster. The fact that one can do this with this system is fantastic. I have been using it for over a year now in a small rural practice and have finally gotten it down to a science. The customer support is fantastic. As with all systems there are times that things do not work right. The tech department lets you know and them follows up to tell you when everything is a go again. Frankly, for the money one cannot go wrong with this product.

Pros

ease of use once you have all info loaded in

Cons

it doesn't work with some browsers.

 
 

John from NW Telepsychiatry, PC
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using RxNT for years and have also used other EMR based prescription tools. RxNT is straight forward, efficient and so easy to use. The support is quick and helpful...and you get to talk to a human being without huge waits and phone trees.

Pros

excellent value, able to prescribe controlled medications with ease

Cons

None

 
 

Emogene from Emogene Bedrosian, M.D.
Specialty: Emergency medicine
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

RxNT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am retired. Thus not a good value for me. But necessary in NY state. I would think Drs. in practice would be using a program that was integrated into their office medical records program.

Pros

easy to use. training was simple

Cons

cost for a retired person

 
 

Paul from IU Health
Specialty: Neurology / neurosurgery
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

RxNT works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this since 1998. Every year is better.

Pros

Straightforward and user friendly. I use it all day and night.

Cons

None

 
 

Samuel from Fifth Ave Center
Specialty: Psychiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

IMPROVING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Occasional outage
Can be major issue
Controlled substance step can be frustrating/rejects/takes 3 attempts
Reasons unknown
Time consuming
Accessing pharmacies improved
Easy to use

Pros

Ease of use

Cons

Controlled substances step
Inexplicable rejections

 
 

Patricia from Psychiatrist
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very user friendly. Some difficulty with updates but overall great.

Pros

User friendly

Cons

Cost for very small volume of patients

 
 

Frederick from Frederick S Feiner, MD
Specialty: Ob Gyn / women's health
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Love it!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Initially concerned about NYS not allowing written rx's, I now love the ability to use mobile phone prescription writing quickly and efficiently.

 
 

Robin from Mountain View Medical Billing
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Why did I wait so long

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been in medical billing for over 25 years and have used many different billing programs. After the billing program we had been using, for several years, made some "unfavorable" changes, we knew it was time to look for a new program. My staff and I researched and did demo's with many different billing programs (including RxNT) over the course of a few months. We actually switched one account to a new program, which we thought was the best. After a month, we can't get them to actually answer any issues we are having. We went back on the hunt and revisited RxNT. I think we overlooked RxNT in the beginning because we thought "with rates this good, there has to be something not right with the program". We set up an hour long demo with RxNT. This demo actually lasted two hours as I had a lot of questions, as to "can the program do this" "can the program do that". The staff that did the training was wonderful! They answered all of my questions and the one questions they didn't have the answer to right that minute, they checked it out and called me the next day. We switched to RxNT that very day.

Pros

There are so many pros's, I don't know where to start. The staff at RxNT is wonderful. I can call them and get right thru. I can email them and they will respond within minutes. The program itself is great! It is very easy to navigate. You don't have to spend hours searching for reports or settings. Everything is right there. The scheduling is so easy. I just did a training session yesterday on the scheduling, for one of my offices, and the entire staff liked it so much better than what they had before. They commented on how much better it was to schedule a patient and the checking in process. The billing side of the program is really nice too. There are procedure macro's (very helpful) and searching for a diagnosis code could not be easier. All other programs I have been on, you have to know the exact medical term to search. RxNT somehow managed to program the diagnoses so that anyone, at any level of medical terminology, can find exactly the right code. It has even told me a couple times that I needed an additional diagnosis code based on what I had entered. No other program I've used as done that. When we first signed up for RxNT we were told that we could start sending claims immediately on the smaller insurances but that it would be 3-5 weeks for the bigger payers. I was receiving ERA's from these bigger payers within 10 days. The clearinghouse people were in constant contact with me and sent me weekly reports so I knew exactly where my payers were in the process. RxNT is unlike any other billing program. And their staff is also unlike any other billing program staff. The staff at RxNT are like no other staff I've encountered. They really take pride in what they do and treat you like family.

Cons

The only Con I have is that the program does run a little slow after awhile. Once you log off and log back in, you're back in business.

Advice to Others

If you're looking for a billing program, look at RxNT first. If you do look and do demo's with other programs, pay attention to the attention that they are giving you during that demo. Are they answering all of your questions, are they listening to you or just cutting you off because they only have so much time? The way they treat you during your demo is the way they will treat you after. RxNT is the only billing program I will use for all of my accounts from here on out. Check them out! You won't be disappointed!!

 
 

Alejandra from Greenwich Psych, PC
Specialty: Psychiatry & Psychology
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

The best customer service I've seen in the EHR community. Bravo!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From the beginning, all the staff at RxNT has been extremely helpful and knowledgeable, they all replied to their emails in a timely fashion, explained in great details all the program, requirements and functions and went above and beyond to set up the system. I must say, for someone who has avoided going tech on the psychiatry field, this company has made it a breeze. Can't thank everyone enough!

Pros

Simple, easy to use (intuitive). Great customer support.

Cons

Not yet

Advice to Others

Very well worth the investment for the service.

 
 

Samuel from I Care Solutions
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mostly easy to use and very convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After you learn the idiosyncrasies of the system it's efficient and mostly user-friendly.

 
 

Karin from Your Eye Care Team
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great product but pricey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We love RxNT and would not run our practice without it. However, it appears that RxNT knows this as well. It costs per provider and the annual maintenance fee. We do not write many Rxs. However, our providers will not be without RxNT so we pay. I would love to see the fee changed to usage based.

Pros

Easy to use, integrated with our EHR, convenient for provider, pharmacy and patient.

Cons

Fee not based on actual usage.

 
 

Stephanie from The Eye Site, PC
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Has improved

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used RxNT and it would put me as the prescriber when pulling meds through. RxNT said it was EHR's fault; My EHR said it was RxNTs fault (surprise). Thankfully this has improved drastically. I look forward to continued improvements.

Pros

Being able to access patient med list

Cons

Very expensive for non-revenue. Doing it for MU.

 
 

Lindsay from Greene County Eye Care
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Thanks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I have enjoyed using your product. It is easy to use and I appreciate that it works so well with my EHR.

 
 
 
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DEBBIE from CIC@claimitcorrect.com

January 2016

January 2016

So easy to use for any staff.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Updated software for all electronic information such as automantic downloads from labs and hospitals, saves scanning time.

Easy to use incentive program. Help line is always helpful and even has a work request where you can email a problem and have a open ticket till problem is solved,

Have no cons with this wonderful system.

Source: Capterra