All Brex Reviews
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Brex Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.4
Value for money
4.5
Functionality
4.5
Pros
"The banking features are on par with what I would expect from other more traditional systems as well."
"Overall, the experience has been very positive, and lures to other platforms have been unsuccessful due to Brex's strong performance"
"It was easy to set up; they opened our account while we were still very early."
Cons
"weeks after I had closed my account LinkedIn hit my card with a rogue charge. When I contacted support to reject the fraudulent charge, not only did they refuse to reject the charge to the credit card (which is industry norm and why businesses use CCs and not debits so as to have some insurance against fraud)"
"You can't actually do it online NOR does the closing of the account automatically cancel the cards, nor any alert whatsoever to call customer support."
"Login on Android app was broken for a long time, submitting expenses in bulk could be more streamlined."
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