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5
4
3
2
1
Ease-of-use
4.4
Customer Support
4.2
Value for money
3.8
Functionality
4.4
"The programs are amazing and they offer amazing support and have a wide array of answers to many questions to help you along the way. "
"The price is a bit high but we get outstanding functionality and a great knowledge base to use with out staff. "
"The software updates are done in the "background" which has saved me hours on the weekends during Tax Season."
"One major issue is being completely dependent on internet connection - if the one (1) fiber line to the Yukon is cut (which happens multiple times per year), then my office is has lost connectivity and production."
"in TP1 should be the possibility to transfer Québec refund into conjoint automatically, now it always manual; Where is useless diagnostics in a report of depending person."
"TaxPrep is getting too expensive - annual increases are not warranted last increase was 6.5%, 5% the prior year and 7% the year before."
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