All Sonix Reviews
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Sonix Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.9
Customer Support
4.8
Value for money
4.7
Functionality
4.8
Pros
"The interface is very user friendly and I like that you can download an entire folder insted of donwloading each transcript individually."
"AI does nearly 95% accurate work, even in german, not only english. And after that it took me only 25 % to 50 % of time of the total interview time to transcribe the inaccurate words."
"Excellent transcription service - very accurate even when transcribing the difficult New Zealand accent."
Cons
"Secondly, the pricing structure is unclear and WAY too expensive for what it is. And my favorite part - when I reached out to support because I panicked when I saw what was charged to my account, they were VERY rude and antagonizing rather than just explaining to me why I was charged that amount and trying to keep me as a customer."
"Where do I start...first of all, it did not transcribe all of my calls properly and would sometimes make it look like there was just one speaker speaking in paragraphs which wasn't helpful at all."
"It sometimes split paragraphs in the middle of a sentence when the speaker paused"
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