Honeycomb 2026: Benefits, Features & Pricing

At QuintoAndar we have dozens of engineering teams maintaining over a hundred services. Honeycomb became the go-to solution when we need to dive in and understand what is happening with them. Our biggest use case is by far troubleshooting incidents. Thanks to Honeycomb's blazing fast query times, once we know something is wrong, we are often able to quickly pinpoint exactly what is going on and fix it faster than before. But we also started to use it to keep track of Service Level Objectives and even help onboarding new engineers, for example by showing some ways user requests map into our infrastructure. Finally, the customer support was great. Since we started the trial we had a direct channel with both their sales and engineering teams who were always very quick to answer any questions and act on any feedback.

Honeycomb is what you get when you put really smart Ops people together with really smart Dev people to solve both of their problems. The APIs have been very reliable. I haven't lost a byte. The bytes I expect to be there are always there. Outages are well communicated and quickly remediated. Plenty of transparency. Every single person I have interacted with at Honeycomb over the years have been great to work with.

I am now requiring Honeycomb integration on all software I build and help maintain. It is the highest praise I can give.

Very easy to set up and get data into Honeycomb. We leverage AWS Lambda extensively and send all of our Cloudwatch log groups to a Kinesis stream, which another Lambda consumes & publishes to Honeycomb. We've been able to find patterns that would have been difficult to surface in other tools and the SLO functionality provides a good target for your application.

We used the FREE tier to test the product, and now we just started with PRO and are looking for getting all moving parts instrumented. Already showed benefits by not having to jump between multiple tools, but we expect to get even more in terms of the knowledge sharing and culture around observability and on-call in our org.

I historically hated debugging and metrics and charts, but even just the content being generated at Honeycomb for the industry is as amazingly helpful as the product itself. Honeycomb has brought me into the SRE world and helped me lobby higher decision-makers in the value of observability. They have a wonderful community, are committed to support/ customer success, provide open office hours with incredible industry experts, and every interaction has been encouraging, positive, and helpful.

Absolutely brilliant. Couldn’t run this product with such a small Ops team.

It has been fantastic to see how fast we could get up and running as well as how welcoming it is for people to start from the position of other people's queries and build from there. It does take some investment as it is a different way of thinking about our services but when and where we have done this it has proven invaluable.

Honeycomb is the first tool I use when checking for potential errors in our application or just to view our logs. It was crucial when debugging performance issues with our database by allowing us to quickly add instrumentation to our code and start sending it to Honeycomb.