Documoto 2026: Benefits, Features & Pricing

Wondering if Documoto is right for your organization?

Our Catalog Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Documoto

4.7

(13)

Pricing

Starting at $2,000.00 per month

About Documoto

Documoto is a leading aftermarket content solution that helps equipment manufacturers quickly author, share, and sell parts so that they may better serve their network of partners and customers. Using Documoto, equipment manufacturers can create interactive digital parts catalogs and related content that can be updated and distributed with a few clicks of a button. Documoto helps equipment manufacturers create an online self-service support portal and aftermarket storefront, making part identification and parts purchasing easy.

Documoto Screenshots

Documoto Pricing and Plans

Starting price: $2,000.00 per month

Free Trial

Free Version

Basic

$2,000.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Documoto Features

Popular features found in Catalog Management
Catalog Management
Content Library
Cross Selling Functionality
Database Publishing
Data Synchronization
Document Management
eCommerce Management
Inventory Management
Pricing Management
Product Comparison
Product Data Management
More features of Documoto
Access Controls/Permissions
Activity Dashboard
API
Catalog Creation
Categorization/Grouping
Content Management
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Data Storage Management
Document Storage
Layout & Design
Merchandising
Multi-Channel Management
Multi-Language
Online Catalog
Order Entry
Product Catalog
Reporting & Statistics
Search/Filter
Shopping Cart
Tagging
Templates
Third-Party Integrations
User Management
Version Control

Documoto User Reviews

Overall Rating

4.7

Ratings Breakdown

69%

31%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

5.0

Functionality

4.5

Have you used Documoto and would like to share your experience with others?

Ryan K.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Succeed with a quality product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

basically anything you put on this site will have the same procedure of uploading.

Cons:

The only thing that comes to mind when I think of a con for Documoto is that I can't delete a tag that I intentionally left blank to a Template. When you add this same template to the media shelf it will add the same tags that you left blank in the tag value along with your other entries.

Reasons for choosing Documoto

Documoto seemed to fit our timeline and was easier for our group to learn.

Reasons for switching to Documoto

We had customers complaining about how hard it was to find a manual for their machine and even some of our employees couldn't find what they were looking for online and would use outdated paper manuals.

Dennis B.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

A self-service platform that gives our customers access to 24/7 customer service.

Documoto has streamlined our Technical documentation creation by alleviating some of the clerical steps of the process, such as creating templates and organizing/managing content. The majority of our customers are able to pick up on the system with limited training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very user friendly on both the front-end, and the back-end. There are many features that give our customers confidence in finding the correct documentation for their needs. The software has also overhauled our technical documentation process, allowing us to focus more on content, and letting the system automate the organization/update processes.

Cons:

We would love to see 3D implementation, which is currently being worked on. The user set up process could be improved by adding some sort of "Request Access" feature on the login screen to collect the information needed to set up new users. A guest portal feature would also be nice for users who would like to browse.

Tim L.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Content management made easy

The overall experience is positive, as we are able to update pages, which once updated and managed properly, updates occur immediately with an update to one page it will make the updates wherever that page is used in all parts catalogs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Documoto software allows us to maintain and publish close to 300 new parts and operator manuals per year along with maintaining almost 8000 pieces of media.

Cons:

The cons are that I have to build a TOC one page at a time, versus uploading the TOC through excel or some format rather than having to add each page one by one, where some of our books include 500 pages.

Jason R.

Verified reviewer

Farming

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Oxbo-Connect

Benefits: 1. A platform to put product information in one are area for access by all, before we had files stored in may areas, now we have it in one for customers and our employees 2. Allows us to move into an electronic world with real time information, whereas a paper world is only as good as the moment it is printed 3. Our rep Christa Bemis was there from the beginning and since our integration had unique twists and turns, if we have an issue, she knows how it was done and what direction to go to fix it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Documoto allows us to create user groups which focuses only on the content they needs to see without cluttering their experience with unnecessary product information. The system is relatively easy to use, like anything else, repetition makes it second nature. Our business is seasonal so some customers do not use it 12 months out of the year so some navigation skills can slip a little. We also work with dealers and the turnover at the dealerships causes some challenges to new users until they become more familiar with the sytem. The integration went pretty smooth, our ERP system can be challenging as it does not like to play with "bolt on" systems, but Documoto's connection worked very well once we got our system to complete the integration.

Cons:

If we had not been exposed to the "classic" version of Documoto, the Rocket or HTML version would be widely accepted and easier to use. Since many of our employees got used to the classic version it has taken some time to get customers and employees switched over. The early version of Rocket had some challenges, but is slowly getting to a point where you don't feel you are missing anything you had before. The only comment is making the "Go to Search" button more "exposed" as it tends to be overlooked and people use the global search feature which brings up more information than they may be looking for.

Reasons for choosing Documoto

We chose Documoto for two reasons: 1. They had ERP connectivity 2. They seemed to be more progressive and continuing to look to the future of information and E-commerce

Carl D.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed August 2021

The Utilization of Documoto in Union Pacific's Locomotive Servicing and Repair Processes

I would describe my overall experience with Documoto as very good! They have a knowledgeable support team and every interaction has been pleasant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software helps engineers, electricians and mechanics find the needed parts via dynamic and customizable search features.

Cons:

In order to setup and implement Documoto into our servicing and repair process, we needed the in-depth involvement of our Integration Technologies team. The Documoto Support team assisted every step of the way but the initial implementation took a lot of time and effort.

Reasons for choosing Documoto

The Documoto parts catalog system provided the features and flexibility that we needed moving forward.

Reasons for switching to Documoto

Our previous parts catalog system had become dated and we took a fresh look to see what was then available on the marked. The Documoto parts catalog system provided the features and flexibility that we needed moving forward.

Charles J.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2021

LA Metro's DM Rocket

My overall experience with Documoto has been wonderful, every person that I have every dealt with at Documoto has been courteous, knowledgeable and professional

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ability to customize almost every aseptic of the Documoto Rocket experience The searching capabilities The ability to brand Rocket for Metro The ease of updating and editing content

Cons:

The supersession of part numbers, all of the existing tags on the original part number are not automatically transferred over to the new part number (however an enhancement is in the works)

Brian B.

Verified reviewer

Consumer Goods

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Powerful interactive lookup software

We have been with Documoto for several years. We've been there with the growing pains they have had over the years. The software is finally on the HTML5 platform which is much better than the original Flash platform. More features and much more reliable. Our dealers were very skeptical of Documoto when we switched over, but we have won most of them over with the ability to provide accurate parts books and make changes quickly when needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to update and manage our content. We can make changes and have them live to our dealers within minutes. We can relate documents and parts to other documents and parts making it easy for dealers to find the information they are needing quickly. Support team is great.

Cons:

I wish there was more customization available. Overall pretty happy with the Documoto software. The things which I 'dislike' are more personal preferences which if we had more customization available I could fix.

Reasons for switching to Documoto

We switched companies because Documoto offered the ability to update and manage our content. The previous company we used took months to update our interactive parts manuals and documents.

Mark I.

Verified reviewer

Public Safety

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Superior Product and Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Documoto provides an easy to use interactive electronic parts catalog for our dealers. The exploded views and part lists provide our customers with a helpful tool to identify the items they need. And the Documoto Technical Support Staff has always been Best-in-Class.

Cons:

As with any software, you may wish some features worked a little differently for your use. For example, I would like the feature of adding sub-assemblies / service parts to operate slightly different. I know they are truly appreciative of my feedback and are considering this improvement for a future software release.

Alix W.

Verified reviewer

Farming

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Great product to bring parts books into the new age of technology

We went from static PDF parts books that had limited searchability and difficult to maintain with our heavy flow of updates. Now we have updates go out same day and that are applied to all or specific areas.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Full data interaction between all parts books.

Cons:

A few extra search features could be helpful for end users who are not as familiar with browsing.

Reasons for choosing Documoto

The company is North American based, allowing for same time zone operations for customer service. As well offered the simplest data entry and most modern presentation for end users and admin users.

Samuel C.

Verified reviewer

Civil Engineering

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Very useful interface