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Invision Community 2026: Benefits, Features & Pricing

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Invision Community
Invision Community
4.2
(17)

Pricing

Starting at $45.00 per month

About Invision Community

Invision Community is a cloud-based solution that helps businesses design, launch and manage communities, online forums and digital/e-commerce storefronts via a unified portal. The platform allows organizations to create personalized landing pages and upload, store and organize assets using an integrated media manager.

Invision Community allows enterprises to sell digital files, promote them on social platforms, rate/review items, filter and sort listings by category or custom criteria and maintain a revision history for reference via a digital marketplace. It offers a host of features such as mentions, a drag-and-drop interface, leaderboard, content management, customizable member profiles, and more. Additionally, administrators can update content using a WYSIWYG editor, add custom forums, and receive notifications for new replies or topics.

Invision Community lets users build personalized storefronts to sell subscriptions/merchandise and accept online payments. Pricing details are available on request and support is provided via email, FAQs and other online measures.

Invision Community Screenshots

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Invision Community Pricing and Plans

Starting price: $45.00 per month
Free Trial
Free Version

Basic

$45.00

per feature, per month

No plan information available

    Invision Community Features

    • Popular features found in Community
      Access Controls/Permissions
      Alerts/Notifications
      Chat/Messaging
      Communication Management
      Content Management
      Feedback Management
      Ideation
      Member Directory
      Mobile Access
    • More features of Invision Community
      Activity Dashboard
      Activity Tracking
      Calendar Management
      Commenting/Notes
      Customizable Branding
      Customizable Templates
      Data Import/Export
      Discussions/Forums
      Document Storage
      Drag & Drop
      Event Management
      Filtering
      @mentions
      Moderation
      Personalization
      Third-Party Integrations
      User Management

    Invision Community User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    65%

    4

    18%

    3

    0%

    2

    12%

    1

    6%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    3.6

    Customer support

    4.0

    Functionality

    4.4

    Harry's profile

    Harry S.

    Verified reviewer

    Construction

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2023

    Fantastic Products

    4

    It's a fantastic list of products and has been great for our intranet. Homepage, forums, blogs, gallery have been super.eCommerce store hasn't been used but I have used it in the past for other roles, it's a superb product with alot of customisation.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    We like their self-hosted applications for use in our local environment which is used as our company intranet. It has been really useful and giving us more features than other software previously used which also had alot more issues coming up. The customer service has been great but ensure self-hosted installations are setup within a Linux operating system to ensure support is available. (limited support via Windows)
    Cons:
    The pricing for renewals every 6 months are low, but in order to keep the site updated with any bug fixes, features etc. should be required, so it's worth keeping in mind.

    Reasons for switching to Invision Community

    Functionality was only available when installing third party plugins which then also caused issues with updates and so we wanted software which could give us the stability and functionality we wanted as our intranet.

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    1001-5000 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2022

    Best Community Management Platform

    5

    Our overall experience is very good. Our developers team taking a advantage by creation various FAQ pages, websites. It is helping our business a lot. simply GO for it.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    1. Lots of templates available for Forums, Calendar, Blogs Pages which will helps the users to create more dynamic content. 2. Helps to engage the customer base with the product related FAQ and queries. 3. Helps to create a mirror of your company's overall image in community platform. 4. Creation of Automated workflows with Invision Community and various applications. 5. Makes job more easier by automating and providing drag and drop tools. 6. Create websites for campaign very easily.
    Cons:
    1. Needs to improve the UI components and add more features 2. DB restore in Invision community little bit time consuming. 3. Price wise little bit high as compared to other alternatives. 4. Fetching old data sometimes requires more time.

    Reasons for switching to Invision Community

    cost was the primary reason for this switch and number of tools available in this application is really matching our requirement.

    Read More

    VR

    Verified
    Reviewer

    Computer Games

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed August 2025

    Every Update Makes It Worse: Fewer Features, Higher Cost

    1

    Honestly, fewer and fewer. The platform used to empower community-building and customization, but lately, it feels more restrictive. At this point, platforms like WordPress, XenForo, MyBB, PHPBB, and even Discord offer more flexibility and benefits — often at a lower cost or even free.

    Ratings Breakdown

    5
    Ease of use
    2
    Value for money
    3
    Customer support
    1
    Functionality
    icon
    Pros:
    The UI is clean, and it used to be highly customizable with lots of third-party support. There was a time when the platform felt truly community-driven.
    Cons:
    It seems like with every major update — like from 4 to 5 — they keep removing useful features that should be there. They started by phasing out the marketplace, which in my opinion was a huge mistake. Then in version 5, they removed even more functionality in the name of "security," which ended up costing us plugins and apps that brought meaningful and useful changes. With each version, the price goes up while the features go down.

    Reasons for choosing Invision Community

    At the time, IPS was infinitely better, which is no longer the case today.

    Reasons for switching to Invision Community

    Install plugins and themes and customize my community however I want.

    Read More

    GG

    Gary G.

    Verified reviewer

    Internet

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed April 2025

    Best community software on the market

    5

    My experience with Invision Community goes way back to circa 2004-2005 (I was still in high school) where I first dug my hands into forums and forum software in the good old Invisionfree days. Through the years I have created many communities, some successful and many others were anything but. Little did I know these experiences would only get me more and more hooked into this virtual world! Forums are communities of like-minded people sharing their knowledge, experiences, hobbies and most of all, coming together in a common place to just be themselves. I have experienced nearly every forum software out there, though I always made my way back to the Invision Community suite of products as I not only found it to be a very powerful and dynamic bit of kit, but it always provided the solutions I wanted and needed for my communities. If you have read some of the negative reviews regarding the team, take it with a grain of salt (I sure do!). The team strive for perfection and are not only extremely knowledgeable, but the way they connect and communicate with their community and clients are second to none. Every word of feedback and suggestions are read and taken seriously, they don't belittle anyone including those with negative approaches and you can read for yourself how they communicate with existing clients versus new members. They are respectful and know how to work together to produce something that is simply leading the market and this industry. Thank you, Invision Community. Not only for having the best community software, but for giving your clients and potential clients the very best in customer service. Each of you (and I really mean it) make up a great team and deserve all the praise. Forums, forum software, communities, however you word it, just wouldn't be the way they are without you.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Superior and powerful community software that exceeds expectation. Amazing team, combining knowledge from all facets of community management, forum software, development and the like. They are relatable and communicate effectively. Customer service is second to none in this market/industry. Everything is read, addressed and provided with realistic timelines. Feedback and suggestions are taken seriously and always discussed (whether internally or publicly), especially with strong support from the community. Deprecations are communicated concisely and with reasonable timelines. You will not be caught by surprise and are given more than enough notice to make the necessary adjustment/s.
    Cons:
    The fact that this box exists. I have no cons, negative comments or dislike anything about Invision Community.

    Read More

    VR

    Verified
    Reviewer

    Internet

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2019

    Best community forum software I have used

    5

    After having used vBulletin and Vanilla (free edition) for many years, it was a real joy to make the switch to IPS. Even migrating from Vanilla was easy. Robust software and helpful and professional support.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    An awesome content suite with a powerful and modern forum functionality to support your online community. They really kill the competition with their clean templates, powerful community management tools and awesome editor that has great functionality for adding pics and embedding social media like tweets.
    Cons:
    If it only had better gamification options (badges, achievements) it would be perfect.

    Read More

    JS

    Joachim S.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed November 2022

    Steer Clear

    2

    A few IPB issue samples:Autumn 2021IPS support suddenly communicates that we had changed the program code, effectively leaving us without support – if we did not reverse the change. The Support was, as always, very confident and not open to arguments. “Our flag shows that you have changed the code.” End of discussion. Since we had not changed any program code there was nothing to reverse. We then communicated that we had decided to leave IPS. A Support staff then, but not until then, manually checked the code and concluded that we had not changed a single letter. Another one of these bugs. No excuse was given, but we decided to return to IPS due to all the hours invested. A critical mistake by us when viewed in the mirror. Autumn 2021During our tests a large portion of new members’ registrations stalls. According to IPS Support everything points towards that our environment is to blame. Quite the contrary, during three frustrating months we did hundreds of user registration tests on all kinds of hardware, three different browsers, and two separate networks. With the same result. But not until a senior IPS developer was engaged the IPS Support blame game stopped. Within two weeks of testing and analysis, the error was found - in the IPS environment (the service worker)...

    Ratings Breakdown

    2
    Ease of use
    2
    Value for money
    2
    Customer support
    3
    Functionality
    icon
    Pros:
    We are two information technology managers and consultants both having 20+ years of experience who decided to launch a community directed towards executives. We chose “Invison Power Board” (IPB) from Invision Power Systems (IPS) as the tool for this since it had one for our offering critical functionality. The software had also been around for 10-20 years (depending on how you count a major version upgrade) and could be expected to be stable. This explains why we stayed on board through an 18-month-long orgy of bug reports.
    Cons:
    We used the SAAS “Invison Power Board” from May 2021 to October 2022. The application was used by two admins configuring and testing multiple use case scenarios and front-end designs. The site was plagued by quite a few issues. We estimate that the 18-month-long process would have taken us about 6 months with a stable and fully documented software, and an open-minded Support.

    Reasons for choosing Invision Community

    ...May 2022During our tests, a large portion of new members’ Stripe payments stalls which (once again) effectively stops new members’ registrations. Another showstopper. Again IPS Support points towards our environment, despite us once again presenting a solid test battery showing the same stalling issue no matter what environment we use. In August 2022 Stripe Support asks for specific information from IPS but this is never provided despite reminders. The stalling issue was never resolved.August 2022IPS Support does a ticket count and notes that we have filed 145 support tickets since May 2021. You might expect that this would render an excuse from IPS due to a software having more bugs than a stray dog. As you might guess by now, this does not happen. What happens is that IPS Support recommends us to look for an alternative community solution since they seem to think that we are to blame for their frustrating workload. A fascinating kill-the-messenger strategy.From August 2022 IPS Support reduces its support to us down to zero, thereby being in breach of the service agreement. We then escalate the case to the IPS [SENSITIVE CONTENT] who reviews it and concludes that we are good to go ahead and use the solution. But since we still get no response from IPS Support we take a deep breath, cancel our IPB plan and let about 2000 hours of work go down the drain. We have now moved on to a different vendor where we have experienced about 5% of the issue frequency as compared to IPB./Joachim

    Read More

    JR

    Jed R.

    Verified reviewer

    Internet

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2023

    Disappointed

    2

    I've been a longtime Invision subscriber, both the software and their cloud hosting. Their off the shelf product remains best in class, but man am I disappointed with their cloud hosting. They're expensive, bureaucratic at every step, they don't provide ftp access, you have to go through them to perform backups and restores, they treat their customers like we're idiots and nickel and dime you every step of the way. The final insult happened today, when I'd finally had enough and decided to self host. They told me I'd have to pay $500 to change my plan (plus an additional $200/year for the service itself). I agreed (what choice do I have), only to get an error when I tried to download the software. So what do they say when this happens, after I've spent $500 for the privilege of switching plans? No apology, no circumventing the system to just get me the software I just paid for. Instead, I receive this note: "After reviewing your request, we have determined that it is going to require further investigation by our advanced support/development team. I have escalated your request to that department and they will provide further assistance as quickly as possible. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay." They sent this on a Thursday afternoon, btw. I am so angry.

    Ratings Breakdown

    1
    Ease of use
    2
    Value for money
    1
    Customer support
    4
    Functionality
    icon
    Pros:
    Their off the shelf product remains best in class.
    Cons:
    They're pricey, bureaucratic, and their attitude always seems to be "the customer is always wrong.

    Read More

    Genesis's profile

    Genesis G.

    Verified reviewer

    Marketing and Advertising

    501-1000 employees

    Used weekly for less than 2 years

    Review source

    Reviewed March 2023

    Invision Community Review

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Functionality
    icon
    Pros:
    The software is well-optimized to run smoothly. Essential functions offer a lot of flexibility, excellent security, and stay well updated.
    Cons:
    The support team can sometimes be slow to help with some problems.

    Read More

    Mohan Lal's profile

    Mohan Lal D.

    Verified reviewer

    Marketing and Advertising

    51-200 employees

    Used weekly for less than 2 years

    Review source

    Reviewed September 2022

    One of the best Community/Forum building software

    5

    It has been awesome experience using Invision Community so far.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like about Invision Community is that it allows you to create Community forum for your site with ease, and allows SSO integration with your Wordpress site, and you don't need to be a hardcore developer to do all that. Plus, it has extensive features like Badges, Profile timeline, Messages and much more, which makes it, worth it.
    Cons:
    Nothing apart from it seems a bit pricey to me.

    Read More

    Andres's profile

    Andres P.

    Verified reviewer

    Consumer Services

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed February 2020

    Great system

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Reliable system with a large selection of plugins. Quick support. Constant system updates
    Cons:
    Need more features for search engine optimization.

    Read More

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