--- title: "SentinelOne Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SentinelOne. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SentinelOne is a good fit for you!" source_url: "https://www.softwareadvice.com/container-security/sentinelone-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Endpoint Protection Software](https://www.softwareadvice.com/category/4777-endpoint-protection/) / [SentinelOne](https://www.softwareadvice.com/container-security/sentinelone-profile/) / SentinelOne Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/container-security/sentinelone-profile/) Reviews [Alternatives](https://www.softwareadvice.com/container-security/sentinelone-profile/alternatives/) # SentinelOne User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 117 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 98 reviews (84%) - 4 stars: 16 reviews (14%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We have found it is much better at threat detection and stopping malware before it spreads. - It gives us strong protection with minimal effort, and once we got used to the interface, it became a key part of our cybersecurity stack. - From there you can literally see everything that's happening on a device. And that makes it possible for such a small program to perform miracles. ### Most mentioned cons - Sometimes the Windows experience feels a bit slow, but it’s not too common. - NC integration failing to install is not easy to track. - Extremely hard to uninstall if the endpoint is deleted from the Management Portal. ## SentinelOne customer reviews Showing reviews 1-25 of 117 (page 1). ### Best in the world - Overall rating: 5/5 - Reviewer: Jacob W. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It runs in the background and does all the work in the background. Security is very important, and I trust these guys. #### Cons Nothing I dislike. I never have to worry or think about an attack happening. I have full confidence they'll have my back. --- ### A Perfect EDR solution with Autonomous Response Capabilties - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered It has been really positive with SenitnelOne becoming the go to EDR product that we recommend for our clients to meet the EDR requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Autonomous response to threats regardless of being online of offline in connectivity to the management console. Ease of deployment and configuration. The simple UI with the access to the detailed product documentation, which provides comprehensive details needed for operations as well as troubleshooting. The support service, which responds rapidly and sorts out the issues within few mail correspondences. #### Cons They would require few feature additions in vulnerability management to compete with other leading vendors. #### Reasons for choosing SentinelOne The recovery feature with the ability to perform remediation and rollback autonomously at machine speed. The ease of deployment and ability to cover entire corporate infrastructures. --- ### SentinelOne - good protection but can be flaky - Overall rating: 3/5 - Reviewer: Dean R. - Verified reviewer: Yes - Industry: Publishing - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Confidence in the product now (in May 2021) is nowhere near as high as it was a year ago. Recent upgrades have introduced issues for us - we have had to deal with a lot of them manually user-by-user. Current build seems a lot more stable but this was a lot of pain to go through to get to this point. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Agent install - deployed to a PC - reboot and it's working. Web console filtering allows identification of incidents and configuration in a fairly simple manner. #### Cons Some upgrades of the product have introduced major issues. eg One release broke some OS upgrades on certain models of laptop leaving them unable to boot. Another version introduced crippling speed issues with Adobe products. To their credit they do eventually fix these issues, but not quickly enough. #### Reasons for choosing SentinelOne Cost. #### Reasons for switching to SentinelOne Early adopter of S1. Cost and functionality - the daily .DAT updates with McAfee were cumbersome to keep track of and sometimes painful to resolve if they wouldn't deploy. Also it's a fairly archaic concept now to have to update daily whereas S1 has less updates (a lot more than promised) and console management is simply better than McAfee. --- ### One of the industry leaders in EPP - Overall rating: 5/5 - Reviewer: Lucas B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered We use S1 in tandem with Huntress and the response we get via monitor is second to none. Sometimes S1 will grab and stop things prior to Huntress and vice versa, however S1 gives a great deal of information as to why, how and when it finds something. Support is great, dashboard is great, although it contains alot of information and if you are familiar with how it provides the info or what the info is you can get overwhelmed very quickly. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We like everything about S1. Its a solid product with a big feature set and also with the ability to have active threat hunting and also managed detection and response added. #### Cons Its not the cheapest product in the world once you add all the features on, however thats the price you pay for good security. #### Reasons for switching to SentinelOne We wanted a lighter, better product with better support. --- ### SentinelOne keeps us safe - Overall rating: 5/5 - Reviewer: Jon S. - Verified reviewer: Yes - Industry: Plastics - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been great! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how it is behavior based and doesn’t rely on signatures #### Cons There are multiple email alerts for each incident #### Reasons for switching to SentinelOne LogMeIn allowed a vulnerability to pass through --- ### SentinelOne Detection Efficient and Invisible - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It detects threats the end users might receive via malware or some other form Its almost invisible to the end users and doesn't cause resource consumption from his machine #### Cons It takes some time to tune it to our needs There are false positive results from time to time that can result in IT blocking users machine --- ### Strong endpoint protection with useful response tools - Overall rating: 5/5 - Reviewer: August K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, SentinelOne has been a reliable security tool for endpoint protection and threat response. It gives good visibility into devices and helps us respond to potential threats quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SentinelOne provides strong endpoint protection and makes it easy to see threats, affected devices, and actions taken from one console. The ability to isolate machines and respond quickly is very helpful. #### Cons Some alerts can take extra time to investigate, and the console can feel a little busy when trying to find specific details quickly. --- ### S1 is my Favorite AV - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing, I can't imagine doing my job without it. It is fast and responsive. I wish the update rules had more options #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I feel I am in control; with other AVs, I feel I am just looking at logs. I feel I can find what I need and execute quickly on it. #### Cons NC integration failing to install is not easy to track. so there are PCs Missing AV we have to manually audit to find. --- ### Great product with a great value - Overall rating: 5/5 - Reviewer: Joe R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I think Sentinel one is great value for the service that you get. 24/7 support, monthly security reviews and constant changing definitions. I would 100% recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup is very easy and quick. The security it offers is top notch. Network security and threat detection is a huge issue in the world and Sentinel One delivers. #### Cons I don't really have anything negative to say about Sentinel One. I guess the only real thing that was sort of annoying was that is can tend to "over flag" programs etc. that aren't actually malicious. This isn't really a problem though once you dial in your preferences. --- ### SentinelOne: An Honest Reveiw - Overall rating: 5/5 - Reviewer: Will s. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been great. I have used several other tools and they are just more price per agent with the same or less features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease of use and vss rollback feature. We get our product through n-able and their support is second to none. #### Cons I have had trouble using their API. I would like to see better powershell modules & better ways of reporting. #### Reasons for choosing SentinelOne Did not want to do business with Kaseya. #### Reasons for switching to SentinelOne To keep it simple, SentinelOne is better. --- ### Sentinel One for the Win - Overall rating: 5/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's been fantastic, we are trying to convert all of our services to Sentinel One #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It just works well, UI is easy to navigate, the process from installation to monitoring etc is easy. Great product. #### Cons We had to do a better job of implementing groups within the locations, or sites we have. #### Reasons for switching to SentinelOne Sentinel One seems to work better for our use case. --- ### Simple and effective, just get it bundled with something else - Overall rating: 5/5 - Reviewer: patrick S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everything has been super easy to manage and deploy. All of the workstations with it are running well and it has caught and cleaned up several infections and issues missed by previous solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup and manage. Services work well and their protection runs silently without any issues. #### Cons The price, it is a little high if you pay for it directly. I would recommend finding a VAR or solution provider and have it bundled in with a RMM, then the price is much better. #### Reasons for choosing SentinelOne Better engine, better management, and it is built into our RMM platform. #### Reasons for switching to SentinelOne Webroot was ineffective and was not catching anything. --- ### Easy Top Teir EDR for Small Team - Overall rating: 5/5 - Reviewer: Patrick E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to deploy and figure out. Has a lot of good features and detail if you want to explore it. Reduced the false positive alerts from our old solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easyer it is to use and the automated rediation, roll back and isolation features to do the work for me. #### Cons I wish that they had an auto update feature for agent versions. It does update the current version with needed things, but it does not update the installed agent to a new version. Have to push it out manually via the console. #### Reasons for choosing SentinelOne Price and ease of use. #### Reasons for switching to SentinelOne Had massive issues with operational functioanility and faulty detecitons of old solution. --- ### Good for Small Business - Overall rating: 4/5 - Reviewer: Megan M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The deployment was incredibly easy on each machine and we really like the USB device monitoring to control external devices. The Daily reports are helpful for documentation/record-keeping purposes. #### Cons The activity dashboard can be a little complicated if you aren't a technical person. Same with the threat hunting rules. The layout isn't super friendly and has a learning curve of where everything is. #### Reasons for choosing SentinelOne More cost effective for the features offered. --- ### Powerful AI-Driven Protection - Overall rating: 5/5 - Reviewer: Kiran R. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Its a very good product and provides overall security. I like most about behavior analysis using AI to detect and respond. Agent installation is easy and light on devices. Integration with our other tools is very good and was setup with no complications. #### Cons Some settings are complex and need extensive knowledge to understand and operate. Overall a good product. --- ### Awsome choice in EDR - Overall rating: 5/5 - Reviewer: Charles L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Highly effective, detects zero-day vulnerabilities, flexible configuration. Whitelisting catalog helps with common applications getting set up appropriately for customers. #### Cons As with other AI / Machine learning based solutions, there are false positives, and sometimes this can be tricky to get the proper exclusion in place. #### Reasons for choosing SentinelOne This product was offered as an integrated option within our MSP platform. --- ### +1 for SentinelOne - Overall rating: 5/5 - Reviewer: Curtis S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over all I am impressed with SentinelOne. They are continually looking at what they do and asking "Is there more that we can do with this data?" Not all of the ideas were ones we use, but they keep looking at ways to be more useful. In that process they have not lost view of the core objectives to find the bad software, its bad behavior, and kill it. If something is questionable it can track what it doe so that you can reverse it all later. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The AI and behavior based monitoring as well as the normal fingerprint. Visibility give you the ability to look at process story lines and see how a process was triggered. #### Cons There are some additional functions (like rogue devices) that sounded really neat, but they are not as useful to us as we thought they would be. We get too many notifications for them to be effective. --- ### SentinelOne is a great endopoint management solution! - Overall rating: 5/5 - Reviewer: Donny H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered It has been a great experience and we will continue to use their platform in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SentinelOne was easy to deploy into our environment! #### Cons Honestly not a lot of issues, we like SentinelOne! #### Reasons for choosing SentinelOne Price #### Reasons for switching to SentinelOne Price and Features --- ### Great Product - Overall rating: 5/5 - Reviewer: Jason G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with the product has been excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most impactful feature of the product is the protection. If an incident is detected the device is immediately disconnected from the network and the team is notified via email. This kicks off a response process for my team to investigate and label as a true incident of a false positive. #### Cons I would say the only weakness of the product is the lack of ad hoc reporting. I have a need to create special reporting and there is not a feature to do that. #### Reasons for choosing SentinelOne Pricing and reputation #### Reasons for switching to SentinelOne needed more reliability. --- ### A great endpoint solution for our MSP. - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it for all of our clients . A must have for our clients where time is of the essence when a potential attack could be imminent. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros The ability to see what machines are protected over a period and their infection during said period is great. #### Cons Sometimes making changes and resolutions regarding infections is cumbersome and not always obvious. Also self-resolving could be easier to review and implement. #### Reasons for switching to SentinelOne This was supported by our RMM. --- ### SentinelOne - Overall rating: 5/5 - Reviewer: Thomas F. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our previous endpoint protection was not up to the task and we upgraded to S1. The protection is great, but the additional insight into our endpoints is invaluable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Finding a specific end point and the amount of information available is amazing. It's like endpoint protection and asset management all in one. #### Cons IT would be great to be able to push software installs or commands to endpoints. #### Reasons for choosing SentinelOne S1 came highly recommended by one of our partners. --- ### SentinelOne Review - Overall rating: 5/5 - Reviewer: Hugh L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Has allowed for multi-customer wide antivirus monitoring. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Quick and easy to use dashboard that is always clear about the required information. #### Cons Integrations can sometimes not always work as expected. --- ### Sentinel One - Great Endpoint Protection - Overall rating: 5/5 - Reviewer: Eric W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After reviewing many different Endpoint Protection software, we found Sentinel One to have everything we needed. I've been impressed with it and would definitely recommend it to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is hard to circumvent. I love the quarantine/block options on nefarious files. The notifications work great and there's many options to configure. It's quite simple to manage and makes my job so much easier. #### Cons Sometimes the agent won't update on a PC. So it has to be manually uninstalledre-installed with special commands from SAFE MODE on Windows PCs. It's uncommon but it does happen. #### Reasons for choosing SentinelOne Cost and functionality. Ease of use. #### Reasons for switching to SentinelOne We needed more option and central management. --- ### Great Product - Overall rating: 5/5 - Reviewer: Matt S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very intuitive to use, not a big learning curve when configuring or rolling out new features. SentinelOne is always making product enhancements and overall just happy with the product. #### Cons There were some initial limitations with the firewall and blacklisting, but the enhancements have made up for this. --- ### SentinelOne - Best EDR solution out there - Overall rating: 5/5 - Reviewer: Alan H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This system was easy to install, configure and use. It requires very little interaction once setup and configured. Its ability to block USB ports and isolate computers from the network is invaluable #### Cons The only minor con is that updates must be performed by an administrator through the portal. It would be great if it could roll out updates automatically to endpoints approved to be upgraded ## More reviews [Next reviews](https://www.softwareadvice.com/container-security/sentinelone-profile/reviews/?page=2) --- SentinelOne Reviews, Pros and Cons - 2026 Software Advice