All OnPrintShop Reviews
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OnPrintShop Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.6
Functionality
4.6
Pros
"The platform combines advanced technology with exceptional customer support, making it a dependable partner for any print business looking to modernize and expand."
"The support team are generally extremely helpful and can achieve most of the hundreds of tweaks and improvements - I've requested (many of which have been long-term UI/UX bugs) and for FREE too!"
"Lastly, the back-end guidelines would benefit from more detailed information to help users navigate the system more easily."
Cons
"RadixWeb ONprintshop' Support team, whilst generally prompt and extremely helpful, can be quite robotic, stiff and formulaic in their responses (it's always hyper professional though!), and like most NW Indian business culture I've worked with, they'll never tell you when something is / has gone wrong, and will only ever distract and divert one's attention to say that something is fixed once it is."
"There’s a lot to learn, and the training videos aren’t always the easiest or in-depth enough to fully grasp everything."
"They are always working on UI/UX, so this is becoming less and less every day."
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