All Dealertrack DMS Reviews
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Dealertrack DMS Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.3
Value for money
4.3
Functionality
4.3
Pros
"Dealertrack DMS offers great connectivity between different dealership functions, including Service, Sales, follow up, and Business Office management."
"What I liked most about dealertrack was the very convenient credit applications and clientele integration."
"My favorite use of the DMS is following up on old deals and looking at when we sold a customer, what vehicle, and for how much."
Cons
"The biggest problem with this DMS is that it crashes a lot."
"Access to chat seems to be difficult to find. When I need to reference something mentioned in the initial chat, it is a bit difficult to relocate those terms."
"It can get confusing if you're not trained how to input the taxes and extra fees."
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