All Sinch Engage Reviews
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Sinch Engage Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4
Value for money
4.3
Functionality
4.1
Pros
"A back-and user manual or a support team speaking and writing italian will be much appreciated."
"This saves time and customer service is more effective."
"The software is easy to use and intuitive, you can export convos in pdf"
Cons
"The thing that is missing most is a GUI where you can immediately see the entire flow chart and the customer journey at a glance, especially on the chatbot part."
"For someone who doesnt have technical background, the self-help chatbot guides are dry, boring and seem complicated. If there could be short videos on this, it would be very helpful!"
"Not user-friendly and limited analytics-wide"
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