All Denticon Reviews
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Denticon Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.4
Value for money
4.4
Functionality
4.5
Pros
"At least pulling your general data is streamlined with an automated process but good luck with all your imaging, setting cancellation dates, getting info on fees, etc."
"My favorite part is that Planet DDS seeks out feedback from its customers, and actually makes changes to best accommodate the needs of our business, providers and staff."
"I am such a big fan, that I happily schedule calls with any future Denticon customers to share our experience with the integration process, best practices and answer questions they might have. "
Cons
"The level of bureaucracy is excessive—endless ticket submissions and constant back-and-forth emails with people who seem to have nothing to do but sit at a desk."
"Meanwhile, we’re dealing with system crashes, disappearing charts, and a support team that clearly has no grasp of what is happening behind the scenes."
"Dated design, not comprehensive, buggy, had to use multiple workarounds to do simple tasks. "
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