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CIMS

CIMS 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

CIMS
CIMS
4.5
(41)

Pricing

Pricing available upon request

About CIMS

CIMS is the best solution for cemetery management. With CIMS, you can easily create and host maps to display burial information by clicking on a space, automatically presenting burial records on the map as the information is added to the system. This enables professionals to transform existing records into an interactive map that provides analytics, log mapping, document management, accounting, grave search, image management, reporting and more.

CIMS Screenshots

0
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CIMS Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    CIMS Features

    • Popular features found in Cemetery
      Document Management
      Grave Search
      Lot Mapping
      Records Management
    • More features of CIMS
      Accounting
      Accounting Integration
      Built-In Database
      Customizable Reports
      Data Import/Export
      Data Migration
      Document Storage
      Geographic Maps
      Image Management
      Interactive Content
      Work Order Management

    CIMS Integrations

    QuickBooks Online
    QuickBooks Online

    CIMS User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    61%

    4

    29%

    3

    10%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.5

    Customer support

    4.8

    Functionality

    4.6

    VR

    Verified
    Reviewer

    Civic & Social Organization

    Self-Employed

    Used weekly for more than 2 years

    Review source

    Reviewed April 2019

    CIMS software review

    5

    Great

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use and support. Ability to use with small cemetery
    Cons:
    Nothing. Like the software and it’s function

    Read More

    WD

    William D.

    Verified reviewer

    Consumer Services

    2-10 employees

    Used weekly for more than 2 years

    Review source

    Reviewed April 2019

    CIMS Software

    5

    We have been very pleased with the ease of use and functionality. We no longer keep paper records. The days of keeping track of burial plots on file cards are gone. We share our data upon request with persons doing genealogy research. Having pictures of the grave stones to include with the data is greatly appreciated.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is very easy to use. We use the Mapping version. It reduces our search time and the ability to print maps is very helpful to the employees. We have been with the CIMS software from it's early development. The company has continued to update and improve it's user ability. We have now transitioned to their cloud version and that allows me to access our data as I travel on my smartphone or tablet. We have taken pictures of the headstones and save them with the burial information. The customer support is outstanding. When I have had an issue, it has been resolved with one phone call.
    Cons:
    We have experienced no issues with the software. It meets our every need.

    Read More

    SS

    Sandra S.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    CIMScloud

    3

    We use CIMScloud to manage sales, inventory and burial records for our cemetery. When it runs smoothly, it has increased our efficiency and record keeping. When we have issues, the support team is easily and readily available to assist. The customer service is top-notch.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The idea behind it is fantastic. When it is working the way it should, it keeps us in real-time with the details of our business.
    Cons:
    It's incredibly slow to upload and requires daily use of the Ctrl+F5 to update. The streaming isn't the best.

    Read More

    Tl

    Troy l.

    Verified reviewer

    Government Administration

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2019

    CIMS Online easiest means to access your cemetery

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    CIMS is both detailed and responsive. The detail allows me to research and easily find a number of burial attributes ranging from actual burials and ownership to family details, markers, and customer details. It also allows me to sort historic burials to supplement our guided tours of the cemetery.
    Cons:
    The biggest improvement CIMS needs is an easy access public portal that can be linked to a website so the public can easily search the burials at the cemetery.

    Read More

    JM

    Julie M.

    Verified reviewer

    Government Administration

    51-200 employees

    Used weekly for more than 2 years

    Review source

    Reviewed April 2019

    CIMS Likes and Dislikes

    4

    We will soon have the CIMS on our website so that hopefully it will stop some of the calls about where and who is buried in our cemetery. We will have fewer ancestor calls.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The ease of learning the software and the fact that when I have an issue and call they either answer my question right away or get back to me in the same day.
    Cons:
    Right now I do not like the fact that when you go into a block you see the owner and every time you want to go to the next lot in that Block you have to click on the burial to see it. Before you could just go to a Block click on the burial and go from lot to lot without it going back to the owner. I would also like to see it have the ability to publish the obit on the site without going thru all of the steps that you have to go thru to make that work.

    Read More

    JF

    Janet F.

    Verified reviewer

    Non-Profit Organization Management

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2019

    CIMS softeware

    4

    I like the overall look of the cemetery thru the software. It's easier to find graves available, who the veterans are, type of burial etc. I'm still a customer in progress in that I don't dig into what I could do if I took the time to check the software out completely.

    Ratings Breakdown

    4
    Ease of use
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    I like the arial view of the cemetery, showing the location and the surrounding graves, it makes finding a grave much less difficult for me, family members, and our grave opening contractor.
    Cons:
    Sometimes I get locked up. I'm not sure if it's me or the software, but I usually have to go out or do an F5 to refresh the page.

    Read More

    NN

    Neil N.

    Verified reviewer

    Individual & Family Services

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2019

    CIMS review

    5

    Good. I would tighten up the customer service aspect of the service. Understand your clients and while we know a ton about the cemetery business not so much about software and it's capabilities.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    It looks great and give people sitting with you a great view of the mapping. Love the document field for uploading images, that is very valuable.
    Cons:
    Like have approximation of the name field, if I type in "Smith" when it is Smyth I am looking for it may give a listing somewhere of those with names that are "Sm". This alpha browse option was valuable on our Access data base.

    Read More

    KC

    Kenneth C.

    Verified reviewer

    Public Relations and Communications

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2019

    Cims is total cemetery management software

    5

    CIMS is a wonderful tool with great customer service. I have recommended it to other cemeteries that have made contact with us.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is a great addition for our cemetery. With capabilities to attach multiple documents and ease of editing. This software allows me to speed up the daily record keeping and produce work orders to staff. Navigation from sales to burials or the input of new customer is very quick and easy to accomplish using CIMS.
    Cons:
    I have nothing at this time that I don't like about CIMS.

    Read More

    JG

    Jim G.

    Verified reviewer

    Commercial Real Estate

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2019

    CIMS

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like the Ramaker team and the support they give you and the continual updates to improve the software. The software is easy to maintain and use and it has made our cemetery much more efficient.
    Cons:
    There is nothing I don't like. It is exceptional.

    Read More

    DC

    Donna C.

    Verified reviewer

    Government Administration

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed April 2019

    I love this software

    5

    I would recommend this software to anyone. Even though it has it's issues at times the tech supports is very helpful and gets you back and running in no time.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like that the software is very user friendly.
    Cons:
    Since we use the Cloud version, at times it can be slow at times.

    Read More

    Showing 1 - 10 of 41 Reviews

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