CIMS 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
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Overview

CIMS

4.6

(45)

Pricing

Pricing available upon request

About CIMS

CIMS is the best solution for cemetery management. With CIMS, you can easily create and host maps to display burial information by clicking on a space, automatically presenting burial records on the map as the information is added to the system. This enables professionals to transform existing records into an interactive map that provides analytics, log mapping, document management, accounting, grave search, image management, reporting and more.

CIMS Screenshots

CIMS Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

CIMS Features

Popular features found in Cemetery
Document Management
Grave Search
Lot Mapping
Records Management
More features of CIMS
Accounting
Accounting Integration
Built-In Database
Customizable Reports
Data Import/Export
Data Migration
Document Storage
Geographic Maps
Image Management
Interactive Content
Work Order Management

CIMS Integrations

QuickBooks Online

CIMS User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

27%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.6

Samuel C.

Verified reviewer

Government Administration

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2019

CIMS Review

My overall experience with CIMS has been great. The support team is a great group of people. They are very knowledgeable of their product. They are very determined to resolve any issues that may arise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The first Pro would be Ease of use. Prior to using CIMS we had a card file system and an ancient data system. After getting CIMS, entering, storing, and researching data has become a breeze. The second Pro would be the color coded Layers. With this option, one can ascertain availability, purchases, standard burials, veteran burials, restrictions, reservations, and even cremations. CIMS also the option of how much data can be viewed on each individual grave space. The options of data input has been very well researched by the CIMS creative team.

Cons:

I haven't really found any cons since using CIMS. This is not really a con, but, I have CIMS installed on my desktop and on 'the CLoud'. The formats are slightly different, but easily used.

JEANETTE S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

PROGRAM PROS & CONS

Again I have always been happy with the different programs and the support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the ease it takes to find burials and burial spaces. If I have a problem (which is very rare) and get immediate help and it is usually something I have done wrong. The support people are always very nice. If they do not know at the moment why I had a problem they are quick to find out and let me know. I also like that I don't have to remember to backup the data.

Cons:

At one time I added to the religion list the word "Other" to note that this person's funeral service was done in a funeral home chapel or at the gravesite. I no longer can enter that and cannot find a way to add this to the religion list. It would be nice to be able to put this information in if service not done at a church.

Sandra S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

CIMScloud

We use CIMScloud to manage sales, inventory and burial records for our cemetery. When it runs smoothly, it has increased our efficiency and record keeping. When we have issues, the support team is easily and readily available to assist. The customer service is top-notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The idea behind it is fantastic. When it is working the way it should, it keeps us in real-time with the details of our business.

Cons:

It's incredibly slow to upload and requires daily use of the Ctrl+F5 to update. The streaming isn't the best.

Jacki P.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

EASY AND AFFORDABLE!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For one, the CIMS software is user-friendly! The software is easily accessible from anywhere, including your phone. It has many features that make storing and creating deeds, ownership information, and burial information simple - which reduces the time in searching through paper documents. Customer service is always readily available should there be an issue, which is very infrequent and usually caused by user error. I would recommend the CIMS software to all publicly and privately owned cemeteries. We currently have two cemeteries that are in the CIMS software and are gearing up to put a third cemetery on it.

Cons:

The only thing I can think of is when I try logging into it from another staff members computer it will freeze up, but that issue is probably on our end.

Michael D.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Best software

We are upgrading to the mapping portion of this program. It is a long process but the final program will even make our system better and better for the customer to understand. Again this is the best software that is out there!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mostly because of the ease an use of this software. I am not good with technology but this is so easy that anyone can do it. I really really like this software. When I have an issue or problem, I just call and they walk me through it in a way that I can easily understand. The CIMS team don’t treat you like an idiot they understand and are very professional about it.

Cons:

Currently I can’t think of anything that I don’t like about this software. I guess maybe the price, but when you look at it, by the time you look everything up by paper you have it done with this program.

William D.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

CIMS Software

We have been very pleased with the ease of use and functionality. We no longer keep paper records. The days of keeping track of burial plots on file cards are gone. We share our data upon request with persons doing genealogy research. Having pictures of the grave stones to include with the data is greatly appreciated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use. We use the Mapping version. It reduces our search time and the ability to print maps is very helpful to the employees. We have been with the CIMS software from it's early development. The company has continued to update and improve it's user ability. We have now transitioned to their cloud version and that allows me to access our data as I travel on my smartphone or tablet. We have taken pictures of the headstones and save them with the burial information. The customer support is outstanding. When I have had an issue, it has been resolved with one phone call.

Cons:

We have experienced no issues with the software. It meets our every need.

Troy l.

Verified reviewer

Government Administration

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

CIMS Online easiest means to access your cemetery

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CIMS is both detailed and responsive. The detail allows me to research and easily find a number of burial attributes ranging from actual burials and ownership to family details, markers, and customer details. It also allows me to sort historic burials to supplement our guided tours of the cemetery.

Cons:

The biggest improvement CIMS needs is an easy access public portal that can be linked to a website so the public can easily search the burials at the cemetery.

Julie M.

Verified reviewer

Government Administration

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

CIMS Likes and Dislikes

We will soon have the CIMS on our website so that hopefully it will stop some of the calls about where and who is buried in our cemetery. We will have fewer ancestor calls.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease of learning the software and the fact that when I have an issue and call they either answer my question right away or get back to me in the same day.

Cons:

Right now I do not like the fact that when you go into a block you see the owner and every time you want to go to the next lot in that Block you have to click on the burial to see it. Before you could just go to a Block click on the burial and go from lot to lot without it going back to the owner. I would also like to see it have the ability to publish the obit on the site without going thru all of the steps that you have to go thru to make that work.

Janet F.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

CIMS softeware

I like the overall look of the cemetery thru the software. It's easier to find graves available, who the veterans are, type of burial etc. I'm still a customer in progress in that I don't dig into what I could do if I took the time to check the software out completely.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the arial view of the cemetery, showing the location and the surrounding graves, it makes finding a grave much less difficult for me, family members, and our grave opening contractor.

Cons:

Sometimes I get locked up. I'm not sure if it's me or the software, but I usually have to go out or do an F5 to refresh the page.

Neil N.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

CIMS review

Good. I would tighten up the customer service aspect of the service. Understand your clients and while we know a ton about the cemetery business not so much about software and it's capabilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It looks great and give people sitting with you a great view of the mapping. Love the document field for uploading images, that is very valuable.

Cons:

Like have approximation of the name field, if I type in "Smith" when it is Smyth I am looking for it may give a listing somewhere of those with names that are "Sm". This alpha browse option was valuable on our Access data base.

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CIMS 2026: Benefits, Features & Pricing

Overview

About CIMS

CIMS Screenshots

CIMS Pricing and Plans

CIMS Features

CIMS Integrations

CIMS User Reviews

CIMS Popular Comparisons

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