VBO Tickets 2026: Benefits, Features & Pricing

We are absolutely enjoying VBO. This is my 3rd software since becoming a Ticket Office manager, and this is by far the best software I've had the pleasure of using. We have noticed huge improvements in speed of transactions, our customers and our staff are both enjoying the ease of use. A majority of my staff has transitioned from our former software, into VBO and they all have repeatedly said that they LOVE VBO and how quick it was to learn. There are new discoveries of positive feedback every day.The customer Service I have been provided by onboarding and support has been more than I had ever dreamed! Questions are taken care of so quickly and Im able to move on with the task at hand. The custom reports feature has allowed me to complete reconcile several deposits in a matter of minutes, this was formerly a several hour chore.I have made small suggestions in our 2 months with VBO and a few have already been implemented. The development team is wonderful!Our Go live date was something I really didnt think was achievable- they made it happen in less than 8 business days, with no worries! This was counting myself doing necessary training, and also training staff on how to sell tickets.I am absolutely amazed by how wonderful VBO has been with every aspect of my needs. They certainly know how to treat their customers with respect and care.

We aren’t entirely volunteer Ronn community theater organization. Our board, members, and patrons range in age from five years old to 90 years old. Our biggest fear was having our retired Ticket ladies be able to understand the software and still sell tickets, and our customers being able to transition to an online sale. We have had A fantastic experience with this transition and it has only become easier for us to bring our shows to the community.

Customer service through VBO was amazing. They help walk you through every step so it makes set up and delivery of your products super easy

My ticketing provider decided to close down a few years ago so I was forced into finding a replacement. VBO Tickets has surpassed my expectations. My situation is somewhat complicated working with multiple promoters, venues and events so I frequently reach out to Support. They reply in a timely fashion and are always happy to help.

Runs ticketing and merchandise sales for my theater.

VBO has been a game-changer for us. We are a small school with a small staff, and finding a box office platform that allows for all of the features typically reserved for larger-scale operations has made it possible for us to bring all of that functionality and flexibility to our patrons. It was no easy task finding a vendor that scaled to our relatively small size, and we were so happy to find that VBO did just that. Our processes have been streamlined and simplified tremendously, and we've been able to turn our attention even more toward our guests. Thanks to everyone at VBO for making this all possible for us!

This a very robust system which allows us to manage ticket and subscriptions as well as class registrations in one single platform. VBO is very cost effective given the numerous features it offers. Our organization produces 10 productions annually, as well as dozens of classes, and our summer camp program, all of which we sell through VBO. Our customer base is very pleased with the online interface, which allows them to complete ticket purchases and registrations with clarity and ease. On the back end, basic sales transactions are very easy to complete with minimal staff training. Even more advanced features, like event setup and season ticket programming, are very streamlined and require far fewer steps than many other systems which I have used in the past. At the theater, we make us of the VBO app, which allows for speedy guest check in. The app also allows house staff to access ticketing information on their check-in device, without having to send patrons back to the box office should questions regarding ticketing arise. Overall, this product is extremely affordable, especially compared to similar products. We have been very happy with our relationship with VBO, and we have received a lot of positive feedback from our patrons as well.

CaribTix has special needs from ticket printing and online ticket sales, to mobile apps and ticket validation... The team at VBO has responded to ALL requests. One example: Several CaribTix clients use physical thermal tickets so we offer the service in addition to online ticketing, VBO was able to facilitate the import of printed thermal tickets so both physical and online tickets reside in the same database. Additionally, VBO was able to design an app to facilitate the sales, statistics and validation of all tickets online or offline. This has allowed us to provide a Closed Loop Solution for our clients. VBO is a very feature rich and robust platform... Additionally, the team is very helpful and responsive to support and new feature requests.

Ticket sales are a breeze. We are able to track memberships easily and without error, which is huge.

We are saving time and giving the customers a chance to go online to purchase tickets themselves. Before it was call/ stop in only and recorded on paper.