All TriNet Reviews
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TriNet Reviews
Reviews Summary
Overall Rating
3.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.9
Customer Support
3.8
Value for money
3.4
Functionality
3.8
Pros
"Overall, I think the software was very easy to use for payroll and employee pay, benefits administration, performance reporting and tracking, onboarding, and employee management."
"TriNet served its purpose as our first US payroll solution and handled the basics competently."
"I liked that everything was all on the home page and there was a chat feature that I used quite often."
Cons
"I had to run the same report, in each company profile, and then combine the data. When you're doing this for 8 companies, it can be annoying."
"Even something as simple as entering a new employee will take hours and require back and forth with customer support to figure out why the SSN you entered was replaced by a system-generated dummy one and is preventing your new employee from logging in."
"I do not like the fact that I can not adjust my employees' time off balances. Since we are a nonprofit, we have many different funding sources, and we go by dollar amounts, while Tri-Net does not."
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