All Oyster Reviews
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Oyster Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.4
Value for money
4.4
Functionality
4.5
Pros
"The number one thing about Oyster is the Customer Service teams, Our Account Manger [sensitive content hidden] went ABOVE and beyond to help during set up, and we have had 2 CSMs that are beyond incredible."
"The support, flexibility and communication we receive from the team at Oyster whenever we have any queries or employee changes is exceptional."
"I have been in post as CPO for 11 months now, and I have been pleased with the service provided by Oyster, especially our Customer Success and Account Managers."
Cons
"For some reason you cant match my payments to the invoices, the billing is very confusing and you always think I havent paid when I have"
"Sometimes submitting expenses is unclear when categories aren't available"
"We paid a deposit at the beginning of the agreement with Oyster, but I think it is unnecessary to then pay a prefunding invoice too, mid-contract (new rule) which is not easy to then keep track of whether or not the correct fee has been paid, and if we are in credit or not."
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